Super fast and affordable, will definitely use again! Was able to fit me in quickly and fix the…read moreissue.

So... If you are looking a plumber, please stay as far away possible from SHORTY ROBERSON PLUMBING…read more He is out of Kenly, NC. We had a plumbing emergency on Memorial Day and called all the big reputable company's first but of course they were all closed or unable to assist that day. So we kept going down the line of "plumbers near me" and came across him and he was ranked with 4.2 so we thought, why not. Well, he answers and came out same day. Was here only 5 mins and added a coupling and supposedly our problem was fixed. For the amount he charged, we took into consideration coming out on Memorial Day, etc... Well, unfortunately sometime in the night it became "unfixed" and water went leaking out everywhere underneath our home again. Not just any water but HOT WATER to boot. We didn't know it till the morning when it was pouring out on the side of our house. Called him back and again he was only here for less than 5 mins and said a minimal of 10 words to me. Problem was the same problem as before but he fixed it again by adding another coupling. ‍ If I wouldn't have gone outside I don't think he would have even told me he was here or that he was leaving. Anyways, a few hours later after he left, can you guess what happened... it started again. Hot water pouring out under my house. Keep in mind, every single time this takes place, we have to call the town to come out and turn our main water line off. This was the third time. Tried to call him and no answer. My neighbor calls from his line and guess what, HE ANSWERED. Then proceeded to tell him he didn't know when he could get back out here... it was our problem, that he had done his job & hung up the phone on him. we called another reputable plumbing company and they came out and put a temporary fix on it but said the problem would take more time to fix than what they could do that evening so we have scheduled another appointment to do just that. Funny thing, the amount of money paid to SHORTY ROBERSON for not even fixing it is the same amount of money this company is asking to actually FIX the issue and run all new lines, tap out of the hot water line, etc... #FeelingScammed #Beware

Had an issue on a Sunday and was able to speak to a real person. On Monday AM the issue was fixed…read more Great Service!

I had a serious plumbing issue on a Sunday and your company came first thing Monday morning and…read morefixed the problem

We had an emergency situation on a holiday weekend. We called the Yelp businesses that popped up…read morefirst but when none of them could come out, and we were working with a situation where was time was of the essence (very sick family member lives in the residence), I finally abandoned the Yelp search and looked for a plumber in the Eastern nc area that served emergency situations. I went with one that I did not know anything about and we were SO glad we did. They gave us a two hour window of arrival and arrived at the beginning of that window. This was a more difficult situation than your normal clog and they fixed the problem, checked all drains, and cleaned up everything that had overflowed before they came, and did an amazing job. We were thoroughly impressed and for a holiday weekend and a more difficult job, we were pleased with the affordability. This company comes HIGHLY recommended. HIGHLY. FAST, affordable service. A+++

**I initially did not mind most of what I'm writing about until the negligence of not cleaning up…read moreafter themselves today or not making sure a bathroom door shuts after you complete a repair** I looked online for an emergency plumber. Im only rating 3 stars simply because they came immediately and drove a couple of hours to come help me. It took them 2 days to solve my problem. The first day they showed up ill prepared. They flooded my laundry room, used my personal towels to mop up the water that was mixed with raw sewage and left water and whole clumps of human excrement on the floor. They did not come equipped with anything to clean up the water at all and I had to call a buddy to bring me something to get it up with. They did not put my appliances back after they pulled them out and my back door would not shut. I had to move them back myself, as a small female, and I ended up ripping up my floor doing so. The second day they came out prepared and solved the plumbing issue. However, they had to take the toilet off to do so. When they reinstalled the toilet, they put it on with the bathroom door against the wall and left. They did not assure everything was in proper working order and now my door will not close. I have to remove my door myself and reinstall it or I will not have privacy in my downstairs bathroom. My laundry room is still full of human excrement, water, and sewage liquid. My appliances are still in disarray. When I paid the first night, I only had $100 bills and instead of asking if I wanted change, the man assumed it was a tip and walked off leaving my doors and gate wide open. Yes, I was planning to tip him solely on the promptness of response regardless of the lack of cleanliness and the lack of professionalism, but the assumption was astounding. The receipt that was given to me does not match the cash that was paid so when I give it to my insurance company, I will not be fully reimbursed. If I had to call them in an emergency knowing insurance would cover the room being remodeled, I would simply because they did eventually fix the issue. If I had time and wanted someone who cared about my home being taken care of in the process, I would look elsewhere.

Arrogant, condescending, dismissive, presumptuou...describes the response we received from the…read morePresident of Bizzy Bee plumbing. His contemptuous reply was much more troublesome than the fact that he refused to believe our photos and documented facts. We didn't call Bizzy Bee because we assumed that the mold inducing leak was not from the new toilet they installed just months before. We called Triangle Home Repair who noticed...after they had assessed the source of the leak, noticed that when the toilet was flushed, a new batch of water would emerge. Once it was reinstalled with proper wax ring...the problem was solved...after $1500 worth of repairs to damage. Mr President talked down to us as if we are stupid or liars, which I found inexcusable. Beware.

They're nothing but a bunch of crooks. They tried to take advantage of my wife over 5k for a 40…read moregallon water heater tank install out the door. They claimed we need a new tank. So we decided to get a second opinion the and the REAL plumber showed up when out everything and basically told us that we DID NOT need a boilers. I highly suggest everyone who reads this message BE CAREFUL with these CROOKS they're out to take you money. The next day the sales rep called and I flipped out on him and gave us out money back for the visit. The truth of the matter is that he was going to take advantage of the situation just because she was WOMAN...smh

Great service! Andy came out and diagnosed our problem and fixed the issue. Polite and efficient,…read moreno nonsense with great customer service. Highly recommend. Thank you.

Very disappointed - was quoted between $1200-1500 for new hot water heater. After install was given…read morebill for $2200. Never once mentioned it would cost more. No one was available to talk to us at office until next day. Instead of trying to work with us they told us if we didn't want it they would come pick it up. Very unprofessional. No one deserves to be treated this way. Complete bait & switch. I called around today and spoke with multiple plumbing companies who told us it should have been $1500-1600 max. Do not recommend - feeling screwed over!

Interesting facts: Plumbing Fixologist arrived yesterday (03/30/2026) at 1540 (video on Ring…read moreDevice) and departed at 1622 (video on Ring Device) a span of 42 minutes. Our bill was $424.71 to replace the flow control valve in our toilet that was taking 10-15 minutes to refill the tank after flushing. Part cost around $25 at Lowe's leaving $400 for less than an hour of labor. I'm astounded that Plumbing Fixologist charges over $400/hour for their service. Their reaponse to the charges: "pricing is based on the overall service we provide as a licensed and insured plumbing company, which includes diagnostics, expertise, travel time, tools, warranty, and ensuring the issue is properly resolved" It actually took less than 20 minutes to complete the install. AMAZING! Afterwards, water was constantly running every 20 seconds. Plumbing Fixologist returned today to stop the constant leak/refilling by adjusting the float level. The tech was courteous and prompt. If using this service, you may wish to get comparison quotes before agreeing to repairs. The $75 service call you will be charged will be worth the expense rather than paying over $400/hour for your repairs.

Ned was wonderful to work with! He was professional, knowledgeable and thorough throughout the…read moreappointment. We needed a new sink faucet, disposal hookup & filtered water faucet installed on our kitchen sink and he went above and beyond to reconfigure the under sink set up, install each item and triple check his work to ensure they were all working properly. Ned also replaced multiple eroded water valves under our sinks and stopped an ongoing leak. I would recommend Plumbing Fixologist to anyone looking for a trustworthy, knowledgeable and professional plumbing company. It was a great experience from start to finish! We will definitely be using them again if we ever need plumbing work!

Absolutely the most unprofessional company I have ever come across. I had the opportunity to work…read morewith Michael to schedule some Backflow testing. He ended up leaving me high and dry after we came to an agreement for service. I would not recommend this company to anyone.

We reached out to Arbor Plumbing last week due to a number of plumbing concerns we had related to…read moresewage, a main valve, and installation of a new faucet. Michael was very responsive and professional, and helped us to find a restoration company as well through some recommendations. The scheduling was very easy and he arrived right on time. He was VERY thorough in inspecting our piping concerns, sewage backups, etc - he looked under, in, and on top of the house. We were very appreciative of how meticulous he was. He was also very ethical and honest in explaining what was going on that didn't need much in the way of repairs, and the few things he did have to do (replacing part of a pipe and removing a leaking valve, installing a faucet), he did very quickly! He was extremely friendly and patient. The cost was also very reasonable, for the amount of time he spent with us addressing all of our concerns. We will definitely continue to use Arbor Plumbing for our future needs!

Untrustworthy. Will overcharge you and then ghost you after job is complete if need a recall. Very…read moresloppy job clean up. Had to pay landscaper to complete job repairs after being ghosted. Installed two risers plus charged me an additional $400 to put in a brush filter that costs $40 to $50 and only required 5 seconds to install. I do not recommend.

They had great communication, came out quickly, did very good work. We were referred to them by a…read moreseptic contractor who we've used for a while and saved our bacon when we had a dead pump.