They came to my house and did nothing except give me a price of $300.00 to snake a 25 foot, 2"…read moredrain and charged me $65.00. I went to Lowes, rented a manual rotating snake for $38.00 and cleared the obstruction.

They installed a tankless hot water heater a year ago. They installed it incorrectly. They put an…read moreadapter under the sink closest to the water heater. It should have been the furthest faucet. It was not needed, but due to there incompetence that was their solution. They came out a year later to change the filter it was$300. We thought that would be also for maintenance. No, that would be another $300 dollars. We finally found a plumbing company that corrected everything they did wrong. We now have instant hot water. A pipe that they tapped off was needed and was reattach to the unit. I would not recommend them for anything.

Howdie, We'd like to share with everyone our hot water heater emergency late at night experience…read more Came home at 10pm with water leaking from our hot water heater. What a mess!! We called Cumberland Comfort Pros and got a very sweet professional lady who immediately contacted an emergency tech and on the road he was to fix our leak. Our leak was expediently repaired and folks this was in the middle of the night. And we live in a very rural area. We are very impressed with their most definitely awesome quality customer service. For us to post on YELP is an indicator of how pleased we are with this company. And yes, we have used other companies so we can compare the service. We just can't express enough how pleased we are with their techs. They also provide our preventive maintenance service checks to clean our hot water heater. Every teach they send is professional and knowledgable. Oh and they have and can provide ya with a document which identifies their prices for service. No cost surprises. We very much appreciate them. Thank you for letting us share our experience. And thank you very much Cumberland Comfort Pros. God bless y'all.

Very reasonable price and kept appointment for mini spilt installation. 4 star since they…read morepartially blocked the drain pipe upon installation. However they came out promptly and fixed the problem. Will use them again when need another mini split.

My new plumber told me he used a shark bite on that job he did w/o first giving me an estimate. My…read moreeyes aren't trained to them, yet I have used them in the past on a vacation home. They are for homeowners who don't know what they're doing pretty much. It's not as secure as doing it right. It's basically a gypsy hack short cut, done by a supposed professional "plumber" who over charged me for the "work". Don't let this shark bite you..

Recommended them to a single older woman, they did a good job at a fair price they wore a mask…read morewhile in the woman's house, which she appreciated!! Thank you for a great job!

mr. rooter plumbing of crossville family owned business was…read morevery quick to respond and provided needed specific detailed information to my inquiries and quickly had their service representative ben see on his way to our home . ben see was proficent in correcting our needs and very respectful which very much supported our health challenges . thank you ben and mr rooter plumbing we will share our appreciated experience with your company with neighboors etc.

I called yesterday and Aaron arrived at my home today and on time (as promised). This is our second…read morecall to Mr. Rooter for needed repairs and they have always come through with no issue. We have not used another plumber or compared with another plumber because there is no need to. Thank you Aaron and thank you Mr. Plumber.

Gary did some work for us. He does excellent work. He is dependable and makes sure the problem is…read moreresolved. He is very knowledgable and fair in his pricing. I would highly recommend him for all your plumbing needs and will use him again in the future.

From the owner: Plumbing Services here for all your plumbing needs! New construction, repair or remodeling,…read moreinstallation. Upfront Pricing with no surprises!

Came out and was very nice. Said would send me a quote in a couple of days. That was three weeks…read moreago and still no quote.

Knight Home Services installed a "Frost-Proof Hvy Duty Lawn Faucet, Anti-Siphon" back in July 2025,…read morewhich ended up being defective. When it got stuck and wouldn't let the water out in Sept 2025 it was repaired at no charge under the warranty. It was still under warranty when it happened again in Jan 2026, but a different employee came out, who proceeded to tell me that I had broken it because the hose was attached to it. I explained that I had attached the hose to see if the water was working since it had gotten stuck the day before and I could not use it. Then he said the wind had caused it and I had caused it and I kept telling him I had not done anything and the wind had always been here and it had never affected the spigot that had been here for 20 years and then he said it I could add a heating strip and/or insulation - and again I said none of those things were needed with the previous frost-free spigot and this spigot is defective. At first I wanted it replaced because it was defective - this had happened twice now - it was not bursting, it wouldn't let the water out and this particular time whatever was froze up inside of it thawed out between me checking it and Tim his employee checking it. He did absolutely nothing to fix it and was surly and rude to me. I thought he had left to go back to the office and speak to his boss about it; instead he walked around in my yard without my permission, and apparently talking on the phone to his boss, because he came back to the front door and when I opened it, he put the phone out and said his boss wanted to speak to me so I took the phone, and his boss proceeded to shout at me, ranting in a nasty tone and repeating that I had left the hose on it and caused it to "freeze and bust" and told me that at least 10 times and I kept trying to speak and tell him it did not "freeze and bust" because it was working again! He was so rude and belligerent and I refused to be disrespected like that and handed the phone back to his employee, Tim. The owner Travis Knight, was such a bully and so rude to me because he did not want to honor the warranty. Today he called and left a message wanting me to call him. At this point I will not give him another opportunity to speak to me that way again. I texted him to inform him of that and to also inform him that neither he nor anyone associated with him can enter onto my property or they will be charged with trespassing. I will no longer accept a replacement and want to be refunded in full and I want my money back immediately.

They came out to my place on a Sunday . Did a very good job knew what they were doing . Answered…read moreevery question that I have​​​​. They couldn't get their truck back to where they needed it to work on the well but they were willing to pull it out by hand which I was very happy about . Now and all did a very good job and I would recommend them to anyone that needs to have any well work done .

If I could give 10 stars, I would!! He was very prompt, courteous, knowledgeable and reasonanable…read more That is a combination that is nearly impossible to find. He got here by 7 am, diagnosed, repaired and up and running by 9 am. We had Mills pump service out here 3 times and still wasn't fixed. He never even checked the pump. Then told me it was fixed, but it clearly wasn't. I am SOO grateful to have found C & R, I will NEVER call Mills again. Tired of being abused and robbed!

Barry with Plumbing Pros was suggested to me several years ago. I am happy to say that Barry is the…read morebest plumber we have ever used and we feel that he is trustworthy and does not price gouge. Plumbing Pros don't ever let Barry go!

I recently purchased a home and had plumbing issues. After calling 10 different plumbing companies…read moreon Thanksgiving eve, Barry gave me a call back and said that he could make it to my home but it would take a little while. He came to my home at 9:30 PM and stayed until my drain was open even though he was due to go on vacation that evening! I felt relieved that Barry let me watch him work and told me what he was doing step-by-step and then gave me advice about what he thought the actual problem was. Well, I had to call them again just before Christmas for the same drain and found out that I had concrete piping that was causing the plug. Barry walked me outside and show me what to do to locate the drain and offered to come and help me replace the sewer lines on the Saturday after Christmas! The Saturday after Christmas folks! And his pricing was excellent. I don't have enough kind words for the generosity and the help that Barry has given to me. I refer him to everyone, and I will continue to use him in the future.

The initial scheduling was for 12:00 till 2:00. I received the first notice and the time was 2:00…read moretill 4:00. On the morning of the service call, it was changed to 10:00 till 12:00....the technician arrived at 4:30. I Was initially quoted $550 for replacing two flush kits in two bathrooms. After completing the service, I was advised that the iPad had erroneously given me the "Member" price and my actual cost would be $675. I have been advised that the $550 quote was an extreme price for the service call. I later requested an itemized bill and was told "We don't do that" My initial intent was to use a local company, I learned the plumbing service was provided by a company out of Nashville. I have no issues with the work that was done, I do have concerns about how I was charged for this service call, and their lack of openness on how I was billed.

They were very good at keeping me informed via text and calls all though out the install, from…read morescheduling to install to final inspection. Final cost was exactly as estimated and system is running smoothly Installer, Jared was excellent.

A plus! Frankie has done several jobs for me. Always done properly and on time. I continue to use…read morehim for HVAC as well as plumbing.

These guys are awesome! We called and requested service on our broken well. They came to fix our…read morewell but we had problems with check valve.They came back and fixed up everything and rebuilt well with new pump and 135 foot line! Very fair pricing!! Everything worked perfectly They we're so nice and hard working and we would recommend highly and will use them next time we have this type of problem!! Awesome job guys! Thank you, Frankie and Umberto!!