This company is a SCAM. They were paid for a job that wasn't even well done. The total payments…read morereceived thus far has been *higher* than the agreed upon amount. After payment - they've sent 3 different additional invoices, some of which for items that weren't even completed, and are threatening sending the unpaid balances to an attorney. Do NOT use this company.

I woke up on Jun 3, 2020 to find water all around my kitchen island. I then noticed the walls were…read morepulling from the woodwork. What the $%&*. The first call I made was to my insurance company USAA. They had no contacts listed for any restoration services in Kingman, so it was up to me to find one. I found Restoration1 listed on the internet, but they were based out of Lake Havasu City, AZ. I called them and had a representative on site within two hours. He surveyed the situation, call for assistance, and started working. Within a few hours, my once beautiful island was dismantled looking like a soggy moldy mess. They completely removed all the sheetrock, cabinets, sinks, granite tops and the leaking dishwasher. Completely sealed the area from floor to ceiling and turned on the blowers/dryers for the next three days. When they returned, they setup a temp kitchen sink, which was a huge help getting us back to "almost normal". They worked with the insurance company and keep them informed of everything taking place. (My USAA claims agent told me how pleased he was working with such a company and would put them at the top of the list for Mohave County restoration services.) It did take a couple of months to complete the project, however that was due to the workload of the cabinet maker. Once they installed the cabinets, the Restoration 1 crew came back and finished the job and it now looks just like before. I am extremely pleased with the workmanship they did and how they interacted with my family and the insurance company. I would recommend them to anyone who needs this type of service. PS: They now have a complete crew stationed in Kingman.

Water damage professionals arrived Within an hour after the…read moreplumber cleared The clog to assess the water damage. He was punctual , professional,and very polite. He Took the time to inspect the affected areas thoroughly and explained the situation in a way that was easy to understand.as a tenant, I appreciated how respectful and considerate he was throughout the visit. I would definitely recommend his services for any restoration needs.

We had water damage in the kitchen and our insurance company hired Water Damage Professionals. We…read moreare extremely happy with them and how everything turned out. They communicated and worked fast with us. They are very hardworking people. Thank you so much!

Tim and the team at Servpro did an excellent job cleaning out and restoring our duplex that had…read morebeen heavily damage from very poor renters. They completely removed all of the waste (including a high level biohazard material), removed all of the nicotine stains and polished the floors. I found the Servpro staff to be very responsive and they did everything they could to immediately fit this job into their schedule, helping to reduce down-time in renting my duplex to new tenants. I would highly recommend this company and I would personally use their services again.

Servpro in Lake Havasu was assigned by our Insurance company to complete the rebuild of our home…read moreafter a flood in our kitchen. Our experience with Servpro has been inconsistent and lacked the professional standard expected. The staff Jason, Devin and Stacey had very poor communication and a lack of follow-through that created significant coordination difficulties and confusion throughout a process that should not have required nine months to finish. The company claimed work could not proceed without payment from the insurance provider, essentially forcing us to pay a deposit under the guise that the balance would be reconciled later. Despite providing us with written estimates, they ultimately disregarded those figures, retaining our deposits even after being paid by the insurance company while still attempting to collect additional money. Avoid working with this Servpro in Lake Havasu AZ.

Refer by my Plumber, Independent Restoration Service Daniel able to come to my home at the same day…read moreI call but after discuss with the sink leaking issue he left and I try to reach him over the phone and text him message never return my call or message. I guess they dont want my business but at least he should call me back telling me they dont have time to take care of my kitchen instead of wasting me entire week! Very unprofessional and show no respect to customer

Customer service is not dead! Zeke spent an hour and a half assisting me with a problem that…read moredidn't turn out to be mold and then wouldn't even charge me. He was most communicative through the entire process....most appreciated. Thank you Zeke!

Look no further for remediation companies! We had water damage in our home and are so glad we found…read moreAll Dry. Miguel and his team were outstanding to work with from start to finish. He took the time to clearly explain my options when dealing with the insurance companies, which made a stressful situation much easier to navigate. He was always on time, extremely responsive, and communicated proactively throughout the entire process. Most importantly, they took immaculate care of my home. Their work was professional, respectful, and thorough. Miguel was honest, trustworthy, and responsive--exactly what you need in a service business. What really stood out was his follow-through and updates. He checked in before work began to make sure everything was clear and continued to follow up even after the service was completed and payment was made. That level of care and accountability is rare. I would 1000% recommend All Dry without hesitation.

Was worried about a potential small mold spot. All Dry Services came the next day and checked it…read morefor me. Gave me some resources and the straight answer (that there didn't seem like there was anything to worry about). Overall great experience. Will definitely call them again in the future!

Very bad customer service. I called more than 20 times. Left voicemail message 6 times, also…read moreemailed . No one responded

I feel compelled to share my experience with Green Solution Environmental Services, as it was…read moredeeply disappointing and frustrating. I was charged for work that was never completed, and when I requested the invoice to be corrected, I noticed that every charge on the revised invoice had been increased. This king of behavior feels highly unethical. Unfortunately, I had to work with them because they were brought in through my insurance company. But based on my experience, I would strongly advise others to avoid Green Solution Environmental Services. I also want to caution that they appear to operate under another name - Genesis - which I was later told is essentially the same company. This dual identity only adds to the confusion and lack of transparency. In my opinion, it's best to steer clear of both Green Solutions and Genesis. I would not recommend them under any circumstances.

What started as a simple water heater repair turned into a much larger--and much-needed--home…read moreproject. Devin initially came out for the repair and quickly realized there were additional issues that needed attention. I was hoping for the less expensive option, but after a thorough inspection, Devin and Abrham identified problems that could have cost me much more in the long run. Both Devin and Abrham provided outstanding customer service and made me feel comfortable throughout the entire process. What I thought was a minor issue turned out to be a serious problem--my home was essentially creating its own lake in the crawl space. Fortunately, their team responded quickly, completed the work the very next day, and even went above and beyond by providing a few extra services. Homeownership always seems to come with unexpected challenges, but I'm grateful I called Cisneros Bros. They handled everything professionally, communicated clearly, and delivered quality work. I highly recommend them to anyone looking for reliable and trustworthy service

It was time to have our septic tank pumped, so I made sure to do my due diligence. After reading…read morethrough reviews on Google and Yelp, I decided to contact Cisneros Brothers based on their consistently excellent feedback--and I'm very glad I did. I first called on 4/13 and spoke with Caroline, who was incredibly personable and transparent. She clearly explained the pricing structure: $475 if the digging to the tank cover didn't exceed three feet, and $50 for each additional foot beyond that. I really appreciated her honesty upfront--it's refreshing not to be surprised by extra charges after the work is done. She also let me know that a complimentary camera inspection would be included after the service, which added even more value. On the morning of 4/16, I called again because my wife likes to prepare meals and beverages for workers, and we wanted to know how many people to expect. I spoke with Yasmin, who was upbeat and friendly. She let me know that a crew of three would be arriving and that the service would take about two hours. She also updated me that the arrival window had narrowed from 8 AM-5 PM to 8 AM-noon, which was helpful for planning. The crew arrived later than planned (no big deal), led by manager Nate, supervisor Lance, and a trainee named Hector. It was clear right away that this team, assembled by their "big boss" Arelic, was professional, knowledgeable, and respectful. I had several questions--probably six or seven--and each one was answered thoroughly in a way that was easy to understand. Nate even took the time to draw a diagram on his tablet to explain how the underground system works and what they would be doing. At one point, Nate had to leave for another job and confidently left Lance in charge. That alone spoke volumes about the trust and teamwork within the company. Lance did an excellent job leading the operation and ensuring everything ran smoothly. I also appreciated how he mentored Hector, making sure he followed all safety procedures and even offering him praise for his work. That kind of positive reinforcement says a lot about the company culture. Overall, I was 100% satisfied with my experience. From the first phone call to the completion of the job, everything was handled professionally and with care. I highly recommend Cisneros Brothers to anyone in need of septic services.

I had a water leak in my kitchen around 9PM on a weeknight -- absolute nightmare. I called Sin City…read moreRestoration, not expecting much that late, but to my surprise, they answered immediately and had a crew on-site within 45 minutes. They quickly assessed the damage, walked me through what needed to be done, and even helped me file an insurance claim -- something I had no idea how to start. By the time midnight rolled around, they already had drying equipment set up and the cleanup was in full swing. They truly went above and beyond. Their professionalism, speed, and genuine care turned a stressful situation into a manageable one. I can't recommend Sin City Restoration enough. If you ever have an emergency, these are the people you want to call.

From the owner: With over 12 years of experience in the restoration industry, I bring a combination of expertise,…read morededication, and personalized service to every project. My commitment to excellence ensures that each client receives top-quality results tailored to their unique needs. I pride myself on clear communication, punctuality, and exceeding expectations, which has led to a strong track record of satisfied customers. By choosing my services, you're not just hiring a professional—you're partnering with someone who genuinely cares about bringing your property to pre loss standards.

I have used John and his staff for couple of different jobs at my home. They provide a great…read moreservice and are very professional. I highly recommend them.

From the owner: If you have Water in your Home or Office, 1-800 Water Damage is The Fastest Way Back To Normal!read more

This company has a friendly and respectful staff with great work ethic and they're able to work…read morewith customers with any concerns they may have. The office worker Nancy is a beautiful soul and friendly while being informative.The owners of the company have amazing work ethic and take care of their staff. and their customers. in such a shifty untrustworthy world we are living in Inland water damage is there for all your water damage and mold inspection and removal needs with a true concern for the customer experience :)

I can't recommend Quincy enough. He handled everything from moisture removal and equipment setup to…read morethe actual drywall repair. What really set him apart was his help with the insurance claim process--he made a stressful situation much easier to manage. If you want someone who is thorough and knows the technical side of leaks, ask for Quincy.