One week ago Thursday Dec. 21st) Dewey came to look at our dishwasher that had stopped…read moreworking. He indicated that he would need to have the part ordered and that Brooke from the office would call me with the price. He told me my dishwasher would be fixed by the end of this week (today is Thursday Dec 28th). I called yesterday and spoke to Brooke, and she indicated Dewey had not ordered the part. I thought 24 hours later I would have heard something back in regards to this....but I haven't. Very poor customer service North Chattanooga...not Signal Man.

I used this company in July. The tech came in . Didn't even know what he was here for. I had…read moregiven the model, serial number etc to the clerk on the phone. My freezer was frozen. He opened my refrigerator door and told me it wasn't getting air. I told him I know. I opened my freezer on my Side by side and he was dumb- founded. He was here about 10 minutes. He had to get to his Dr's appointment. It cost me 140.00 dollars for no service

Very helpful information just by talking on the phone. Appreciated him sharing his knowledge on the…read morebest appliance to shop for.

Of course, we hope to never have another appliance breakdown, but if we do, we will call Mario. On…read moretime, zeroed in on the problem, showed me what he was doing, explained why he was doing it, and then gave me suggestions to possibly avoid the same issue again. Great job!

The back glass on my previous watch was damaged during a whitewater rafting excursion and I wanted…read moreto quickly replace it before my additional outdoor events to ensure I captured those activities. I initially tried two T-Mobile stores with no luck on the model. Decided to visit Best Buy only to find out tmobile isn't one of their carriers so I purchased the new watch online and selected in store pick up option. There was a little confusion amongst staff initially but overall the process wasn't too bad.

I love this store. I've been here twice in the past month and bought a TV, laptop (with/for my…read moreDad), and a new surge protector to make sure new WFH equipment was protected. The staff is patient and very helpful, even with the most mundane questions, and very knowledgeable. Their prices are excellent, especially when they have sales. This is definitely my go-to electronics and gadget store.

After misdiagnosis of dw oroblem, no priority was given. Reception staff uncaring and did not…read morefollow through

So, apparently the issue with the HVAC servicing was a complete misunderstanding between the…read moremanagement and myself. I would like to thank the management of Signature Appliance for reaching out to rectify this situation. Calmer heads did prevail and I applaud the men and women of your company. Thank you all and God Bless.

Contacted Vac-Central for replacement parts for my existing system. Mr. Goggans was extremely…read morehelpful and had all three items I was needing. super nice and knowledgeable regarding the systems. Highly recommend!

Awesome service. Stuart took his time and made sure all Vac system was 100% before leaving. He's…read moreour go to Vac guy from now on.

I had a great experience with Woodlee. They responded quickly, showed up when they said they would,…read moreand diagnosed the problem within minutes. The technician explained everything clearly and gave me a very fair price before starting the repair. It's refreshing to find a company that's honest, professional, and doesn't try to upsell unnecessary work. I'll definitely use them again.

Repairman very polite knowledgeable Always feel ripped-off…read moresince lengthy explanation why there were 2 charges Service call fee was $$$

If you read the previous reviews of the "fine" customer service they continue to live upto their…read morereputation. However, if you're on an initial fact finding trip to put eyes on a particular product or style then this is the place to go. No one will bother you as you walk and look at all the product, the all female staff will busy chatting it up at their sit down island area.

First of horrible customer service. I have purchased tens of thousands of dollars of appliances…read morefrom them. Anytime you need any sort of service after the fact, like if you're $17k refrigerator and $5k ice maker both go out less than year after purchasing they completely go silent. Todd Brumley especially. Horrible follow up and when it comes down to it when you actually need him to back up his word he's nowhere to be found. The snobbery of appliance sales people baffles me. You sell elevated toilets, get over yourself.