good customer service definitely know how to set up some subs an amp wires not as easy as I throughtread more

Memorandum for: Customer Protection and Fort Bragg Off-Post Establishment…read more Date: 3 JAN 2026 Attention: Office of Fort Bragg Off-Post Establishment Petition Fayetteville Chamber of Commerce Cumberland County Consumer & Customer Protection Office North Carolina Department of Justice - Consumer Protection Division Better Business Bureau Merges Screens LLC, 1309 Coffeen Ave, Sheridan, WY 82801 Banging System Car Audio Facebook | Instagram | Twitter | Yelp MOAA (Military Officers Association of America) Subject: Formally submitting this customer complaint against Banging System Car Audio, located at 840 Robeson Street, Fayetteville, NC 28305. To Fort Bragg Off-Post Establishment and other Agencies. My name is Colonel (Retired) United States Army, and I am formally submitting this customer complaint against Banging System Car Audio, located at 840 Robeson Street, Fayetteville, NC 28305. After conducting several weeks of research on the Tesla Merge Screen (see Exhibit 1), I decided to purchase the system and have it installed by an authorized installer recommended by the manufacturer. Based on the manufacturer's website and direct recommendations, Banging System Car Audio was identified as the closest authorized installation vendor. I scheduled an appointment with Banging System to install the Merge Screen in my Ford F-350, of which I am the original owner. The vehicle is in mint condition, and prior to the installation there were no warning lights or service indicators illuminated on the dashboard. Upon retrieving my vehicle after the installation, I immediately noticed a 4x4 warning light illuminated on the dashboard (see Exhibit 2). Based on general mechanical knowledge--and after consulting with multiple individuals--I would never have returned to an audio installation shop for a drivetrain or 4x4 issue. Instead, I took my vehicle directly to Liberty Ford of Fayetteville, NC for professional diagnosis. Following their diagnostic evaluation (see Exhibit 3), Liberty Ford determined that the 4x4 selector switch had been disconnected, which directly caused the warning light to appear. According to the Ford service technician, there is no plausible scenario in which this connector would "come loose" on its own. The technician confirmed that the disconnection occurred during the installation of the Merge Screen system, given the proximity of the 4x4 switch to the installed microphone and screen components (see Exhibit 4 for component locations). I subsequently contacted the owner of Banging System Car Audio to address the issue. Unfortunately, we were unable to reach a resolution. The owner stated he needed several days to review paperwork to determine whether the warning light was noted at pickup. I viewed this response as a delay tactic rather than a good-faith effort to resolve the matter. I am a Retired Colonel of the United States Army and take my integrity seriously. I have no reason to misrepresent facts. During my service as a Company Commander, Battalion Commander, and Brigade Commander, I witnessed far too many instances where off-post businesses took advantage of Soldiers and their families. This type of conduct is unacceptable and undermines trust within the military community. Businesses such as Banging System Car Audio must be held accountable for their actions. Therefore, I am formally requesting that this matter be processed as an Off-Post Establishment Complaint and reviewed by the appropriate consumer protection and military-affiliated oversight entities. Thank you for your time and attention to this matter. I am prepared to provide all supporting documentation and exhibits upon request. Respectfully, Colonel (Retired) United States Army Enclosures: Merge Screen Receipt, Banging System Audio Receipt, Liberty Ford Receipt and 2013 F350 Ford Super Duty Photos of Dashboard Console

I got a brand new vehicle for my birthday and was looking all over the area. This place was highly…read morerecommended online. The installation itself was flawless and no bubbles, no dust, no uneven edges. You can tell they pay attention to detail and take pride in their work. The finish looks clean. I also noticed a huge difference in heat reduction and glare while driving, which makes it totally worth it beyond just aesthetics. They completed the job on time and kept everything exactly as promised. If you're thinking about getting your windows tinted, this is the place to go. High-quality work, great customer service, and results that speak for themselves.

As someone who usually handles my own vehicle repairs and modifications, I don't mind paying for…read morework I can't do myself. Window tinting is one of those things I haven't mastered, so I brought my brand‑new vehicle here expecting a clean job and decent service. I understand that tint can have minor issues--bubbles, adhesive settling, things that happen. But there are some things that shouldn't be overlooked. I ended up visiting this shop three separate times: once for the initial tint, a second time to address issues (which they couldn't fix that day), and a third time to redo it under warranty. Even after all that, the tint still wasn't done correctly, and I won't be returning for a fourth visit. What really pushed me to write this review was the overall quality and care. Both times my vehicle came back dirty--streaks on the paint, marks on the interior, dirt on the floor mats. This car is garage‑kept and not a daily driver, so weather or window use wasn't a factor. Customer service is where small businesses really set themselves apart, and unfortunately, that wasn't the case here. Other reviews mention the attitude, and they're not wrong. I'm not easily bothered, but if respectful, professional service matters to you, this may not be the most comfortable place to take your vehicle.

Chris was very helpful getting my daughters car stereo looked at and when it was not fixable gave…read moreus a great deal on a new one. Also was able to do all that in under two hours she is very happy.

Louie is amazing and looked at my stereo and knew exactly what the problem was was and immediately…read moretook action to fix it and now I am waiting for Pioneer to send it back as they made a defective batch of stereos

I've had several vehicles here and happy every time!!! Owner and staff are amazing - always give…read moreappropriate time frames, and quality of product is always on point. Will return again and again!

HIGHLY DISAPPOINTED!!!. I took my car there because he suggested a quick fix which turned into a…read morebigger problem causing my car to lose value. They deployed my airbags. Kept my car for over a year and didn't pay for anything to be fixed. They cause more problems than a little. They kept all my factory equipment so even tho the systems is not working properly I can't even put in the old equipment. I would have to spend more money to do so. They were paid very good for 5 star service and I got back nothing. definitely do not recommend.

David and Ricky were super professional checking me into my appointment for window tint. I had to…read morethe nano ceramic clear tint put in for my front window. Their service was fast and efficient. They took care of my car and helped me build a package quote for my paint protection film. I'm seriously considering coming back for the PPF service. The building itself is new and clean. The value of my service was really good and quality is definitely there. HIGHLY RECOMMEND Tint World! For reference - I have a Tesla Model Y

This I review is long overdue but Tint World did an amazing job on my Jeep in June. I was extremely…read moresatisfied with my the results. The employees were very knowledgeable and friendly. They made sure I was getting exactly what I wanted. The quality of the tint also made a difference compared in to others places in the surrounding area. I was also able to get the front window changed to their heat and sun protection cover.

From start to finish they answered my questions, provided professional installation and I am 100%…read moresatisfied with my new sound system in my 2003 Ford Thunderbird... I highly recommend the Signature Sound Team....

Rico and his team installed Kilmat and sound dampening foam in the engine compartment of my boat…read more He created a custom solution that has greatly reduced the engine noise while idling out on the water. The cost of work as about 2/3rds of what I was expecting... it was an excellent value. Highly recommend his services.

I became a customer to Rhudy's on Yadkin Rd. About a year…read moreago. Got my son his first system there. Those guys are cool as a fan but even better, they are extremely knowledge and masters of their craft!! The customer service there is off the charts! Just this week my son sub woofer went out. I thought I would have to make an appt. To get it looked at. Nope!! They had time, so they went out to his car, found the issue and fixed in within 30 mins. And then had good conversation. Just a great place!! I will get all my car audio needs don't there! Prices are very reasonable too!

My boy Mando Robles really took care of me when I went yesterday to get a new system for my Honda…read morepassport. Knew exactly what I needed with the many years of experience he has and didn't even try to break the bank. Hands down the best in the industry in my opinion!

Thanks Ronnie the staff is great. You guys done good work.. I have more friends that are going to…read moreyou..

The worst business in the world. He is a thief. He stole my deposit and keeps lying to me. In court…read moreprocess now to return my funds. Save your self the Heart ache stay away from here far away.