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Tri State Mold Doctors

5.0 (2 reviews)
Open • Open 24 hours

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Roto-Rooter Plumbing & Water Cleanup

Roto-Rooter Plumbing & Water Cleanup

(11 reviews)

I want to take a moment to thank Roto Rooter for reaching out to me. I truly appreciate the…read morecustomer service and the time he took to try and ease my concerns. I want to clarify that in no way was I disappointed in Billy. He was professional, knowledgeable, and efficient. He was at my home within an hour of my phone call, thoroughly evaluated my situation, and with ease unclogged my drain. My issue was never with the service that Billy provided. My issue was and still remains an issue with standardized, blind pricing from Roto-Rooter and throughout the plumbing industry. While I understand, every situation is different and a true quote cannot be given until the issue is evaluated by a professional, the fact that Roto-Rooter uses standardized, flat rate pricing I believe that some sort of transparency could and should be made available during the initial phone call or even on their website. During our conversation I was informed that Roto Rooter uses a standard flat rate pricing system. I was also told that discussions about pricing occur almost on a daily basis with customers just as shocked as I was. I personally feel if this same issue is repeatedly raised that it seems like an opportunity for corporate leadership to improve transparency and set clearer expectations for the customers before the technician arrives. Especially since, as in my case many of us are calling in duress over an unexpected repair. I believe this would build consumer confidence, strengthen trust, and ultimately build customer loyalty. Once again. Thank you Billy for your service. Thank you to RR for taking the time to address my concerns. Now, it's time for corporate to incorporate a few changes of their own.

I had a main sewage drain blockage and decided to call Roto-Rooter, a company I could trust. Luck…read morefor me I was assigned Joe, one of the most professional service technicians I've ever had the pleasure to work with. He explained exactly what he planned to do and he got it done. No drama, just calm, reassuring professionalism. I felt I was working with someone who knew what they were doing and really had my best interest in mind. What really impressed me most is that he really loves his job and that is a very rare find these days. Joe is a true professional that I will ask for on any future plumbing projects. Oh, and no, I'm not related. Ask for him to oversee your next plumbing project and see for yourself, he's the real deal!! Charles Mayer

Restoration 360 - Water Damage Removal

Restoration 360

(5 reviews)

Let this be the last review you read! You are undoubtably looking for immediate support right now…read moreand need a company who will be able to respond promptly and professionally, take action immediately, and execute at the highest level -- that is Restoration 360. I was days away from having my first child when our 2,500 sqft basement flooded. The R360 team was able to immediately respond, put a plan into action, and start work all within the same day. Work was able to continue when my wife went into labor and when we arrived home from the hospital, everything was taken care of and in absolute perfect condition. The cleanup and drying equipment they use is state of the art and the care they provide for your house while conducting business is second to none... heavy duty flooring protection to move equipment through the house, corner protectors, raising up furniture on waterproof blocks to get them out of the water ASAP, etc. On top of the excellent service they provided for the core flooding issue, dealing with them was an absolute pleasure. They answered calls and texts, provided frequent updates, helped with insurance related questions and provided proper and detailed documentation for insurance and even interfaced with insurance directly when needed. This was a PAINLESS process for a pain in the *** issue and I can't thank Joe and the team enough! You will not regret picking up the phone now and calling R360 to get this process started.

I have learned that Restoration360 is the name of many companies nationwide. My review is for the…read moreone who identifies as based in Brightwaters, NY. If only we could give 0 stars in the review. The destruction that I was left with when I sought the repair of a clog in a second floor bathroom was epic. It took 8 days to find and remove the clog. Late or no shows was a common occurrence. I was never able to get a description of the problem, the scope of work to be done, not even an estimate. The rudeness and lack of information was a concern right from the beginning. They tore out a beautiful 100+year old oak and mahogany floor that was not even damaged. Throughout the process the company reps kept insisting that we do not discuss with our insurance company and now we know why. The job is inaccurately described. The work was not done and they demanded that the insurance company only deal with Restoration 360. We finally refused to allow them access and have had to hire other providers to finish the job. It is now 6 weeks later and still not finished.

Quality First Restoration - Before

Quality First Restoration

(4 reviews)

I needed the drywall replaced in my laundry room and Lou and his crew did an excellent job. They…read morewent beyond what needed to be done to fix the rotten wall, and the price was right. I would definitely call Quality First Restoration for my next project again and hope you will too.

I hired an insurance adjuster for an insurance claim for water damage to my house. They hired…read morequality first to come out and cut all the water damage out of my home and I was so happy with their work and how respectful of my home they were that I hired them to paint and patch and put my house back together instead of hiring different contractors to do different things and I am so disappointed with the job they did. They got paint on my kitchen sink, poured paint down the drain in the kitchen sink. My tub, sink and fixtures in the bathroom have paint specks that won't come out and my brand new oven has paint on it. They borrowed my hair blower and it has paint on it. They didn't prime me radiator covers before painting and the old paint is coming through. They also got paint on my coat that won't come out. DO NOT HIRE THEM TO DO ANYTHING BUT RIP THINGS APART BECAUSE HE DOES NOT HAVE ONE PROFESSIONAL PAINTER OR CARPENTER ON HIS TEAM!!! I could post more pictures but you get the idea. I do love the floor they put in the kitchen but they aren't worth the headache. Lou kept bragging about how much he spent on the paint and I kept reminding him that I paid for the paint and it doesn't matter if you get the best paint in the world if the people using it don't know how to paint.

Tri State Mold Doctors - biohazardcleanup - Updated June 2026

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