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    Tri-Elite Advisors

    5.0 (5 reviews)
    Open 12:00 am - 12:00 AM (Next day)
    Updated 3 months ago

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    Services - Tri-Elite Advisors

    HVAC installation or replacement

    HVAC system repair

    HVAC system maintenance

    2 More Services

    Water heater installation

    Water heater repair

    Tri-Elite Advisors Photos

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    Joseph Frederick & Sons - One Call. One Company. A Family Business You Can Trust.

    Joseph Frederick & Sons

    (11 reviews)

    TL;DR: they refused service to long-time clients because we had the audacity to ask for a measly…read more$200 off their HVAC bid. Clients of theirs for years, no complaints. When we needed a new HVAC, we got an estimate from Frederick that was $1000+ over the estimate from another long-time, reputable local company. But out of loyalty to Frederick, we politely asked if they would shave $200 off to come *slightly* closer to this other quote. We actually hate haggling, but had read that you're expected to, for new HVAC. Can't hurt, right? They responded. Had they just said, "No, that's not possible due to XYZ," we would have hired them and paid the full price. But instead the rep explained why it wasn't possible, and then, in a polite but insulted tone, *rescinded their bid*, essentially telling us they would not be doing the job either way. All over a request for $200 off a $7000 job. We were stunned. Needless to say, we haven't called them for anything since, and we're the kind of easy-going, non-complaining customers contractors usually like to have. We got our HVAC at the other place and it's running fine, a few years later. Owner, if you're reading this: I get that you're doing well enough that you don't need to accept anyone's attempt to haggle, and can charge a lot more than the competition. Good for you. I'm purposefully not giving you a 1 star because I don't believe in trying to hurt someone's business. But talk to your guys about not reacting in a personal way to long-time customers. The reaction we got was really uncalled for. Maybe the guy was having a bad day, but you have to leave that behind when you're interacting with a customer, especially an established one. He could have just said "No, we can't do that, but let me know if you want to proceed with us." We would have.

    Our original HVAC company said my Carrier furnace was broken. I called this company to get a second…read moreopinion and they agreed with the first company. Alexis, the very nice salesperson, gave me a quote on three systems, and helpful information to review. We chose Joseph Frederick & Sons because they are a certified Carrier provider and they only install Carrier systems. All of the HVAC professionals were friendly and explained the system well. The cleaned up after themselves.

    Tri-Elite Advisors - hvac - Updated June 2026

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