The most expensive tire patch I've ever had. For some reason I was ignored at the front desk when I…read moredropped off my girlfriends tire to be patched. When I was noticed, Jeff seemed short with me, which I found kind of odd. My girlfriend came in today to pick up the tire, and she thought he was rude to her as well. I am very disappointed that she felt that way leaving the shop, and I will certainly steer others to a more friendly spot in Ames :).

I've been taking my car to these guys for close to 20 years - and I'm one of those women who really…read moredon't know much about cars and used to worry about being "taken in" about my car's needs. I'll tell you that the guys at En-tire Car are incredibly honest, professional, knowledgeable. They've always worked well with me about getting my car in as needed, they are fair about the bill; trustworthy and competent in the work they have done on my car. I would recommend them to anyone in looking for a car place you can trust.

I have a sense of empathy when reviewing service establishments such as auto repair shops. I don't…read morebelieve anyone makes appointments at these places with sense of joy or enthusiasm. (If you do, you're a rare bird, and an odd one. Cherish that) I had requested quotes from six area automotive businesses before settling on Burgduff's because it had the best replacement pricing of all of them for a full tire replacement. The man on the phone quoted me both a price for the most economical tires and another brand that may have longer road warranty. They also let me know that, if I wanted to move forward with an additional service I needed, they wouldn't charge me extra labor. (AWESOME). When I brought my van in the next day, the shop looked it over, and informed that I had requested the wrong tire size. This was completely not at the fault of the business; this was all me. That being said, the shop told me not to worry. They would get a same-day order in and still have my vehicle to me that day as promised. (Again - it was 100% my fault this happened, but THEY took the initiative to fix the issue...kudos!) The replacement tires were in by 1:00pm and he got them on and done by 2:00pm. The tires ended up costing more because I needed a larger size but the shop did reassure me that - if I was quoting everyone at the size I emailed - they all were probably going to be higher. He gave me the best price possible (which was still quite fair) and made sure they were of the same quality as the ones I was quoted. Excellent customer service. I HIGHLY recommend this business for your tire replacements. I had used them in the past to get a cheap used tire for a car, but this was my first time get a full set of brand new tires. The service was fantastic. The shop keeper was honest and confident in his work. He also was willing to rush a quick turnaround for a mistake I had made; which is above and beyond in my opinion! The only reason this place is given 4-stars is because the shop itself is kind of a mess and hard to maneuver both inside and out. Additionally, they don't have all the tires available 'in-shop' but - as we can tell - they try to move quickly when a customer needs a size they do not carry.

I was driving home from Des Moines and my tire pressure light came on, on my dashboard. When I…read moretried to inflate my tire, there was a problem with the stem. The tire wasn't taking air. I literally googled the closest tire place and drove straight there, hoping that we'd make it before I lost all tire pressure. I was in tears, somewhere I have no clue about where to go for tire help and no idea what I even needed, aside from needing to get home, plus I had my five year old with me. Unpleasant all around and this random tire place looked terrifying. But I was wrong. Cody, the owner was kind and reassuring. My tire ended up having a bulge and needed to be replaced. He ended up finding me a used tire, snuck me in during a very busy day for him and I was back on the road in an hour for about $60. Did not get murdered. Seriously, I couldn't be more thankful and impressed.

Was in Ames for a few days from out of state. They had exactly the brand and size of tire we needed…read moreon our pickup. They got us in right away, Tim in the office explained everything and managed the other customers the same way. Their mechanic even came out and spoke with one gentleman who had questions. Will definitely return here for other services when we are back in Ames, which is fairly often. I highly recommend Big O Tires in Ames. I've used them in other places and always been pleased with this company. They do way more than just tires, such as oil changes, brake lamps, etc.

Scheduled a 7:30 am appt for brakes and rotors and said I'd wait, issue is the tech doesn't get…read morethere until after 9am. The guy was rude and told me the website would let 50 people schedule the same appointment time, doesn't mean they have a tech or the materials. I asked for an estimate on cost, still considering leaving my car there, he said for the brakes and rotors I could expect $900-1200! Trickles is half that. I will never go there again and will not recommend them to anyone.

My car door needed a latch replacement, that was done successfully. However my $300 car speaker is…read morebusted in the door that was serviced. Me and my dad replaced all speakers in the vehicle after I purchased it, I've had them for years and they worked just fine. The speakers are built to support heavy base and high decibels, my speaker would not sound how it does today if I did not take my vehicle to campus garage. Furthermore, a couple years ago I took my vehicle to campus garage because it was leaking oil. They told me my radiator was busted and needed replacing immediately, not true. Antifreeze is green oil is not green. (The misdiagnosis was confirmed incorrect by the dealership). I should've known to not to take my vehicle there again no matter how much time has passed. But, when you're desperate it calls for desperate measures. I do not recommended campus garage.

Eric was quick to help and it's clear that he cares way more about helping people with their…read morespecific car issues than money!!

5 stars is not enough!!! We were driving from NYC to Vegas, stopping along the way. When the floor…read morein the drivers side started to puddle water, we were very worried. Our route was planned and we were hours away from a Kia dealership. After calling a dozen mechanics, they said to come in and put our mind at ease. The unclogged the a/c drain within minutes and sent us on our way. They saved our trip and did so with a smile. Thank you John and the rest of the Car-X team!!

Car x people are angels. I went in not knowing what the heck was wrong with my car and it turns out…read moreit simply needed an oil change. The car x people were so nice about it! I got in and out quickly and they were extremely informative. they even physically showed me under my car what was up with my oil stuff. And good prices too. Didn't feel like I was getting jipped.

Summary at the end…read more Went to Ron's to drop my truck off for an alignment and to take the strut spacers off. Ron's told my husband they would have to charge for an inspection (don't remember getting a price), the alignment was going to be about $100, and we didn't get a price on taking the strut spacers off. We get a call later in the day saying the alignment is done and it's as aligned as it's going to get and it's going to be $170 for the alignment and that they didn't take the spacers off because it was going to be $1000 to remove the spacers. To better assist customers, they should have called us before doing the alignment if they knew or even had a hunch they wouldn't be taking the spacers off. We were told they were going to charge us 170$ plus $140 for inspection. On top of that, we have to get a new alignment after getting our spacers off since you're supposed to take spacers off first. In hindsight, we should have read yelp reviews instead of Google reviews because there were reviews of people with similar experiences. So we took my truck to Trickles and they quoted us about 600 for the strut spacers and the new alignment. We went back to Ron's and told them our situation hoping they would be understanding and they said they'll only charge us for the inspection so they charged us $147. We were also informed at the checkout process that they weren't familiar with spacers/lift kits on ford trucks, which is fine, but I just wish we would have known that before dropping our keys off with them. I'm just very disappointed in the lack of communication because we didn't need the work they did if they weren't going to take the strut spacers off. I wish we were told before they proceeded with the repairs. Summary: They should have called us after the inspection and told us the combined cost of the strut spacer removal AND the alignment. Instead they did just the alignment even though we'll have to get another one after strut spacers are removed. I give it three stars because I appreciate not having to pay for the alignment but I did not have a good time, definitely didn't want to pay $147 just to have to take my truck somewhere else. The alignment and inspection is reasonably priced if you're not getting it for no reason.

My car broke down while I was traveling through Ames on 35 on a Sunday. Ron's not only was able to…read morework on the car first Monday morning but gave me a fair price especially considering the quick appointment and work done. I highly recommend Ron's!

Midas is our go to service center for my husband's Chevy Cruze. We had an original battery that was…read morestarting to balk, needed an oil change and he had had a problem with a slow leak in one tire that was driving him crazy. One visit and all fixed well and for a reasonable price.

absolutely screwed my car over and had metal in my engine after week after it came out of the shop…read moreafter having my car for over a month. supervisor Brayden did absolutely nothing to help my problem and will be lawyering up. charged me over 3,000 to have NOTHING fixed. now they charge me 2,000 on my credit card when im at 900 left to pay off. no other company in my life has screwed me over that bad terrible service and they have no idea what their doing. was recommended by the towing company and will tell everyone to avoid this place