We woke to the sound of rushing water at 5am. Water heater had bad leak. Had to turn water off to house. Called 4 other plumbers until we found one able replace water heater that day. Biggest challenge was it was located in our attic on third floor. It was such poor design in our house by original builder. Attic opening was not big enough for new going in and old one coming out. AJ and Tucker were great. Got us up in running that day. Worth every penny not to have to wait three days other plumbers quoted. read more

Diagnosis and suggested remedy were easy to understand and effective. Since no labor was required, this visit was free-of-charge. I'll call on them again. read more

I had a pretty good idea what was going on. When Clay showed up for the free estimate, he showed me the problem, what the solution was (buy a new shower head) and how (easy it was) to replace it. He then Jedi mind tricked me into getting some preventative maintenance that an actual plumber might be needed to do, which I agreed to. Noah showed up the next day, ahead of schedule and despite setbacks (having the wrong part) finished early. 5/7 - would recommend. read more

We used a neighbor-recommended plumber for years and found it odd when things kept breaking that he'd done for us so we tried one of the national chains and they pressure sold us some preventative plan and every time they came it felt like high pressure sales so much so that I had my husband be present for their last visit so he could see for himself. Point of reference- our toilet needed the inside replaced. This national chain quoted us $425 and WF Plumbing charged $150. My friend had a flood in her home and WF Plumbing replaced everything that was damaged and she was really happy with them so I gave them a call. Our first visit was with Chris and he fixed the toilet innards and 2 other toilets that needed flappers replaced as well as diagnosed our primary bath faucet issue. He advised me on the brands to buy going forward and we discussed our Rinnai tankless current status and what to expect as it's getting quite old. No high pressure scaring me into an immediate replacement. I bought the new faucets and filtered shower heads and Austin and Andrew came out to put them all in. Immediately, they advised against these viral shower heads and how more likely than not they weight will cause an issue in the pipe they screw onto and cause a problem/crack in the walls and who wants all that? They seamlessly replaced our faucets in the bathroom and advised on the finish choice so that we can keep them looking good despite our firm choice of matte black which will scratch easily. Kitchen faucet- the neighbor rec'd plumber had put that one in (along with all the faucets and toilets that have broken) and they had to saw that sucker out and turns out it was leaking under our sink and caused an issue that they fixed for me as well. These guys were on time, friendly, helpful and never had me feeling pressured. We are happy to have found local plumbers who are honest and will take good care of us. read more

Jacob & Devon did an excellent job today. They very professional and knowledgeable. Thank you guys!!

I am often dumbfounded by wildly distant ratings, but I weigh more recent reviews more heavily. I just had an urgent need to replace a water heater. I have used Rural for years, but they dropped the ball and then were defensive and rude about it. I started down the line and called a few places but they were too busy, A neighbor recommended ARC and am I ever glad. They were so nice on the phone, prompt and efficient. Love my new water heater and ARC! read more

Highly recommend great pricing fast service and what's more the staff are super helpful and professional thank you so much Clay, Chris, Seaton, and Jack. They got our snagged sewer line going really quick. read more

ARC Plumbing called to offer to come earlier. After they reviewed my job, they told me they were not the right company to fix my problem and recommended another company. They did not charge me for their trip. I appreciated their knowledge and honesty. read more

I have to post an update to my initial review... In the initial review, I gave 4 stars, only because I wasn't informed prior to the work that there would be a 2% charge for using a credit card. The work was stellar, but I was a bit bummed for the last minute information after the work was already performed. Rich, the owner of the company, read my 4 star review and offered to refund the 2% charge I paid for using my credit card. I'm so impressed with, not only the work they did, but the personal service offered by Rich to refund me the 2% charge. Super appreciative and highly recommend ARC Plumbing - I'll definitely use them again. read more

I had ARC and Travis install a Tankless water heater. They were prompt, clean, courteous and great to work with. I got quotes from 3 plumbers and they were low bid with great service. read more

Called this afternoon and was told they'd have a technician call us so they could come take care of our emergency. When the technician called, he told us he didn't have room for us until tomorrow afternoon. I'm not sure what they didn't seem to understand about having an emergency, you know when you have water running that can't be stopped and you NEED a plumber to come out to shut off the water emergently. As the house was built in the 80's, there's no emergency water cut off valves. Which means you need a plumber to shut off the water at the road, with a tool they have, that normal people don't. Apparently, that translates to being able to wait more than twelve hours. It doesn't. So, save yourself time and don't call this company for "emergency " calls. They apparently don't understand what water running not stop means. Aka, it means it's a Saturday afternoon and they didn't want to have to work. Hey, that's understandable, but just say that. Don't try to explain that your "emergency" can wait more than twelve hours, so it's a more convenient time for you to fix it. read more

We recently had an issue, and Seaton came to check it out. He was professional, helpful, and easy to work with. Also very honest! Because our system was under warranty, he recommended contacting them. In the meantime, he gave us a workaround. We are very impressed at the integrity and value of ARC and Seaton, and highly recommend them! read more

Called ARC Plumbing on a late Friday afternoon reporting a problem with my gas hot water heater. They offered emergency service, or said that could have a technician at my home first thing Monday morning. I opted for the Monday morning appointment. Their technician, Mike Conners, called ahead of time and let me know when he would be arriving. He arrived on time, resolved the problem promptly, and took time to discuss the issue with me. Going forward I will be using these guys for my all plumbing needs. read more

They promptly arrived on time at my house to inspect my hot water heater, but I had to reach out to them 2x to get their quote. I agreed to their quote, let them know and they ghosted me. Their quote was probably too low. I lost confidence in them and went elsewhere. read more

Today Mike came to finish up and I must say, not disappointed. ARC will forever be my go to! read more

Fabulous service on my garbage disposal, showed me how to fix it and got it unclogged. Determined I did not need any services! Cost for coming out was ZERO! They arrived on time and called enroute. I now know where to go for reliable plumbing services. Thank-you! read more

The technician did a great job and they didn't charge me a fee to come out. He did quality work and gave me a fair price. My water pressure is better than ever and no more ghost flushes. Ultimately it will save me from having a hefty water bill going forward. read more

I had a pipe burst and they were out pretty quickly to repair. While here, I had them look at our water pressure too. They were very accommodating. When there were complications the next day, they were back out quickly (as part of their warranty). I'll continue to use them for plumbing services! Very responsive. Very helpful. No services are cheap, but the value was reasonable. read more

Installed hot water heater Service technicians were very knowledgeable and cleaned up when job was completed read more

Bradly did a great job. He pays attention to details and is very prompt. Highly recommend.

They were able to come in and not only quickly figure out the problem, but fix it with minimal mess that they also cleaned. Quick and efficient would recommend for anyone and use in the future. read more

Clay and his colleague were very helpful as well as super kind and courteous, would recommend.

Communication breakdown prevented getting the quote for our project. If you feel like playing phone tag instead of an emailed quote. This is the place. read more

Travis and Sammy came to our house and crushed it. They installed a few light switches and two fans for us. Both were very knowledgeable and friendly. When we had questions they went out of their way to explain their process in terms that we understood as non-electricians. I'd highly recommend these guys to anybody. read more

Terrific responsive and installed 2 new shower arms to breath life into old showers. Also have them on tap for gas extension and update for new outdoor living. read more

Always get excellent and fast service. They have come to my house multiple times to fix things and only fix things when absolutely necessary. In the past, they even fixed very minor issues for no charge. Will never call another plumber again! read more

Our gas water heater was draining water through the T&P valve. Technician from ARC assessed the problem and suggested that the Expansion tank *and* T&P valve needed to be replaced. The parts & labor for replacing both items would cost $306. Additionally, the technician told me that he didn't have an expansion tank in his truck and that they would have to order it which would take a few days. Initially, I was disappointed that they didn't have expansion tank in stock. So, I told the technician that I would get someone else to come and provide a quote for comparison. I reached out to another company whose technician came within the hour, assessed the problem within 5 mins and told me that it was going to cost $100 for replacing the expansion tank. Also, I was told that the T&P valve was functioning properly and that there was no reason to replace it. It took about 15 minutes for the entire job of replacing the tank and it costed me $100 flat. Based on the above, I can say that ARC Plumbing is not trustworthy. They're up-selling with HUGE markup. Would NOT recommend ARC Plumbing to anyone! read more

Travis and Alex from ARC Electric came and installed a GFCI and another outlet in our crawl space and did a fantastic job. They were on time, professional, and very friendly. I would absolutely recommend ARC to anyone needing electrical services. read more

Excellent service, prompt response, and thorough work. Clay was great to work with! Highly recommend!

All I can say is these guys are awesome! Squeezed us in and gave us the best price around. Quality work. Will definitely use again

Wow! Our plumber Bradly was professional, courteous, efficient, well skilled and thorough, taking great care of us as customers, even calling to ask to come "early". Plumbing costs are always hard to take but if you get someone with Bradly's work ethic, it has definite value in it. Thanks for the fix! read more

These are the best plumbers in Raleigh and I stand by that. I've had multiple plumbers come out to my house and "fix" the issue with my upstairs bathrooms. This wasn't a quick service but a complicated one that involved flushing out the pipes (I think that's the term) and it runs close to $1000. That shouldn't be a repeat problem but it was until finally I got ARC which is now Progressive. They were suggested by a plumber who said I needed someone with their capabilities so I called them and they could have easily done what the others did go flushing out the pipes, charging a ton and leaving knowing it wasn't fixed but they didn't know why...not progressive...the plumber who was here was insistent on figuring out why it still sounded weird after being fixed. He literally got a stethoscope looking thing and listened up and down my wall until he found the spot. It required opening up the wall but thank goodness he did because this was a problem that would have been much much bigger and more expensive. I'll never use anyone else ever. The best!! read more

Clay and Cam were excellent! They fixed the issue at a reasonable price, were professional, and knowledgeable. I will be using this company (and preferably Clay and Cam) for any plumbing and electric services in the future as it is a relief to know honest, trustworthy, and solid people like this as a homeowner. read more

Face it, nobody wakes up and goes "I think I'll hire a plumber today." No, water showing up where it's not supposed to, especially inside your house, is never a good thing. It's happened twice in the same week with me. One required a roofer. Another a plumber. I went to Yelp for recommendations on both. Of the 4 plumbers that responded, I picked ARC for a number of reasons. First, they responded quickly. Second, they were available. Third, they were somewhat in the ballpark of the quotes I got, not the highest, not the lowest. They also did not tack on a trip charge which one quote did, and they charged by the job, not by the hour, which I prefer. Fourth, they showed up within a 2 hour window, actually earlier so bonus points. Finally the pleasant and informative Matt was just great. Gave me a rundown, told me options, left me with estimate and his personal cell if I had questions after. Haven't scheduled the job yet but plan to and will update review after that. read more

ARC did a wonderful job replacing my water heater by converting it from Gas to Electric.They also moved it from the attic to a convenient place in the garage. I'm a satisfied customer who will recommend them to anyone Iknow in need. read more

A few weeks ago we suffered water damage in a downstairs ceiling caused by what turned out to be a cracked gasket on an upstairs tub overflow outlet. I called ARC and they sent Brad out the same day. Brad quickly diagnosed the problem. After water mitigation folks dried out the soak Brad came back and quickly repaired the problem, going in through the tub overflow outlet so we wouldn't have to cut a hole in the wall of an adjacent bedroom to reach the cracked gasket. ARC was quick to respond and everybody we talked to was extremely nice. I wouldn't hesitate to use ARC again. read more

Bradly & Clay from ARC Plumbing came to do our gas line plumbing for our pool install! They were fantastic! They answered all of our questions and took the time to explain why they were doing what they were doing, we're courteous and professional and worked hard the entire time that they were here. We would 100% recommend them for any plumbing needs! read more

They did an amazing job! I am very pleased with the result and will use this company again.

I was very impressed with arc plumbing. They were able to come sooner than expected. They do not charge trip charges and that was surprisingly wonderful. They were able to get my Jacuzzi tub back up and running at no cost because it was just the GFI switch that needed to be pushed. I will definitely call them again. read more

When a water line in our wall developed a leak, Clay responded quickly and professionally, and fixed the problem. Clay communicated everything he was doing, and made sure we were well-informed with options. Highly recommend! read more