We recently required service at my son's for a cooling issue. I live near Affordable and stopped…read morein. I spoke with the owner and secretary, who addressed the issue quickly. They contacted my son at that time for a time to be at his home. Service was there the next morning before 9:00 am. My family has used Affordable for over 10 years and never have been let down. In finishing the service is Great!!! The cost is appreciated and Affordable. Joe B New Castle DE

Nate always provides outstanding service and takes time to explain the situation. Prices are…read morecompetitive.

The Hentkowski crew stepped into an HVAC job botched by "others" "Others" is one of the largest…read moreHVAC companies in the area. Hentkowski got it working, got it right, and made good in every step. They also were substantially less expensive. I want my installation done right the first time. From now on I only use Hentkowski.

They are our go-to contractor for heating, A/C and water heater needs. They just finished a tough…read morejob replacing radiator pipes in our 100+ year old house. Highly recommended!

This is the second time I've called Dave and he is again the most reliable, honest and affordable…read moreHVAC service provider around!!! Thanks again for the great service.

We have used Pike Creek Service for over 20 years and are extremely satisfied. Dave is very…read moreknowledgeable and provides 6-star service. He has a deep understanding of HVAC systems and can diagnose and fix problems that others might deem unfixable. He is honest and fixes only things that need to be fixed. His prices are very fair and reasonable.

I have been using these folks for several years. Service is great, pricing competitive, and the…read morestaff is marvelous!​

Many thanks to D&T heating and cooling!…read more I woke up this morning and thought the house was a bit warmer than usual. I realized that the compressor was running but not the blower. I dialed D&T at 7am figuring I could leave a message (they open at eight). Within 15 minutes I received a call back. I believe the caller was Stacey, who set up an appointment for between 12 and 4. Justin arrived at around 3, told me what he thought the issue might be and had it up and running in short order. I highly recommend D&T Heating and Cooling!

TL;DR: they refused service to long-time clients because we had the audacity to ask for a measly…read more$200 off their HVAC bid. Clients of theirs for years, no complaints. When we needed a new HVAC, we got an estimate from Frederick that was $1000+ over the estimate from another long-time, reputable local company. But out of loyalty to Frederick, we politely asked if they would shave $200 off to come *slightly* closer to this other quote. We actually hate haggling, but had read that you're expected to, for new HVAC. Can't hurt, right? They responded. Had they just said, "No, that's not possible due to XYZ," we would have hired them and paid the full price. But instead the rep explained why it wasn't possible, and then, in a polite but insulted tone, *rescinded their bid*, essentially telling us they would not be doing the job either way. All over a request for $200 off a $7000 job. We were stunned. Needless to say, we haven't called them for anything since, and we're the kind of easy-going, non-complaining customers contractors usually like to have. We got our HVAC at the other place and it's running fine, a few years later. Owner, if you're reading this: I get that you're doing well enough that you don't need to accept anyone's attempt to haggle, and can charge a lot more than the competition. Good for you. I'm purposefully not giving you a 1 star because I don't believe in trying to hurt someone's business. But talk to your guys about not reacting in a personal way to long-time customers. The reaction we got was really uncalled for. Maybe the guy was having a bad day, but you have to leave that behind when you're interacting with a customer, especially an established one. He could have just said "No, we can't do that, but let me know if you want to proceed with us." We would have.

Our original HVAC company said my Carrier furnace was broken. I called this company to get a second…read moreopinion and they agreed with the first company. Alexis, the very nice salesperson, gave me a quote on three systems, and helpful information to review. We chose Joseph Frederick & Sons because they are a certified Carrier provider and they only install Carrier systems. All of the HVAC professionals were friendly and explained the system well. The cleaned up after themselves.

Josh came out and did a diagnostic for my residential system that was not providing cool…read more He went above and beyond to let me know what the issue was. He also looked at the existing supply/return trunks, registers, calculated sq footage, air handler, ect. to evaluate that my system was loosing cfm which translates to less efficiency and higher heating and cooling costs. He produced estimates with multiple options and clear cut solutions to rectify the issues. Josh and his team are professional and honest. Josh is also is one of the few HVAC pros that, if services are used, put the diagnostic fee towards the work order adding additional value. Thanks Bob

I received an estimate from Josh M., AirAdviserDE.com, for installation of a ductless mini-split…read moreunit. Josh is a thoughtful, experienced, professional. He has researched alternative models and provided the reasons he goes with the brands he recommends. I chose Daikin and I think he gave me a great product, and great service at a reasonable price. I was also impressed with the quality of the installation. The unit and cables, etc., were carefully laid out so as to maintain a good appearance. Really impressive! Thanks Josh!

I first hired them for a heater maintenance check and tune-up and Rich Griner took the time to…read moreexplain everything was doing and educated me about preventive maintenance. Today I had Rich back to check the AC (an AC that Air Temp Solutions was always trying to upsell me on parts and services before I switched), he gave it a tune-up and made sure it was running. Alex Skolfield came to my tenants' home where they said the 2nd floor was not getting much cold air, and he spent an hour adjusting levers on the ductwork, and educating us on how to make sure the HVAC runs efficiently in the summer and winter. I have never had HVAC technicians who took the time to educate me (for free) and did not try to sell me anything I didn't need. These guys are amazing - such integrity. I cannot recommend them enough!

Fool me once, shame on you. Fool me twice, shame on me!…read more A few months ago, I called Done Right Plumbing for a clogged sink. The technician barely looked at the job for 30 seconds before giving me what I felt was an outrageous quote. After I posted a review, the owner contacted me and made things right, so I changed my review and decided to give the company another chance. Unfortunately, that was a mistake. I recently had an emergency and needed my sewer ejector pump replaced. The technician quoted me $3,571 just to replace the existing pump with a new one. I had already agreed to the replacement when he came back and told me the owner wanted to replace all of the existing piping as well because they said a 2-inch line was needed to meet current code. I said no--and thank God I did. I found the same pump at Harbor Freight for $119. I called another plumber, who installed it in about 45 minutes and charged me $250 for the installation. My total cost: $369. Done Right's quote: $3,571. Difference: $3,202. I understand that businesses need to make a profit and that emergency plumbing work isn't cheap, but there is a huge difference between $369 and $3,571 for the same basic pump replacement. I gave this company a second chance after the owner made things right the first time. After this experience, there will not be a third.

Wow blew my mind how soon they were able to show up was sure o was spending a bunch of money. But…read moreyet again they fixed my ac and put new thermostats up and down stairs. Fixed a drain issue and did a yearly service. So glad I found these guys . Definitely a customer for life . Thanks guys see you in the fall..

I bought a new home that had a new water heater installed a few months before I moved in. Moved in…read moreand about two month later my water heater wasn't working right before Thanksgiving. We had to call the manufacturer and get a replacement parts for the failed gas valve. Harvey's Heating & A/C is the manufacturer's subcontractor and they contacted us to try to get us up and running as soon as possible because of the holidays. We appreciate their customer service as Mr. Harvey was always polite and kept me up to date with what was happening from getting the parts to the on-site installation and making sure my water heater went through a few cycles before calling it a success. Would definitely recommend them as we were happy with their work.