After not even having my truck out the shop for a week, I had an SCR fault code light pop up on my…read moreway to Texas. I called this location about 170 miles ago, coming out of Alabama, and spoke with Jeff who told me to bring it in. Man, I tell you they got me in RIGHT away. I wasn't here more than 10 minutes before they took my truck to the back to diagnose it. They even have real Time Live feed of your truck in the shop. I ran through the parts department and into the lobby, just meandering while they work on my truck and this particular location is SUPER nice inside. They even have awards for being the best Dobss Peterbilt in the nation. Really big facility, and they have parking across the street to drop your trailer. I've already dumped about $10,000 into my truck these past 2 weeks, so hopefully this issue isn't going to cost me very much more. But great facility and great people! I was in and out of his place in about 6 hours. Jeff had inform me that the part I needed wasn't in stock at that location, and if they couldn't acquire one from the Cummins dealership or kenworth, they would have to have it sent overnight from Peterbilt in Atlanta which would mean I would be out of commission for another day or 2, as a few of the other drivers that were there have been there for a couple days because of hard to find parts...... That nearly killed me, but that's just my luck on the road. As I sat for a couple hours, I decided to order food from GrubHub. I went to my truck to get my phone charger and some utensils, and there was a tech in there finishing it up! He told me the truck was almost done and they were able to get the part! They went out of their way and went and got the part and made the repair, all the while I wasn't sure if they're able to get it! Thank you Dobbs, for great work, and service!!!

From the owner: Welcome to Dobbs Peterbilt, your premier destination for commercial truck needs. We are committed…read moreto quality, service, and reliability and provide a diverse range of vehicles designed to meet your operational needs. Our extensive inventory features a selection of new and used commercial trucks. Dobbs Peterbilt offers comprehensive services to support your business through Financing Options, Maintenance and Repairs, Parts and Accessories, and Trade-In Assistance. Our knowledgeable and friendly staff is dedicated to providing exceptional customer service. Visit us today or explore our inventory online. Let us help you find the right truck to drive your business forward!

Only because you can't rate it any lower. Sat around for two days because nobody was qualified to…read morehook computer up to truck. Then finally at 1145 am on Monday, my company called and said they were going to change oil filter and add one gallon of oil. Here it is almost 600 pm and they have not changed an oil filter and added a gallon of oil in the last 5 1/2 hours. Sheesh​

Our truck was here last week for warranty repairs and they wanted to nickel and dime and get every…read morelast penny they could out of it. They were told numerous times what needed done and still they wanted to pick the truck apart and repair things that were perfect. After they finally got the truck fixed they broke several items when out for a test drive after they fixed. Now let's be clear I know Covid destroyed back stock in parts but one would think they have 1 of everything needed to fix a truck on hand. Hands down worst experience ever and I pray we never break down near here again. It would get no stars if i could help it.