I want to say - I am really big on these reviews. I rely on them myself for service and so I want to share an update. When I wrote my initial review, I was 7 hours into dealing with my home that I just rented flooding from the inside. Sewage had backed up and was spewing all over my bathroom, into the hallway and guest room, and finally downstairs into another bedroom, bathroom, and kitchen area. I literally cried twice as I kept halling buckets of sewage out of the home that I was vacuuming up with my wet vac. This ordeal started between 8:00pm-9:00pm on Christmas Eve and continued until 5am the next morning- one hour after the County had come to verify that the lines were clogged inside the house and therefore no sewage could leave it. Because this started Christmas Eve and Christmas, there was no available to help. My wife who has MS and our four college aged kids were looking at me, like, "what do we do?" and I was at my wits end, covered in sweat and sewage. I had caught and removed someone else's waste with my bare hands, and even after the water stopped flowing and I was so tired, then came the cleaning. Hours upon hours of bleaching and scrubbing the brown and black off the walls, attempting to remove the stinch before it was too late. Friday, the day after Christmas, we began making calls, and by 6pm, the plumbers were scheduled to come out. They came, they cut the water back on, and it flooded again. In the end, it was determined that during renovations prior to our move in, before new toilets were installed and there was no more than a hole in the floor, contractors had used the sewage line like a trash can, throwing drywall paste and other construction items into the holes. This obstructed the path of the sewage flowing out into the city/county sewers and we had a massive backup. After 7 hours, the plumbers were done, and the plumbing was fixed, and over the next several days we met a variety of workers hired by Triconn to fix the problem. I will say, once they saw the issue, they flew into action in an effort to correct it and they haven't stopped since. This was truly a challenging time for my family and I, but in the end, Tricon did everything they could to make it right. read more

I toured and applied for a Tricon home that appeared to be in the final stages of minor construction. My application was approved, and shortly afterward I was informed that the property had been removed from the market entirely with no estimated completion timeline. While I understand that construction timelines can change, the lack of clarity before approval, and the fact that the home was taken off the market after my application was processed, created significant disruption to my relocation plans. When I asked about transferring to a comparable home at a similar price point, I was told the only options were to move to a significantly higher-priced property or cancel for a refund. No concessions or alternative solutions were offered despite the circumstances being outside of my control. To their credit, the application fees were refunded via card reversal approximately eight days later. Overall, the experience reflected poor inventory coordination and very limited flexibility in resolving an issue that originated on the company's side. I would recommend future applicants confirm move-in readiness and availability in writing BEFORE applying. read more

Maintenance came on time and got the job done. They were very nice and very clean with everything they got done. I definitely recommend.

This doesn't even scratch the surface, looking at the reviews I realized it isn't just an isolated issue with Tricon, this is how they conduct business. In a response to my previous post, Tricon said they sent a direct message, I have no messages beyond the one I saw today. I've spoken to Tish Weghorst, Cory Harris, and Natalie Portis. I'm awaiting their responses. read more

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Tricon ownes a home in our subdivision and they have not paid the annual dues which are late by almost 90 days and we are required to file a fifa when dues are 90 days late. I have called and sent emails to with no response. All their phones are answered by computer voice systems that say for HOA matters to send emal to hoa@triconresidential.com which I have done several times. read more

Their application practice is predatory. They force you to pay a hefty deposit after paying the 250.00 holding fee and then give you 10 days to start the lease, requiring the next months rent and extra fees. The property I applied for had a sketchy dishwasher, destroyed floors throughout the entire downstairs, and extremely dirty vents that pose a fire hazard and other safety concerns. How do we guarantee these things are taken care of after paying so much upfront? And why can't I chose my move in date based on my personal situation and needs? I would like my holding fee back. I wasted too much distressing time with this company and the poor reviews put extra icing on the cake. Will be reaching out to the BBB and legal counsel for housing rights, etc. read more

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Wanted to provide an update since my last review. I received a response from Tricon a couple days ago (private message on Yelp app). After providing them with some requested info, was told they would be sending this to the appropriate department for their review. However I am sadly surprised that the only responses that I receive are through an online review application, in this case Yelp, and not via email or phone call from my communications directly sent out to them weeks ago. But isn't it ironic that right on que, I am getting emails about the rent being due, statements, and payment deadlines. No delay there. It is not a good look or business practice at all to deal with a company that will only respond to you through consumer review websites or social media websites. You would think that if you reach out to them directly via emails or phone calls they would be prompt to not only address your concerns, but respond to you in a timely manner. And I say this because they have that same expectation when they want something from you the renter regarding any type of money that they are wanting you to pay them. In my current profession, if I responded to my customers in the same fashion this company has responded to me, I would be fired. read more

This place scammed me out of 250.00. They told me to sign my lease and pay deposit within 48 hours. I initially asked them if they take state vouchers and they said yes. Dealing with a voucher the lease goes to the state first. The state approves the lease not me. They sent paperwork on a Friday for me to sign when they knew the state was closed. On Monday they closed my application and would not forward it to the state. STAY AWAY FROM THEM AS I NOTICED THE HOUSES ARE CHEAPER AND THAT'S HOW THE REEL YOU IN. Yet still sending me emails to apply for the same home the closed my application on as of 9/4/2025 read more

I rented a Tricon home from August 2022 to September 2025 here in Columbia, South Carolina (29229). What I've found out is that Tricon Residential is no different than the many other property management companies out here: Poor, half-ass communication when property issues need resolution. Then the most notorious and egregious thing is them taking our security deposits with bogus charges. Throughout my time at that property, from 2022 to 2025, I made every effort to maintain the place within my abilities as if it were my own property that I was buying. There is an extensive history in which I alerted Tricon Residential whenever there were things that went awry. However, that meant absolutely nothing in its move-out assessment. What bothers me is that they arranged for somebody to come out for a pre-move out inspection. At that time, I was informed the property was in very good condition. The inspector pointed out a couple of minor issues -- replacing a couple of blinds and doing some additional yard work. My security deposit was $2400. I received $442 of it. Tricon residential claims that 11 items needed work, charging me nearly $2000 of that money. From this list, these are the areas that I'm disputing with much vehemence and with legal assistance for a recovery of $1450 of the deposit money that you've extorted from me: * Landscape mailbox in concrete with numbers (Replacing the post, $125): When is it the renter's responsibility to replace and repair a mailbox? That mailbox was probably the original one, which means that it's probably more than 30 years old. Interestingly, in 2024, I contacted Tricon about the property's fencing that collapsed because the wood had rotted. * Plumbing tub and stripping resurface ($650). If memory serves me correct, there was one tub where it was apparent that it had been painted over prior to my moving there in 2022. But how and why am I responsible for a bathtub being replaced while I was a renter of that property? The bathtubs and bathrooms were left cleaned, sanitized, and spotless. * Flooring repair ($453). I am aware of repair work that was done while I was at the property. One was repairing a plumbing leak in one of the bathrooms. I know there was possible water damage in the bathroom and possibly in the hallway just as there was possible water damage in the kitchen. (I brought the latter to Tricon's attention prior to my moving out of the property. Even so, I know there was no scuffing of floors while I was a resident of that property.) * Drywall popcorn ceiling patch, texture and paid repair ($150). Of all the charges, this is the most egregious because I contacted Tricon on two occasions about popcorn ceiling material falling. So Tricon charges me for two other contractor's poor workmanship? How crooked can you get! * Kitchen blinds. I replaced a kitchen blind at my own cost before moving out. This was something that was pointed out to me at the pre-move out inspection. * Bedroom blind (second bedroom). I replaced a blind at my own cost before moving out. I'm finding it highly unfortunate for me that I've been in this relationship with Tricon, and it's making me exceedingly nervous that I'll have another shocking, unfortunate experience upon moving out of the current residence that I'm renting through Tricon. I demand a review and return of the monies that I've pointed out to you -- $1450. You will be receiving communication from my legal representative on this matter. I have also reported this matter to the Better Business Bureau. Does this look like a place that I contributed or caused $2000 worth of repairs? read more

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Terrible service! It's been months trying to get answers, people will leave me on red and never respond. It passed me around to multiple people. Don't take my life to consideration or think that it's a serious matter. Would never recommend this company ever. read more

I've had a recurring septic issue since April, and now I haven't been able to do laundry for almost a week. Tricon refuses to respond to emails, calls, or voicemails. Previous tenants reported the same problem, and even the septic company told Tricon to replace the system--but they keep servicing it instead. My garage has flooded and destroyed personal property 3 times now. I've had to buy clothes for my kids and spend hours at a laundromat--while paying full rent for a home that's supposed to include useable laundry facilities. Unacceptable service and zero accountability. read more

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The absolute WORST. There was a water leak from the upstairs master bathroom down into the wall above the garage and it took them over a MONTH to fix it - and even then, they didn't check for mold or open the ceiling at all, even though there were obvious water marks. The shower door shattered in the middle of the night over a week ago, they still haven't sent anyone out to repair/replace it. I pay an additional $15 every month for air filters and they haven't come in over six months. It doesn't matter how many times I call or who I talk to, Tricon is literally the worst property management company I've ever had the displeasure of dealing with. Update: For the third time now, Tricon has claimed they couldn't take payment from my bank account and added another fee to the balances owed, despite there being more than enough money in my bank account to cover these charges. read more

they are horrible‼ customer service ridiculous and rude if i could find a bettwr house i wouldnt use them. i have not moved in yet so im sure soon as lease is up we will be gone. horrible horrible service the worst i ever experienced. they dont care and you can tell. i would not advise anyone to use there service. read more

Tried booking a self tour. was not able to navigate the booking system because my drivers license address and my credit card addresses were not matching. reached out to company via text, email and phone call. No resolution after an hour of trying to just book a viewing. Finally gave up trying and decided to take my business elsewhere. Decided to leave a review... lo and behold their terrible customer satisfaction reviews. Now I am skipping away while singing 'Unanswered prayers' IYKYK read more

When we moved in, the rent was about 2300. Here we are almost 3 years later and, almost 3000! $3000 for a drafty, poorly constructed home with uneven floors. That's not my issue. We agreed to that. My issue is the total lack of compassion. Nashville is expensive. We just got out from under a serious winter storm. My family was without power for days and could not stay here. We had to go to a hotel and that of course was very expensive too, plus meals. I called to ask for an extension on the rent as the first of the month was near. I was told they don't do extensions. At 6 days late, we were sent notice of eviction. So the late rent, plus a $600 legal fee charge and a letterhead charge. Tricon is unbelievable. read more

I thought things would improve once Tricon took over from Pathlight Property Management. At first, it really felt like it because issues I had been dealing with through Pathlight for a few years were finally being addressed. My opinion of that has changed now and I realize they don't care any more about their tenants than Pathlight did. I've been without a working refrigerator since last Wednesday. It's Thursday of the following week and I'm still without. All of my perishables have had to be thrown out and everyone knows groceries are not cheap - especially items like meats that you would normally freeze because you aren't planning to cook them right away. The good thing is that I didn't just go to the grocery store and stock up on much, but I'm estimating that between what I had in the freezer and then the milk, eggs, etc. that I had in the fridge, I threw out at least $300 worth of food in total. Could have been much worse. Because of the inconvenience of not having a way to refrigerate items, I didn't purchase new groceries because I had no way to preserve them. I'm a single mom who works very hard for every penny I earn, and I'm proud to say I do it without help, but I wasn't prepared for a situation like this. I've been forced to order out for most meals that I would normally prepare at home, so I'm spending money that I did not plan to spend. Yes, everyone has pantry items, but even something as simple as macaroni and cheese requires milk and butter. Other than tuna in a can, protein needs to be refrigerated, so there's that. Tricon has been horrible about communicating to me the status of my maintenance request. I've called and emailed multiple times, but with not a single acknowledgement of my emails, and no return phone calls until within the past couple of days. Remember - I reported the fridge last Thursday early morning, a maintenance tech came out Thursday and confirmed it was not repairable and that a new one needed to be ordered. I assumed I would at least get an update that the refrigerator was ordered. Nothing at all until I finally called the maintenance tech back on Monday and he informed me the new fridge was being delivered Wednesday. I should not have had to reach out to him... he's a vendor Tricon hired to look at the issue, but he was kind enough to take my call. Tricon should have communicated that to me. So, Thursday, the fridge shows up - it's been over a week now. They were not able to install it due to copper plumbing, so the old one is still connected - not working, and the new one is sitting in my garage. Supposedly, someone is coming out today to address the plumbing issue and install the new one, but I don't believe anything any longer until it happens. I contacted who I was informed to, Tommie Moten, who apparently handles concession requests and he informed me that Tricon would not help me with any costs of the food I lost, meals I've had to buy because of their faulty equipment, and there was nothing he was wiling to do to compensate me. His exact response was "Tricon did our part - it's not our fault that the refrigerator took so long to be delivered"... which still isn't installed. How can Tricon feel absolutely no moral or ethical responsibility to me as a very loyal and responsible tenant who has never been late or missed a rent payment? Rent is NOT cheap. I'm not asking for free rent - I'm asking for a little bit of a discount due to the extra costs I've had to incur due to the inconvenience. Once the new fridge is installed, I will need to replace all of the food items that were spoiled and I had to throw out. The longer I'm without a fridge, the more costly it is for me. Fortunately, I have Legal Shield (best investment ever because I have an on-call attorney), and I am confident that my attorney will not agree that Tricon bears no responsibility in this situation. 2/9/2026 update: in response to Tricon's reply to my review... Tricon, you said it all and proved the point for all of your low ratings. You confirmed that you feel 8 days with no refrigerator (no food) is completely acceptable. You responded to the maintenance request promptly but you failed to do anything at all about it for 8 days blaming the vendor from where you ordered the replacement. No concession for all of the food I had to throw out and no reimbursement for the meals I had to purchase out for the 8 days for my family, and no consideration for the money I had to spend to replace the groceries that were spoiled. Absolutely no accountability on your part. Thank you for replying and admitting to everyone reading this that you think 8 days is timely. read more

the worst experience ever!! do not waste your time applying!! it took 3 weeks for them to fix their system after i had already applied!! once i was able to get back in , they took someone else's application over mine! they had issues where tech tickets had to be submitted which was not my fault! my application should have been looked at first!!! they are trash and so is their online system!!! dont waste your time!! read more

Worst company to possibly work with. Run. I've reported them to the bbb, hired a real estate attorney and am still trying to resolve their inaccurate/fraudulent charges. read more

I have been a resident of a Tricon home for 7 years. In those 7 years, their communication has deteriorated along with their management of maintenance requests. It took me 3 months to get them to understand and complete the removal of mold in one of the bedrooms. My rent has consistently gone up $ 150-200 for each renewal period. They say they care about their tenants but they really don't. read more

Interesting response. Here's what actually happened: 1. You acknowledged my complaint, but only with a "sorry you feel that way." 2. You shifted the blame back on me by hiding behind lease terms. 3. You wrapped it in polite language to look helpful, while really just protecting yourselves. That isn't an apology, it's a defense. You're pinning this on me instead of addressing the bigger issue: how you treat tenants. It's textbook PR. I'll keep reinforcing the imbalance, because renters deserve better. You lost a great one. read more

Slum lord style repairs. We moved into this house in October. They never did a walkthrough with us. The toilet was broken, and overflowed (the flap would be held open by the float), and overflowed everywhere within a week of moving in. As a public insurance adjuster, I know all about water and mold abatement. What was done here was completely negligent, and the house has been left in a state of disrepair and negligent disregard for safety. They sent a mitigation contractor a week later, who agreed that the water had degraded into Category 3 water (this is grossly contaminated, and needs removed under containment). He said he would write to remove the damaged material, run dehumidifiers, and replace the water damaged vanity. He said Tricon probably would not approve it, because they do the bare minimum and "pretty it up" for the next resident. That has been our experience, except the repairs have not been pretty. They did reject his water mitigation, and instead sent a different handyman even later to replace the toilet and replace 2 sheets of drywall only. No proper water mitigation was done. Since then, we have been sick. To make matters worse, they had previously painted over black mold, that is now coming back through. The tub failed because they had removed the jets and installed flimsy fiberglass patches that did not hold. Water dumped all over the garage ceiling. The garage door has shorted out (a fire hazard). A lot of the windows don't open or stay open, which we requested repaired at move-in because this is another fire hazard. Our experience has been a disaster. We have demanded PROPER repairs to this otherwise nice home in Canton that we pay over $3000/month for. We have demanded two months of rent abatement because the property was delivered in non-serviceable condition and it has been one improperly repaired issue after another. We are experiencing respiratory symptoms daily because of the mildew/mold that was left behind due to negligent water damage repairs. We are considering a personal injury attorney, and will keep the public updated. read more

I rented for a year in Menifee. I put up with the inconvenience of being awaken every morning with the noise of the builders. i knew they was still building when I moved in so I expected that. my disappointment came on my move out. I left the house emasculate, I had it professionally cleaned, I really didn't hang many picture. I didn't mount a TV on the wall. the walls were cleaned and they still charged me $300 for paint, they were trying to charge for other things that were imperfections. it was a rip off. The house was left in move in condition. Up until that point I was ready to recommend it to my family and friends but I would not recommend this company. I dealt with a garage that would not open half the time without much complain. read more

In the beginning the lack of communication was very frustrating but after speaking with Corey he approached our concerns with professionalism and made sure the lines of communication were open and we got everything sorted out. read more

The lack of Customer Service is astonishing, hold times are a JOKE, and NO ONE has a clue what is going and seemingly CAN NOT HELP YOU... My advise? RUN AWAY....DON'T SIGN a lease! read more

Tricon Residential needs to work on their follow-up. In order rent our clubhouse, you must submit an HOA request to hoa@triconresidential.com. There's no way to speak with anyone. We have emailed that address four times over the course of two weeks and they have not replied. We also don't receive timely emails to discuss our move-out date. If you can avoid living under Tricon Residential, do so. read more

If I could give zero stars, I would. Renting from Tricon Residential has been nothing but headaches. Submitting maintenance requests? Good luck. The portal rarely works and when it does, no one follows up. You'll be waiting days (or longer) for basic repairs. I'm also being charged monthly for lawn care that has yet to happen. And forget about trying to reach someone for help--there's no direct contact, no accountability, just automated systems and unanswered emails. Once you sign that lease, it feels like they stop caring. Residents deserve better. I wouldn't recommend Tricon to anyone. read more

They BROKE INTO my home and changed the locks before our move out date. We paid partial rent to allow us to move out at our own pace. They did not notify us and LITERALLY broke in and stole our property. Over 10k in property plus sentimental valuables. Rude and horrible people in the Atlanta office. DO NOT RENT FROM THIS PLACE. They literally did a B&E and are telling me to just file an insurance claim. ZERO STARS 000000000000000000000000 read more

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I would give zero stars if I could absolutely horrific worst management company I have ever experienced in my entire life and I'm a so my expectations are probably more reasonable than most. This company is a scam. Stay away from them no matter what you do do not use this company 726 Village Field GA 30024. They will your money they will put false charges on your account forcing you to pay them because if you don't pay then your will be late and they will charge you a $250 late fee so you're forced to pay erroneous Charges that are not even in your lease. Absolutely the worst scam. I called five times yesterday and five times again today nobody ever returned my calls. I have emailed 15 to 20 times. Nobody responds to my emails absolutely horrific Jay Major. read more

They wont even return phone calls or emails regarding my moving out and my security deposit. They charged me for days that I was not there. The communication from them is horrendous. I would really reconsider having them as your landlord read more

Tricon Residential (Houston) people came on my property without consent and cut my tree down and caused damage to my property. Staff keeps passing the buck. No one has responded to my calls!! read more

I've had ongoing issues with getting maintenance requests handled, and I'm still being overcharged for rent. They continue adding extra utility charges each month even though I've already provided proof of payment. It often takes weeks to hear back from anyone, and the communication has been extremely frustrating. I would never rent from a large corporation like this again. Since their main office is based in Texas, nobody here seems to know what's going on. read more

Worst property management company I have used. Charges added to rent that have no explanation and ledger was reflecting overall balance incorrectly leading to late charges. Billing team told us to pay one amount via phone and email but failed to mention any rollover balances leaving our account with an outstanding balance for months (to which we were not made aware of until move out). When trying to work with the billing team to clear the ledger they were unwilling to waive any late fees and completely rude about working with us. read more

This company is the worst! The homes are trash and so are the employees. this company is predatory! The homes are overpriced and everything about them screams scam. They have several expectations of me. However, they gave me keys to a filthy house. There was literally dog food on the floors, and pubic hairs on the toilets. The home is a dump site and the property managers pretend to have no knowledge. This company needs to be investigated! Based on the photos from other residents I see the upside down light switches and delayed electrical systems are common amongst their trashy homes. This company has no integrity whatsoever! Do not rent from them read more

Update: Just spoke with a customer service rep. She was extremely disrespectful and not helpful at all. I am on the phone with my lawyer right now to get out of this lease. DO NOT RENT FROM TRICON. BEWARE! Please do not rent from these people!! They are over pricing these houses and renting out houses that are roach infested! We just moved in this house on Monday night and I've taken 8 different pictures of roaches I've seen in this house. I've seen about 20 roaches in this house and we've only been here for 5 days!! I called and complained and they informed me that they don't even include pest control! It's honestly disgusting and frustrating! Tricon Residential needs to be shut completely down. We were hesitant to rent from these people. Everything just seemed too easy, and now I see why! They are hungry money individuals that don't care about their tenants. read more

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If I could give ZERO stars, I would. DO NOT RENT FROM THIS COMPANY. First of all, their prices for rent is ridiculously high. Secondly, there's practically ZERO efficient communication. You can call a random 800 number, but you'll have to talk to at least four or five people before you get the answers you need. You will never have a direct number to the person who is actually in charge of the residence. I'm currently in the process of moving out and asked for a pre- move out inspection, they scheduled it for the middle of the day as if my husband and I don't have jobs. They also scheduled it FOUR DAYS from the actual move out inspection. My pre-inspection is on a Monday and the final is on a FRIDAY. How am I supposed to get anything done if they find something with two kids and a family to feed. I DO NOT RECOMMEND USING THIS COMPANY. AVOID IF AT ALL POSSIBLE. read more

Their customer service is atrocious, their maintenance request process is time consuming, frustrating and painful. They deducted rent twice one month and it took me 8 hours on the phone and 3 weeks to get it credited for the next month. Will never use them again read more

I have attempted to reach out to the company on several occasions since the response and they do not respond.

This is a terrible company. I called and explain my situation and that I would pay and still received Demand for possession or compliance letter on my door. I was with Home Partners who sold their portfolio of homes to this monster of a company buying up homes. These large companies don't care about long term tenants I have been in this home 4yrs and never missed a payment. Lost my job and no compassion even after giving a date I could have all the funds. No company should be able to buy up these homes. read more

I guess the policy remains or maybe because I was late this month. My few lates in 17 years never lead to an eviction. 2 lates mean no transfers options. SMH. My rating as horrible policies enforced by Tricone is rude and weird. Be mindful renters. Your loyalty and longevity means nothing here. read more

Terrible customer service. Maintenance is subpar. Please assure you complete a through preck if you choose to use this company. Check everything and get everything in writing. read more