Luke was extremely professional, thorough and knowledgeable…read more He was patient and calm as he answered all of my questions. Thanks to Luke my experience in switching auto insurance from a different company to State Farm was very smooth.

Hard pass.i waited almost 2 months to receive my homeowners refund which they mailed to my address…read moreof which the property had been sold. Also when I signed up for an auto policy i waited almost 2 months to receive my insurance card that I like to keep in my vehicle. I called repeatedly and explained that I wanted a physical card for my wallet. All I got was the run around. Unlike a good neighbor, State Farm was not there. Poor service to say the least. Next!

Customer appreciation customer satisfaction and customer service. I've had the same policy since…read more1986 at State Farm. Joe McGhee has been the agent on this policy since 1996. I have been using an ach to pay for at least twenty years. There was an incident with the bank that required me to change my card number. I called joe McGhees office and explained the situation. The representative on the phone said there was nothing she could do until the bank reported inability to complete draft. Now they (joe McGhee) is trying to charge me $15.00 return check fee.. first of all I didn't write secondly I called and tried to fix it in advance and they blew me off. I'm gonna another agent that will hopefully appreciate a long standing customer and offer quality costumer service.

Great service and helpful explanation of the insurance process and coverage. They are very timely…read morewith following up and answering questions.

Very pleased.They explain every thing.did not have to wait when I went into their office.They had…read moreall the paper work ready.And insurance was the price they quoted me!Got the best coverage for cheapest price.And I searched everyone.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I am a retired Navy Veteran with 22 years of service. I have been an Allstate agent for 14 years and I enjoy working with local families and assisting them with their insurance needs.

Great company. I reached out via the Yelp instant quote yesterday and received a text from their…read moreagent Scott. Texting was my preferred method of contact and they actually did! YAY! Anyways, he scheduled an over the phone meeting to obtain my personal information and to see what rates they could give for Car Insurance. Roughly two hours later, I had a quote. Although they weren't able to match my current renewal rate. I was very happy with the great customer service and instant feedback. I would highly reccomend people giving them a try. Thank you again Scott!

Good customer service. Very honest and straightforward. I didn't end up buying insurance through…read morethem because the quote was too high but they were honest and mentioned that I should be able to shop around for better quotes, progressive was coming up too high through their services.

I got insurance at dealer and sales guy referred them They got me insurance by any means…read morenecessary with Oeab Harbour by Pearl Holding group which is an F Rated company. They don't answer your phone calls, process claims in a timely manner, it's been a month and BBB says they have a month to process claims which the company has failed its customers ME!!! They are a disgusting company and Chris Liegh insurance by Bob Brooks should be held accountable also for knowing putting someone in a bad insurance just so their salesfriends can make a profit. Do not get referred through them because they don't care when it's time to get your claim they say the just sell it ...

Kristen hired me, complained about paying me what I was being paid, then fired me 2 days later over…read morethe phone while giggling. Not only did she make weird, false, claims about me contacting their customers (I was there 2 days. How would I know her customers?) and refused to pay me. I had to go through the Labor Board in order to get my paycheck. Unprofessional, rude, nasty employees and Kristen is a disgrace to her insurance license(s). Would never recommend them to anyone unless you liked being talked down to and lied to.

I have had nothing but great experiences with Ricci Insurance Group in the six years I've been a…read moreclient. Most recently, Ashley Napolitano proactively worked to find us a lower premium on our homeowners insurance before we could even think to ask. Kudos to Ashley and the whole team at Ricci Insurance Group!

I've used Ricci insurance now for over 6 years. Started as auto, then in 2021 I became a real…read moreestate investor and brought them that business. They have moved beyond just great insurance team, to crucial part of my strategy and network. I couldn't give a higher recommendation for a team that: - knows their role as experts - is extremely responsive - really really cares about the relationship