I thought M&M was saving me money when they told me I had a year of wear left on my brakes before…read morethey needed replacement. I brought my car in after a year and they told me I now had to replace the pads AND the rotors. Frustrated, I asked how to really know when brakes need replacing before rotors must be replaced. His answer: You can't.

Quick service and very friendly customer service. They are very honest and upfront about what is…read moreneeded for the car and fair prices.

I've owned dozens of vehicles, big and small, huge diesel and tiny sports cars. This tiny place,…read moreall family owned, and they treat every ever customer as if you are only customer they have or ever will have. It does not matter the challenge with any vehicle, these guys just figure it out, quickly with class. Highest rating possible

This garage goes above and beyond.... Customer service was excellent and everyone was very…read moreknowledgeable!!!! We will definitely be back and use them for all of our trucks!!!

I bought a car from the dealership online and had it shipped to my house. The salesman, Trey, lied…read morein writing about several material pieces of information about the vehicle. He put in writing the brakes were "75%" good. Less than 3,000 miles of driving later, the brake lights came on and the BMW dealership I took the car to told me the front brakes needed changed and the back brakes wont be far behind. Trey said in writing the tires were "like new". The dealership I took the car to shortly after purchasing it told me the treads were very low and that all 4 tires would need changed and they urged me to change the front tires as soon as possible. It's disappointing that the dealership lied. It has been super disappointing they haven't been willing to talk to me and haven't offered to help in anyway! I would avoid this dealership unless you're an expert on everything and can tell when they're trying to mislead you.

Great shop to work with. I purchased a car from Phil, he was knowledgeable, responsive, and easy to…read morework with. As an out-of-state buyer, the entire process was seamless. I'll definitely be working with them again as I continue to expand my fleet.

Best experience I've had at a collision shop. I worked with Jared and he was great. Excellent…read morecommunication and very professional! Very happy with the service on my F-150. Also, they were willing to work around my schedule as well.

I have been going to Jarek's for over 10 years. He and his team are consistent in customer service,…read moretrustworthiness, and work. Always quick and extremely efficient. Never a problem!

The best in Customer Service, Skill Set, Trustworthiness, Honesty, and... Mike and his fantastic…read moreteam are the best!!! Emily is the beauty at the front desk who should go business training people in ANY area of customer service--she's a GEM, and a TRULY HELPFUL and KIND first person you meet...soft-spoken, beautiful, understanding, and surprisingly BRILLIANT on the subject of what's going on with your car! I always feel like they save all of their kindness, knowledge and ability for JUST ME! I am truly in love with this place! Thanks to the entire team--the owner, the first-line, and the EXCEPTIONAL talent in the Service Area ... a smooth experience. Y'all should be training anyone in customer care and expert service! FIVE STARS

I've never been more happy and confident that Mike and his team do an incredible job each and every…read moretime I bring them my car. I've never had any issues or problems with anything that has been done to my car. I could not recommend enough that Mike and his team has your back and I'll keep going to them time and time again! Absolutely love this place!!!! They charge incredibly fair as well!!!!!

Great place! Husband and wife shop. Simply put, a fair price for honest work. There is no upsell or…read morenickel and diming. Good people

I called brett late Sunday evening around 8 and he worked with me to pick up the part before the…read moreparts store closed and came to my location in Gatlinburg on the parkway. He was polite, responsive and done his best to get me back on the road (even though I thoroughly explained what part was broken and of no fault to brett received the wrong part). Brett improvised and used what was not the right part to get me back goin. #1 is I made it home some 4hrs away and that's all I could ask of him on such short notice. Try him out seems like a young guy just starting out and trying to do rite and make a living. His price was fair and didnt feel ripped off at all. Even gave him a tip to boot.. lol

On vacation in Gatlinburg, Brett was able to come out on a Sunday night and look at our vehicle…read morethat had a broken shift cable. The next day he was able to complete the repair so we were able to depart for home.

My family has been using them for years, I tell them what the issue is, they do a complete…read morediagnostic of your vehicle and tell you the estimated health of individual parts, what repairs they consider urgent and those where you can hold off a bit on, they have always been square with me, my Sons and my Wife, and funny enough as I'm writing this review I'm waiting to call them at 8am literally 1 mute away, brakes, oh well, were screeching on and off for a while and now they're grinding, that's on me, Great Shop, Great People, and Great Service can't ask for anything more

Very calm donut loving mechanics that back their repairs up , they give great advice and are open…read moreto inane questions even from people with just enough knowledge to know better . Reasonable hours and prices . The only fly in the ointment is that they substitute parts without throughly discussing why the parts they prefer are superior or as good as the ones requested .