1. Tri-Elite Advisors

    1. Tri-Elite Advisors

    0

    Wilmington, DE

    Get pricing & availability

    Response time

    4 days

    Response rate

    100%

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    1 month ago

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    5 years ago

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    Done Right Plumbing & Heating

    Done Right Plumbing & Heating

    3.3
    (10 reviews)

    Raw sewage was coming out of my walls. it was 6pm on a Sunday. My rental agency told me to pound…read moresalt. I called this guy and he was there in 10 minutes. Fixed the problem. Gave me a good deal. Was cool. 10/10 would use this business again.

    I had Done Right over last May to remove old and install new fixtures and sink in my powder room. I…read morewish I could remember his name - hard worker, strong, honest, decent and kind. Did a great job! So when I needed a plumber again for a Shower drip and a toilet leak, I called again. Made an appointment for 1 pm. Waited all day and finally came at 5 pm. I was upset but I had already waited all day so I went ahead. Blaise showed. I took him to the drippy shower. I had the part already. It was a matter of taking the faucet off and replacing a washer filter. The second project was the dripping toilet. Blais said that it was a faulty flapper and he didn't have the part but would run to the Lowe's to get one. A BASIC flapper and he didn't have one with him!! I asked - before he went to Lowe's - to tell me how much the project would be. He said $300!!! for a detachable flapper and a washer in a shower where I provided the part?! I said never mind, he was free to leave. He said he knew what the going rate was and his price was fair. I told him "Fair or not, I'm not paying $300 for a 15 minute job and especially since you kept me waiting for 5 hours." Blais said "What do you care, you work from home! " I asked his name and he told me but then asked if I was leaving a review. I said I probably would. He then offered to do the whole job for free as long as I promised not to leave a review! As if I'd trust him to do anything ever in my home!! I asked him to leave and he started yelling that I was going to ruin a man's business and livelihood over being late and expensive! (You can't make this stuff up!) I had to sternly demand that he leave my home at once!!! He did. And I then fixed the shower in 10 minutes on my own. The next day I bought a $17 Fluidmaster kit and fixed the toilet MYSELF! He had misdiagnosed the problem. It wasn't the flapper, it was the gasket. So for $17 and 30 minutes of my time, I save $300. The lady who answers the phone (Blaise's wife) is very professional and considerate and accommodating And apologetic. But Blais behaved horribly, was irresponsible and inconsiderate in 5 hours tardiness, was rude to expect me to be inconvenienced in such a way because I work from home, and didn't even diagnose the problem properly! Thank you, YouTube and DIY channel. It has liberated women like nothing else has! I'll never call Done Right again!

    Tri-Elite Advisors - hvac - Updated July 2026

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