Since being taken over by Texan Insurance, customer service and competitiveness have really taken a…read morenosedive. I was a customer for years, but they were never able to even come close to the auto rate offered by Progressive, but then when an Allstate bundle beat what I was paying for auto at Progressive and homeowners through Suzanne Brown / Texan, that made me decide to leave both of them. My exit was handled very badly, my cancellation document, which I signed and have a copy of, was never sent to the insurer, so weeks later I had to call the insurer directly and get that taken care of myself. But this wasn't the only time, many times in the past I could never get my agent to call me back. I guess she was off chasing big commercial real estate deals, and we private homeowners are too small to care about? Well, the relationship is over now, and I'm glad to have EVERYTHING at one place, where I can look at it one one phone app.

I have been calling 281-558-2210 for a week and no answer! I had a Texan rep that was reliable…read more This is ridiculous!

I've been with Allstate for several years but my recent experience with them related to a new car…read morepurchase is why I will stay. There was a quote error made when I initially called to verify how much the insurance would be on a new car purchase. Once I purchased the car the information came back different. In speaking with Raoul Dickerson he was able to figure out the issue and get the matter resolved with no negative impact to me. In addition he followed up with me as promised to ensure my satisfaction. I would recommend this agency for your insurance needs.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I have been representing Allstate Insurance since 1983. I became an Allstate agent to have a greater impact in the lives of others in my community. I take pride in being accountable to my staff and the customers. After doing this for so many years, I've learned how to serve and build relationships with customers in order to give them the best, personalized customer service. At my agency, we are customer needs-driven. We will do what is takes to help you find the right insurance to fit your budget and meets your needs. My staff also speaks Spanish fluently. Our office is located at 7925 Katy Freeway in suite L. You can find us one block east of Chimney Rock Road. We would love to answer any questions you may have about your insurance needs!

I would definitely recommend this business. They were very attentive to my needs, provided various…read moreoptions and suggestions to help us meet our financial goals. Ashley Turner the representative that assited us was very knowledgeable and professional. we are very pleased Derrick

From the owner: My mission is simple: helping families protect their future, build wealth, and create lasting peace…read moreof mind.

Awful. The other reviews must be his family…read more Gave him info for quotes over a week ago. He's ghosted us. Starting to worry he's stealing personal info. Why would a legit ghost prospects? Responding to company comment. They did not provide a quote before today. The first I heard back from the owner was this afternoon after I posted the Yelp review. I gave him my email again (after sending via text on February 7th) and today got a quote. I checked my inbox and junk folder and this is the first quote email from them. He claims he didn't get a voicemail from me which he absolutely did. He's saying today that he doesn't respond to texts after texting me starting in early February? Come on

Ryan Steinberg has been our insurance agent for a few years. He is very easy to reach and extremely…read moreknowledgeable. Ryan always reminds us when our car or home insurance payments are due. He has also saved us a lot of money by always price shopping with various insurance companies! We are so happy to give him our business and hope that after reading this, you will contact him too!!

I highly recommend Insurance Society ! Bianca was profesional, knowledgeable and very helpful with…read moremy auto, Home and flood insurance .She had many different carriers To choose from.She seems to know what she is doing and that made the process go smoothly. They also gave me a decent quote compared to what I had previously! Call her for a quote today @ 832-359-2548 Roxanne Rodriguez

Bianca was super helpful and communicative when she quoted me for home and auto insurance! She made…read morethe process super easy, took the time to answer all of my questions and was able to save me money on both policies. I highly recommend Bianca for your insurance needs!

They were great at explaining all the coverages my parents were getting on their home and the best…read morepart is that they answered all the questions we had in Spanish What a great place full of knowledgeable people, highly recommend.

Phoenix Insurance Financial Solutions lives up to the name…read more I got an insurance advisor to go over my policies recommend the right coverage and was able to save money! Their customer service is great, I love getting the thank you and birthday cards. Very nice office in the Galleria Financial Center... Highly recommended!

I was recently a victim of vandalism and suffered significant damage to my car. Luckily my son was…read moreable to record the incident as it occurred so I figured there was plenty of evidence and this should be straight forward. To my dismay I was told that some of the damage wouldn't be covered in the claim due to "evidence" from flock cameras. A couple of representatives tried to convince me the damage was pre-existing. Eric Fleming was particularly unhelpful as he couldn't explain where and when the flock cameras captured the "pre-existing" damage. When I asked if I could get info in regards to Progressive's use of flock cameras he was once again very unhelpful. As a victim of vandalism it's incredibly frustrating when you can't depend on your insurance company. Just keep in mind the folks at Progressive can simply point to these flock cameras as a reason to deny your claim. Be careful.

Horrible service and the adjuster Christopher is a complete ass. Even caliber collision agreed…read moreafter he said that progressive customers always lie. Called Nathan, his boss and got nothing to resolve the issue. Then he gave his boss's contact and he refused to respond. Don't use this awful insurance.

I just recently switched over my policy from Amica to All state. My deciding factor was having my…read moreown policy under my name as well as a new vehicle and rate. Frank made sure I was informed by answering all of my questions, he sent over a personalized proposal that I could view and make a decision without feeling pressured. Everything we spoke about was confirmed in the proposal - we did everything remotely and I received all my information via web email. I never once had to go into the office, which was convenient for me due to my schedule. I enjoyed my experience and interaction with Frank so much that I referred two of my friends who also had a great experience. It's nice to be able to have an interaction with one person who can answer all of your questions versus calling an 800 number. Thanks for a great and easy experience!

I've been an Allstate customer with the Sloan Insurance Agency for 8 years now and have always been…read morehappy with the level of customer service that Warren Sloan provides. Also, my claims have always been handled quickly through the claim center and I've always felt that I've been treated fairly. I recently filed a claim for hail damage on my roof. An adjuster came out quickly and wrote me a check for my deposit that very same day!

We have worked with Pete Trammell for more than 10 years- always professional - always…read moreefficient-always available Never a problem -best agent we have ever worked with Gloria Sanders G S F Plastics Corp

From the owner: At Trammell Insurance & Benefits, our priority is helping our customers find the best coverage in…read moreorder to protect what matters most in life. As an independent agency, we work with a wide variety of top carriers to help you find the best coverage to suit your exact situation. We specialize in group health insurance, group benefits, and life insurance.