Best selection of lamp shades in town. Expert service. Take your lamp when you visit and you're…read moreguaranteed to find a shade that works!

My husband and I bought a 1834 home in Berea that we have been remodeling. This family (mom, dad…read moreand son Rami) have been wonderful with helping us out finding the best lighting for our home. Great selections and fantastic service. Joel

Jackleg work, simple fix, abjectly poor customer treatment…read more After buying thousands of dollars worth of Schonbek fixtures - a large center hall chandelier, two sconces, two ceiling domes, and two smaller bedroom chandeliers - from Cleveland Lighting, here is the response I got when I asked them to fix the problem shown in the attached pictures: "Unfortunately, we would have a service call fee of $95. As mentioned these are secured at the factory and I'm not sure how much of an adjustment can be made. I could have someone available this Thursday afternoon. Let me know if you wish to proceed." The sconce in the photos was installed improperly. It should have been repaired without hesitation without charge by the store. You can see from the photos the Cleveland Lighting rep's statement, "fixed at the factory," is an inaccurate cop out sent by someone who just did not give a crap. Asking for a service fee was inappropriate and indicative of the kind of people who run Cleveland Lighting. Find a different lighting store.

Avoid doing business at this store. This is a store that cares nothing about customer service…read more Having owned a store myself and being very conscious of customer service, I am appalled at the customer service at Cleveland Lighting. After ordering thousands of dollars of lights over a year ago, we found ONE lighting fixture that fit our needs better for our dining room in an another store. So, we asked to return a BRAND NEW, UNOPENED fixture in the box for a refund. They insisted on a 25% restocking fee. This is outrageous. This is just a way for them to make more money on their lighting fixtures for doing absolutely nothing. They could care less about building any customer good will for any future lighting purchases. They obviously care more about making a buck than pleasing their customers. Yes, it was stated there would be a restocking fee but seriously? 25% ?? You spend thousands on fixtures and there is no room for an exception at times? You can be sure that I will make sure that anyone that asks me about purchasing lighting fixtures I will tell them of the poor customer service and will steer them to another store. One that actually cares about their customers.

What an outstanding experience! The owners, Amanda and Brett, made the entire process of selecting…read morelighting for our upstairs bedrooms enjoyable. They offered expert guidance without ever feeling pushy. Their knowledge of proper lighting sizes, placement, and current design trends helped us feel confident in our choices. The installation process was smooth and professional. Everything turned out beautifully, and we couldn't be happier with the results. I highly recommend Medina Lighting to anyone looking for both expertise and exceptional service!

we didn't buy anything at the store, but they had a very good selection, very nicely presentedread more

First time coming here, was shooping around for gifts for my wine enthusiast friends. This place…read morefeatures a solid variety of wine bottles to get starting from cheap chardonnay to high end quality product. They even have wine related gifts for that family member who has too much wine at home as well. Friendly staff and service!

Best spot in town for gifts & nice but affordable wine! Always kind & helpful service.read more

Rude Horrible customer service…read moreTold it would take about a week and a half After several attempts to talk to someone, calls were not returned, no one was at the store Almost a month to weld a harp and then it is not even straight I suggest going somewhere else

Superior Service! I had taken two antique lamps to another place. After waiting for 2 months…read morewithout any progress or estimate when finished, I brought them to Westside Lighting. They quoted me about a week, but gave me a 2 day turn-around and did an excellent job. And the price was around $10 cheaper than the other place was charging me. Can't say enough about the great service!

Had Harb security installed after we had a break-in. Put…read moreFour camera up very happy with Harb camera system and how they install and hid the wire very professional. Had wireless cameras during the break-in the wifi and phone line was Cut and dealt with a lot of freezing of the video. Wire in cameras are way better and Harb security system was exactly what I wanted. Thanks Abdo for making this home safer

Had them come install 10 cameras in my office. Excellent service. The technicians were great! Very…read morehelpful walking me through on how to use the system.

Stay far away from this business. I ordered a light fixture and was promised it would be in 7 to 10…read moreBusiness days. 48 days later I get a call that it is arrived. By that time I had already purchased another light so my home would be ready for the holidays. When I got the call I told him I would be canceling the order and would come in And get reimbursed for the order. When I arrived I was told that it was a special order and I now had to receive an in-store credit. How is it my fault that 7 to 10 days turned into 48? The owner didn't even have the decency to come and tell me. He made his poor customer service lady tell me I could not get my money back. The sad thing is I now have to do business with them again in order to use up my in-store credit.

My husband and I drive 40 minutes to this store. We walked in the door, no one said hello. We…read morewalked around the store for about 10 minutes and not once did anyone ask us if we need help. Several employees looked at us, but nothing. We decided to leave, but even on the way out, not a word from the 2 employees sitting at desk. I'm not a fan of over aggressive salespeople, but it would have been nice to have been acknowledged that we walked through the door. Sorry they will not get our business!

Brian did an awesome job and was finally able to get my stereo components connected properly. I…read moreshould note that I had had several other companies and individuals out who could not assist me with this.

I don't know what happened but I didn't get to order my speakers or get the windows tinted sad.no…read morecall back ...I don't do text or email