Bait and switch, RUDE, and no communication from the owner to address their error…read moreI dropped off two bags of wash and fold laundry; specifically sheets, towels, a blanket and comforters, after being drawn to the business because they offered a 20% off coupon on comforter laundering. When I received my laundry back, half of it was laundered and half of it was dry cleaned. To be more specific, one pillowcase, one sheet and one comforter was dry cleaned. The other pillowcase, the other sheet, and the other comforters were laundered. When I inquired about the $284 charge, which should have been $42, the lady at the desk, was very rude and hung up on me. When I called back, she accused me of hanging up on her. I asked to speak to the owner. She said the owner would not talk to us because she was busy and on the phone, but had offered a $35 credit towards future cleaning. "No thank you," I said, "I'd like to speak with the owner." She then proceeded to yell at me again. When I attempted to ask to speak to the owner again, she belligerently told me to stop interrupting and that she would hang up on me again if I continued. I have left several messages and have not received a phone call back from the owner. I would not recommend this place, my experience was horrible and I paid additional $238 for one dry cleaned pillowcase (it's mate was laundered as I ordered), one dry cleaned sheet (whose mate was laundered as ordered), and a dry cleaned comforter, which I did not order. To make matters worse my wife is allergic to perc (the dry cleaning ingredient) so we now have to take them elsewhere to be laundered so we can use them. I am not a person who leaves bad reviews. However, I have used wash and fold and dry cleaning services for over 30 years. (Not my first rodeo.) The level of overcharge compounded by rudeness is why I am writing this review. Stay away.

AWESOME alterations!! I live across the lake and made the trip to Cornelius because Penisula Club…read moreCleaners was highly recommended. My mother-of-the-bride dress was too tight (even though I am 5'5" and weigh 118 pounds). Vinka worked a small miracle in finding enough material on both sides to let it out two inches. She also removed a stay and now I can breathe easier - and the dress feels and looks beautiful! Vinka is a talented seamstress. If you need someone who is top in her field, seek out Vinka! Everyone was polite, professional, and enjoyable to work with.

If you need your items in a timely manor this is not the place for you, I would suggest looking…read moreelsewhere! After multiple appointments and several promises to have the dress ready for pick up it still was not complete upon my arrival. Instead of admitting they made a mistake they wanted to argue about not having the job done by the promised date.

Shortened my slacks at a very reasonable rate, and quick service. Highly recommend…read more I will likely use this business for dry cleaning also.

Went to the location in Huntersville that is indicated on their website and they are no longer…read morethere. They need to update their website and either indicate their new physical location or show that they are no longer in business.

Want to say Pine Cleaners wash and fold service was much appreciated during storm restoration after…read morehurricane Florence came through our area. He was able to pickup the utilities crews cloths and deliver them clean and folded the following day. Thanks again.

Finally found a shoe repair store that do quality work!!! They also polished my Lizard Cowboy Boots…read moreand made them look brand

Great service and quality work! Asked for quick service and was able to get them the same day. My…read moreboots look like new.

Brought in 5 shirts for dry cleaning on Saturday…read more The owner noted shirts would be ready by Monday. Just found out about a meeting for early morning five minutes ago today. Called Rosedale Cleaners to find out if I can get shirts in time for meeting. The staff was so helpful and I am on my way to get one of those shirts for the meeting. Great customer service. They make every effort to help out with the needs of their customers. Usually, go to their sister store out in Huntersville. Check them out in you are in that area.

I dropped off a wedding dress for my wife to get cleaned several months ago, and came back a couple…read moreweeks later to find that it had shrunk significantly and the texture of the silk was dry and wrinkled, almost like it had been starched. Both my wife and I spoke to the owner and his wife several times, and found out that when they couldn't find care instructions or the material it was made of, they didn't contact us to ask but instead made an assumption which lead to improper cleaning. I'm disappointed that a dress is ruined, but even more disappointed by their service after they admittedly made a mistake. They offered us less than 10% of the value of the dress after a significant amount of negotiating, and then when my wife went in to talk to the manager, they wouldn't even honor terms that were previously offered and instead gave us even less than was promised.

Great service been using for years not expensive owners are great never have had an issue with…read morethem. I highly recommend their service. From purses to clothing give them a try.