1. Triad Financial Services

    1. Triad Financial Services

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    Jacksonville, FL

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    Triad Financial Services

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    7 months ago

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    Michelle P.

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    9 months ago

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    2 years ago

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    People searched for Mortgage Lenders 232 times last month within 15 miles of this business.

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    Halvorsen Team - NEO Home Loans

    Halvorsen Team - NEO Home Loans

    (6 reviews)

    Southside

    I've had the pleasure of working with the Halvorsen team for nearly 9 years, through three new home…read morepurchases and one refinance. Each time, they've gone above and beyond to make the process smooth, transparent, and stress-free. Their consistency, professionalism, and genuine care have earned my trust, and I wouldn't hesitate to recommend them to anyone looking for a reliable partner in home financing. Thank you Daniel and team!

    I am a realtor that was selling a property. The loan officer Will wasnt transparent or on the ball…read morewith assuring the transaction went well whether it worked out or not. Due to loan officer not communicating consistently the deal was extended 3 times due to issues with the qualification where the loan officer indicated the candidate was qualified and everything was fine. Then the day before closing at 5pm he communicates the candidate doesnt qualify. He didnt disclose there was an issue prior at all. Not even say there was an issue but led to believe everything was fine. It felt like us as a group was lied to as there is no disclosure policy saying that the loan had issues and this may not work out. That is not privacy issue at all. He didnt even indicate that. Sellers and Buyers beware as this was a very bad experience and noone should come to the end of the line to be able to close and then day before closing not even 24hr notice to say things are not going to work out or even disclose we have issues much before this time. This simple VA took 60 days and the loan officer had more than enought time or their underwritign to have an answer before this disaster of an outcome to waste a sellers time and money of making repairs of $3000 for VA Loan to come to a conclusion of not qualifying. Watch out as this team and loan individuals will be a red flag for my next seller or if a buyer suggest using this group at all. Im an MLO and Realtor and Appraise, so I have experience on all fronts of the transaction and this was a disaster of non transparency and leading with false information.

    Triad Financial Services

    Triad Financial Services

    (54 reviews)

    Southside

    Filled out the paperwork, told the rep I have bad credit. All the lenders and not one would finance…read moremy wife and I. Both have income, with a current mobile home we are going to sell, along with income tax around the corner. Its fine, at least they took a brief look before denying us. All in all - they are fair.

    If I could give Triad Financial Services zero stars, I would…read more Buying a home--whether it's a multi-million-dollar estate or a mobile home--should be one of the most exciting moments in someone's life. Unfortunately, Triad Financial Services has done everything possible to turn that experience into a nightmare. From the realtor to the title company to the buyer, they make everyone feel like they don't matter. Their customer service is among the worst I've ever experienced. Deadlines are routinely missed, communication is almost nonexistent, and every day brings a new promise that isn't kept. In our current transaction, they're already more than a week and a half behind schedule, with excuse after excuse. Getting a return phone call is nearly impossible, and no one seems to take ownership or urgency when it comes to helping customers. The overall impression is that customers are treated like they're second- or third-class citizens. If you have another option for financing a mobile home, take it. If Triad is your only option, understand what you're getting into before you commit. This company has serious issues with communication, accountability, and customer service. In my opinion, it would take a complete overhaul of management and operations to restore confidence. I would not recommend Triad Financial Services based on my experience.

    Triad Financial Services - mortgagelenders - Updated July 2026

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