I truly hate leave negative reviews, but after living in a Tricon Residential community and spending months attempting to resolve issues through the proper channels, I feel compelled to share my experience. The most significant issue has been an ongoing HVAC/heating failure that originally began in February 2026. Despite multiple maintenance requests, countless phone calls, technician visits, involvement from Tricon maintenance personnel, and even a third-party HVAC contractor, the problem continued. What was most frustrating was not just the repair itself, but the complete lack of communication, accountability, and urgency surrounding a basic habitability issue. Throughout this process, I communicated directly with Regional Manager William Yanez Manecke who later just cc'd some other people in management, the leasing office team, Tricon customer service, centralized maintenance, onsite maintenance personnel, and outside contractors. Despite repeatedly explaining that I had already contacted maintenance, escalated the issue, and took time off work (8 days to be exact) to accommodate multiple repair attempts, I continued receiving the same response: call maintenance again, follow up again, and continue waiting. Eventually, after months of failed repair attempts and lack of meaningful updates, I was forced to file a complaint with the City of Menifee Code Enforcement Division. The City reviewed my complaint and immediately opened Code Enforcement Case CE-26-0539. Unfortunately, the HVAC issue is only part of the problem which has still be fixed or address. The overall condition of the community has steadily declined. Trash cans are routinely left out throughout the neighborhood for extended periods, creating a cluttered and neglected appearance. Common areas frequently appear overlooked, and there seems to be little enforcement of community standards that residents are expected to follow. In which William continues to provide excuses, what's sad is no other community has this issue. I literally gave him the plan to have them removed at owners expense and he did what he normally does, not reply.... The dog park, which is advertised as a community amenity, is often littered with dog waste and appears to go extended periods without proper cleaning or maintenance. Residents paying premium rental rates should not have to navigate dog waste, overflowing trash cans, and poorly maintained common areas. Also the pool, they'll tell you is heated, but it is not and not to mention their gym, the overhead speakers don't work, I told them via email in February that the treadmills were breaking down and STILL not fixed. What disappoints me most was the lack of ownership and accountability. Problems are "acknowledged", but meaningful action often appears delayed or passed between departments. Residents should not have to act as project managers to coordinate communication between leasing staff, regional management, customer service, maintenance teams, and contractors just to resolve basic issues. For the amount of rent being charged, I expected significantly better communication, responsiveness, and pride in the community. Instead, I experienced poor communication, delayed maintenance resolution, declining community standards, and a complete lack of urgency regarding issues that directly affect residents. I sincerely hope Tricon Residential leadership takes a serious look at its customer service, maintenance escalation process, community upkeep, and management accountability. There is a substantial gap between the image being marketed and the experience I have personally received. read more

RENTER BEWARE!!!!If I could give this place 0 stars, I absolutely would. I was the first tenant to move into this complex, and I truly wish I had known that this is not a traditional rental community. From the beginning, there were issues. We were originally scheduled to move in at the start of December 2023, but were notified last minute that construction delays pushed our move-in back two weeks. We had already given notice to our previous landlord, so we had to scramble to extend our stay. We tried to be understanding since we had a newborn and didn't want added stress. At move-in, the property manager pointed out areas that needed touch-ups that we could expect corrected in our initial weeks but those fixes were never completed. About three months in, we started hearing noises in the walls. By month four, it became frequent enough that we contacted maintenance. We were told this was "normal" for a new build and that pest control was our responsibility. After escalating, their team came out--but instead of resolving the issue, they sealed the entry points and trapped a rodent in the wall. We were then stuck living with the smell of a dead animal for a week, with no response or help from management. Unfortunately, this wasn't a one-time issue. When the weather got colder, the rodents returned. Multiple neighbors reported the same problem, so this is clearly a property-wide issue. Other problems continued: * Routine maintenance issues (lights, vents, etc.) were consistently labeled as "tenant responsibility" * Amenities were delayed far beyond promised timelines * Construction would begin working before the Menifee noise ordinance (we expected noise but not at 6 am) * The front gate frequently malfunctioned in the initial months, sometimes preventing entry/exit * It took months to receive a second garage remote and it was only prioritized after they flagged something for us to complete * Solar panel activation was also delayed * The maintenance line was basically nonexistent because Tricon didn't have it live yet We gave management the benefit of the doubt since they were operating without a proper office and handling a new development--but the pattern of poor service never improved. About five months after moving in, we were contacted about an unpaid move-in fee that had never been included in our original balance. While the amount was small, it was frustrating to be held accountable for their oversight months later but again we ended up giving them grace. Later, our key fobs suddenly stopped working without notice due to a system update that affected a "few" tenants but we were not informed. It took nearly a month to receive replacements, during which we couldn't access amenities we were paying for. You might wonder why we stayed so long. Honestly, we assumed many of these issues were out of the front office's control, and with a young child, we didn't want to deal with moving again. However, in our final year, we discovered a persistent pink substance in our shower that kept returning despite constant cleaning. It was eventually identified as mold. Maintenance initially claimed it was our responsibility, but their own technician admitted it was caused by improper sealing during construction. After escalating to corporate, they finally approved repairs--but only after significant back-and-forth. At move-out, we encountered yet another issue. While 30-day notice is standard, this property requires 60 days. We submitted notice 40 days in advance and requested leniency due to our ongoing issues, but never received a response in the 40 days prior to moving. After moving out, we followed up repeatedly and were ultimately told--again--that everything was our responsibility and we're not extended the same grace we often gave them. Final advice:If you choose to move here, document everything. Follow up constantly. Take photos at move-in. Don't expect flexibility or proactive support. If you're considering signing a lease--my honest recommendation is to look elsewhere. Based on our experience, if they didn't prioritize their first tenants, it's unlikely things have improved. read more

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Walked in, no warm welcome or proper greeting. The young African American lady seemed way too busy to help us. Said she had a booking tour and was really dismissive, she could asked for our names , email , maybe book a tour? Simple did not care , this generation really lacks humanity. No follow up , no service ! She told us to scan a QR code for a self guided tour lol to which we found useless! I am looking to sell my property and rent while i try to time the market once again, I was interested in this community due to its amenities, but let me tell you I will never be back or inquire. GOD PROTECTS and works in mysterious ways, we drove around the community just to see a ton of ghetto looking people and old oily spilled cars. RUN !! read more

Tricon rental homes, residents beware. This company does not abide by normal wear and tear laws. You will charged outrageously at move out. You will be charged for brand new carpet throughout. New paint job throughout, cleaning fees and many misc fees. My total move out bill was over 3,000. Also be aware a 60 day notice has to be given after lease ends. read more

I would avoid Tricon Menifee at all cost. From the outside it appears beautiful. The staff does a good job, maintenance guys are nice. It is a new propert and already has roach issues. The communication from corporate to the onsite gets lost and is lacking. And while there are a lot of nice people living here there are also enough low quality neighbors that make it hell. You can't use the pool most days in the afternoon or evening due to it turning into a low class party atmosphere. See disgusting pictures of used pad on BBQ grill as proof. 0 out of 5. Way overpriced for what you would think would be a nice community. read more

Tricon Menifee - Pad where you would think food would be prepped - Real Estate Services Near Me - Menifee, California

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Very upset and disappointed with our move in. We hired movers because I was unfortunately recalled for work and couldn't be there to help. Only to find that our "brand new never lived in home" was absolutely disgusting. From the carpets, to the hard floors into the cabinet space. Even the sign was must taken out of the dirt and thrown in the garage with mud for us to deal with. Completely unacceptable. The company offered us a measles $75 to help with cleaning costs. That's a joke. We complained further and were offered 2 days of credit for rent and a cleaning service on Sunday. Mind you we got the keys on Friday. The damages are already done the first impression is already made and the standard in which they upkeep is already made. That is their reputation from here on to me my family and those who helped us move. We had to delay certain things from getting moved by the movers because everything was filthy. Great wasted money on that and now moving in two days later so we had to crash at a family member's house because our stuff is packed up in a home and now a cleaning service has to clean around that and it surely won't be as easy for the cleaners for one to clean around everything but the job won't get done as it should've been in the first place. 17 month lease and already in a state where maybe this place wasn't for us if this is the attention to detail they uphold.i read more

My wife and I toured this place and decided to go with it given the amount of space for the price. We were denied, but with no reason as to why...just a vague email. We were approved a few days later for an objectively "nicer" place with no problem. I've reached out multiple times with no response, so the standard 'please reach out to us' response they're sure to provide under this review is a waste. How about you reach back out to us. At this point we have reason to believe the reason is discriminatory. Their team has not provided any information besides the number for Transunion (not a screening company). They are lazy. read more

let me just tell you from living here you know not only is it take forever to get anything fixed when it. It's half ass the work itself in the house sucks be careful. What plan you get. You might get one fridge don't open up all the and you won't even have access to all of your fridge and freezer. You can't even open up drawers without them hitting other appliances to begin with as well and not to mention, you know the smart home technology that they talk about isn't very smart. It's always not working and there's much better places to find for the amount of money that they are trying to charge you so don't be fooled by the one month free rent half off of security they can't charge you more than just one month rent is anyways for the security deposit so highly look somewhere else place read more