Left a message on Thursday. No call back. Called again on Friday, talked to someone that sounded like he just woke up, and we made an appointment for Saturday between 9-10. No showed so I called him and he said he thought it was 10-11. So rescheduled for Monday between 10-11. No showed and now doesn't answer the phone. Terrible. read more

Do not hire them for appliance repair. They charged a service call fee and I was told nothing was wrong with the dishwasher. came back second time after dishwasher continued to have problems; tech said he didn't know what's wrong would Have contact manufacture; I followed up several times and no response. It's been 3 month. read more

Orett is the man! Called for a LG refrigerator that was at 55 degrees when I got home from work, and they were the only folks who picked up out of 7 calls. He was at my house 1.5 hours later. Diagnosed the issue within minutes, which as a DIY'er usually, I agreed with and had a feeling it was the compressor as well. He said he had 2 more stops, but would pick up the new compressor while en route to those calls, and would be back by 6-630PM. Dude showed back up, as promised and without paying him anything yet, at 610PM, and GOT TO WORK. Fixed my fridge in under an hour, including soldering, adding refrigerant back to the system, everything. By the next day, fridge was back at normal temp, and this was 3 weeks ago, and it has run perfect ever since. I felt bad he was out so late, but my man honored his word when I was in a spot and about to lose a bunch of food my wife had just purchased the day before, and I couldn't be more thankful to and for him. Orett for the WIN! Can't say enough great things about him, his personality, and his service. Orett, thank you my brother, you are awesome my man! ​ read more

Got his contact from our home warranty company. Was suppose to have him fix our dishwasher 3 days ago. Never showed. Call the following day, and he gave us a time that would work for him. Still didn't show up. Unreliable. read more

This company was dispatched by American shield to fix my appliances. That was in February of this year it is now Sept and our appliances are still not fixed. He stood us up 4 times never called and his voice mail is always full so it's impossible to leave a message. AHS has been useless too. I wouldn't recommend this company to anyone looking for reliable competent service. If I could rate this review zero stars I would. If you have AHS and you out in a service request for appliances and it's assigned to this company, call AHS and request someone else. read more

OC Electronics is fast, friendly, and financially affordable. The company's owner and employees are very professional and knowledgeable about all TVs, mounts and associated installation techniques. No matter what you want, they show up prepared with all tools ready to make your TV dreams come true. The most important thing to me was they were on time and communicated changes with their arrival time. After the installation is complete, they don't just leave, they clean up, and stay around to make sure you are happy with the work. They provide a demonstration of how things work and provide contact information for any questions afterwards. We will be using them again to hang other TVs and for other electrical work needed in our home. I would highly recommend them! read more

OC Electronics & Appliances - Appliances & Repair Near Me - Fayetteville, North Carolina

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Definitely great customer service. I have a GE microwave that wouldn't heat up and a LG fridge that stopped making ice and dispensing water. Communication was quick and pleasant. Orett came out on Labor Day and fixed both with parts he had in stock on his van. Each repair was explained clearly. I would highly recommend and will use again in the future. read more

We used his service for our tv mounting. It was very prompt service and reasonably priced. He brought the mounts with him and the installation was very quick. He was very professional and cleaned up afterward. He explained how to work the mounts and was very professional. Honestly couldn't have asked for better service. read more

What a find! Orett got back to me same day, squeezed me in, showed up right when he said he would with the parts he needed, and was beyond friendly, informative, and helpful- not to mention fast! Can't recommend enough. read more

Stay far away from this con artist unless you want to get ripped offI hired this gentleman as the last part of a $150k+ renovation in a very affluent neighborhood ( $600K+) homes --only to be THOROUGHLY Disappointed with his lack Competency and lack of integrity. Prior to a 7 day vacation, I hired OC Electronics to install night-time sensors on approximately 10 exterior lights. Upon installation I asked about the warranty and was told that there was a 6 month warranty. Upon my return from the trip I noticed that 9 of the 10 lights were going on and off erratically and in some cases failed to come on all together. My problem with the owner is this--if you had no idea of what you were doing you should've stated so and turned down the job. Instead, you took the job knowing you didn't have a clue about electronic or electrical. When confronted with the poor workmanship I had to beg him to come out to finish the job. After several no shows he came out only to make a half-ass attempt to fix the issues. He blamed it on everything from the type of bulbs to "the brightness of interior lights possibly affecting an outdoor fixture!?!?!? This guy is a joke and so are the 5 Star ratings. I would advise you to avoid his company at all cost!!! He won't honor his warranty and he will give you the run around with appointments and fixing the problems that he created! Note to OC Electronic...I trusted you to do the work and paid you upon completion. read more

Second time with Orret (with associate Thomas) helping us in our kitchen with appliances; assessed and replaced (using a new unit we'd gotten at Lowe's in light of earlier thought that a 10 year old appliance probably needed replacement. This company is outstanding. We were given options to replace, shown a replacement part pricing, without mark up. We opted to replace in light of age. This company fit what we had in a cosmetically perfect manner in a very old home, and tested it before leaving, pointing out the manual and registration paperwork. These folks are A+++ reliable, trustworthy, on time, call ahead, gracious with our COVID19 protocols, already with masks and just plain great at what they do. We are putting together our list to schedule them a third time for outside security lights. read more

I cannot imagine how in the world he has 4 stars ! Called over a week ago and he said he would show up next day . Called him at around 6 PM when I got off work and he said next day , he promises . That was 3 or 4 days ago and not one word !!!! I would not recommend . If I could rate it zero I would . I have text and phone documentation to back every bit of this read more

My refrigerator needed repair and OC promptly came out to repair it. I was totally pleased with the professionalism, knowledge and courtesy of OC. He broke everything down in laymen's language so I could understand what he was doing. His prices are reasonable and fair. I highly recommend OC for your appliance needs. read more

100% satisfaction. Mr. Orett is an amazingly patient individual!! His professionalism and concern was unmatched. Not only did he service my items but he gave me a class on how to properly utilize them to avoid challenges. Thank you very much for your time. read more

I really wished I could give a good review but unfortunately my experience with this company will not allow that. I was recommended to this company by my home warranty. I should have known when the technician didn't show up to first schedule appointment that I shouldn't expect much. But I had faith that hopefully it was a one time occurrence and my refrigerator would be fixed in no time. NOT! Once he finally showed up (6/5) I paid my service fee ($75.00) and was told a part needed to be ordered which is understandable. I was told it should take a week. After a week the technician did come back to my home to put on the part but it still did NOT work. He hurried up packed up his things and told me another part had to be ordered and it should take another week. A week and half later still no contact so I called (6/18) and was told the part should be there by Friday. Well on 6/24 I had no call to schedule nor repair complete. So I called the technician and got his voicemail. I left a message but did not receive a callback. So the next day I complained to the home warranty and was told that the "technician" told them that he was coming out on Friday. Well it sure would have been nice for someone to inform me and confirm if I was even going to be home. The home warranty representative then assured me he would call to confirm and will be out on Friday. Well today is 7/1 and STILL no call and refrigerator is still not working. I'm done and will no longer continue this repair with this company and WILL NEVER recommend them. In the future OC ELECTRONICS if you are unable to finish a job communicate with the client so time won't be waisted on both ends. POOR CUSTOMER SERVICE read more