The customer service is great here at this location ! Patricia hendricksen and Susan thomas were a…read moremassive help to my banking error and I would give them 6 stars if possible.

I don't interact much with bank employees inside the bank. So I can't say much about person to…read moreperson customer service. But as far as the overall package goes, Tri Counties Bank has been awesome. I switched to Tri Counties several years ago, when the mega bank I was with (rhymes with bells bargo) changed their policy, they gave me no interest and they made it more difficult to avoid monthly checking fees. I looked at different local banks and credit unions, and decided on Tri Counties. They really do offer great service. I earn interest on my checking account. It's not a huge amount, but it's better than paying a fee. Though we rarely use ATMs outside of the bank and supermarkets, the ATM fees are refunded as promised. When issues have come up, they have called me personally --something that has never happened with any mega bank I've been with. Online banking and bill pay is easy. And when I discovered some questionable charges on my account, I called them up right away. They acted right away --they cancelled my card and reissued a new one, helped me understand how my number was stolen and gave me good advice for protecting my card in the future, and they refunded the $40 that was stolen from my account.

Visited August 21 2026. See my screenshot at ATM…read more This is located in Yuba City on Plumas Street ( next to Becks ). I noticed this bank while waiting for Hooligans to open. I only used the ATM and there was no line. Clean outside. I didn't go inside because I don't bank here. Good location with good visibility!

I'm not happy with this bank. It's fine if you are a local customer, but if your traveling you…read morecan't get any help in the evenings or the weekends. The app is not user friendly, I am unable to update my new address and when traveling to different states, if you have a problem, your stuck unless it's during business hours. I have to have another credit card other wise I would be screwed. Of course, as long as they know your traveling you can use the card to get cash out of atm or charge the card no problem. As long as you don't have an issue to where you need to get ahold of customer service after hours. Thank

Don and his staff are a genuine slice old school pie. The customer service is unmached. Better…read moreyet...they are competitive in their rates. They answer their phones (not a phone tree), return phone calls or emails and deal with unexpected issues promptly. The quality of care you will not find in a traditional big name insurance company like Allstate, AAA, Nationwide or Farmers, I have dealt with them all in my years. When I have a question I can call, email or even stop in, unannounced, to see a staff member...in all instances my needs are always met. My initial contact with Don was for a simple auto policy but now it has grown to my insurance needs including personal, commercial, agri-business and investment real estate.

We paid our flood insurance premium for $2,193 in September. Two weeks later Galligan sent us an…read moreadditional bill for $3,702. When we called to inquire, "Rosie" told us it was because of the upcoming "El Nino" storms they were expecting. I felt bad for her as I knew she was only parroting ridiculous language her employer forced her to spew. We went across the street and renewed the exact same coverage for $1,496. This company is highly unethical.

Good service!very kind people there and the most important they are very quick…read more I would definitely recommend it

These guys have best rates in town for check cashing checks especially over $1000 and you keep most…read moreof your money. Friendly and knowledgeable employees. I've never bought a compact disc here, but for select folks I believe would appreciate the selection of Spanish artists. They also have Mexican candy and even a small selection of high quality gifts for that gift you need in a hurry.. Glad they are part of the community and frequent the store as often as I need their services. Beats predatory check cashing stores such as Ace cash express, California check cashing, and any other of those check cashing places that charge you so much of your check you end up needing the also predatory loan they conveniently offer as well. Discoteca Vallarta never left me feeling like those places will. They are extremely reasonable and you feel the difference right away. It's easy to see whose trying to help you and who's trying to take advantage of you.. They are also open later as the cherry on top! If you have used the others I've mentioned and not went here yet save a bunch of money and give them a shot. Guaranteed you will be happy you did. This is my opinion and it's true to my experience having used their services over the years for dozens of checks. I provide this review with no kind of compensation. This is solely due to excellent service received each and every time and I felt recognition of excellent service should be shared with my community and given a proper rating that reflects the quality of service they provide. Anyone saying anything less is entitled to do so and to their own opinion, but for the services I need they are sitting on top. No cap go see for yourself.

Maggie & her entire team gave us OUTSTANDING personal attention & were over-the-top helpful to us!…read more They spent unhurried time listening to our questions & explaining policies, benefits of bundling various ins, & responding to our questions whenever we called..... There aren't enough superlatives to adequately convey just how professional, friendly, & effective their assistance was to us!! You won't be disappointed!

I just love this insurance company ( and I've never been able to say THAT before!!)…read moreEvery single person who works there is helpful, kind, friendly and will try to save you some dough!! The best service I've ever received from an insurance company. Always a live person to answer the phone, everyone there works together on your account so you can ask all of them questions and the best part is that if you have to deal with loan companies, other car insurance or home insurance companies, Maggie C. and all the wonderful employees there will make the phone calls for you, do the faxing, write the letters that are so confusing to get done yourself. They are soooooo accommodating!! I have all my coverage with them (Home, Fire, Auto, Renter's insurance) One of the main reason's I switched over was because no other insurance company would handle our Fire coverage for our area, but Farmer's would!!! So I dropped all my other insurance and switched to Farmer's!!! This office is the best!!!

This Bank is now called PNC.. I wanted to commend two…read moreemployees. My first is Mackenzie, who was my first contact. She should be the example every business Customer Service employee. I was in Customer Service my whole career, and felt my first impression, which is usually says it all, was WOW! Then Christy, the manager stepped up, to thank me for mentioning Mackenzie, she too, had a very positive first impression. While I know someone's not going to go to PNC and open an account, I just felt they needed to be mentioned.. Thank you Christy and Mackenzie, until we meet again

This is the worst most pathetic excuse for a financial institution ever…read more Several years ago we were assigned a car loan with this sorry excuse for a bank. My preceding car loans all paid early or on time with NO LATES. When we obtained our most recent car loan it was nothing but aggravation. Literally every other week my wife was in the branch trying to get them to credit our account for the payments they received. The phone number for them makes it nearly impossible to speak with a human and if you do, you'll be transferred where you'll wait to be hung up on or transferred and dropped. We also were told that they didn't offer autopay, so we had to go, pay the bank and then we had to keep following up so they wouldn't let the payment float in their system without applying it to our account. It appears that this is a common occurrence with this bank on balance and transfers also. We also had an awesome teller assisting us who actually gave us her personal cell number because they were so f'ed up and had difficulty with CS leaving us on hold forever while they tried to sell another CD. One time my wife went into the branch and the gal said she had even gotten us autopay. All good, that seemed to square it all away, everything was good and up to date. Finally. A few years later we had no contact with them, no notices, a few "take advantage of this rate" fliers and then we walked out to a parking spot where our car used to be. No notifications nothing, in a state of shock we called to check our account and the proceeding payment for the month prior was posted the balance all good. We called the police and they were going to send someone because we reported it stolen. A little while later the police called back to inform us that it was repoed. The officer said that the bank had 48 hrs to inform us why it was repoed (payments were current with autopay, registration and insurance all in good standing) it has now been 8 days with no word from the bank. However we have been notified by them that we called and canceled our autopay for September. Neither have we called to cancel autopay an action they've taken and are not claiming. Not the repo company, bank or anyone has contacted us either in regards to the vehicle. If you want to have an excruciatingly aggravating relationship with an incompetent bank. One that will keep you busy fixing all of their mistakes while frustrating you with their inability to respond to the simplest issues and straining relationships with all the incompetence of centralized decision makers.., have at it. I'm going to most likely seek legal representation because there was no reason whatsoever for them to steal our vehicle while we were fulfilling the terms of the contract. BTW, the highest rating except for this one person review I've seen is 1.5. Right now, that seems generous. The ONLY REASON WHY I SCORE THEM SO HIGH WITH ONE STAR, ITS A AUTOMATIC ONE STAR RATING TO LEAVE A REVIEW.

I want to say thank you to Lee at OneMain for helping us out on a loan to pay off some bills. She…read moreis a very knowledgeable and attentive and made the process quick and easy. If i ever get into a bind, I know who's going to help me out!

COVID-19 forced me to be unemployed anyhow I purchased the involuntary unemployment insurance for…read morea low cost when I took out the loan. I never thought that I would become unemployed but I'm glad that I purchased the involuntary unemployment insurance. Special thanks to Mary she was very professional working out things over the phone. She was very professional. I do recommend one main financial if you were going through some hard times I need to borrow some money!!!