Super well priced, clean and organized. Store was well life with good selection. Workers were kind…read moreand helpful.

This place is a joke!!! I always donate to this place but…read morenever again thanks to that guy in the back who collects donations should FIRED!! This is my second encounter with this guy he's rude and disrespectful because I got tired of waiting for his lazy butt to come to the door I opened it he freaked out became aggressive and rude!! He's very lucky the lady stepped between us because he was about ready to hit the ground!! I will take his advice and go to the salvation army for now on... By the way the bag of clothing he want he didn't want me to donate was all brand new clothes with tags! To take your personal feelings buddy and shove them. I'll never ever ever donate to this store again I'll take his advice and go to salvation army!

This is a horrible location. I have been going to this location for many years but won't be…read morereturning since the last two visits left me feeling very shocked. One of the young guys at the donation dock, and the store "manager" were horrible to deal with. The last visit I was dropping off donations. At some point during or right after Covid, they put out a sign by the donation dock that says to stay in your car. I thought this was a Covid - don't spread your germs, thing. (So when I gather up my donations around the house, I collect items for Salvation Army, and other items for a woman's shelter. so usually I have two sets of donations. Also I may have items in my trunk cuz they live in my trunk, such as a large basket I use for produce when I go to the grocery store.) So I stepped out to make sure the employee grabbed the right box. An older gentleman told me that a young guy would be out to meet me, so I didn't need to lift the box. Then he disappeared inside. The young guy came out and told me I have to stay in my car. I explained that I needed to make sure he grabbed the right box since I had other stuff there. Then he got snotty and asked me if I could read the sign. So I said again, that I was just making sure he got the right box cuz I didn't want him to take the other stuff. So he said super annoyed, "You can see the sign, right?" (What? Seriously bro? Do they think people who are donating are going to steal from the clothing bin outside the dock?) I said, well if you're not going to allow me to make sure you don't take the wrong boxes then I guess I'll have to make my donations elsewhere. And his response was "yea, do that. Don't donate here if you can't stay in your car." So that is what I will do. There's a Good Will at Ford and Telegraph which is closer to my house so I will do that from now on. The second to last time I made a donation here, I went in to shop. I bought a dining table and 4 chairs they had for sale. I paid for the item and returned later with a friend to help me load it. An employee got us a big flat bed type cart to load it, but it looked big to fit thru the front door so I asked if we cud got thru the back which was right there, to the dock, which was another 20 feet and out the back. She said she would ask and disappeared in the back. She came out and said yes you can go out the back. So we loaded it all on the cart and we were bringing it thru the back, just like the employee said we could. Suddenly a really tall guy starts yelling at us "What are you doing back here! You can't be back here!" We explained that we were told we could go out the back since the table was so wide and it wouldn't fit out the front door. He kept yelling "Who said you could! I am the manager! You cannot be back here! I am the manager! I didn't give you permission!" I seriously wanted to reassure him that "HE IS THE MANAGER AND THE WHITE LADY WASN'T USURPING HIS AUTHORITY. ITS ONLY BECAUSE ITS A BIG ITEM AND IT CANT FIT THRU THE FRONT DOOR. ITS NOT THAT DEEP!" So we had to go back into the store and disassemble the entire table, and bring it out the front door in grocery carts. Maybe this place gets robbed a lot or something? Ugggggg Just never mind. Not going back here again.

I have shopped here for years and in the last couple years it has become the most unfriendly store…read morein my opinion. I will not name names, but have to say theres a lot of attitude here. And its just one. After the last couple visits and the experience from the same person, I will move on to the others in the area. I have recently started a reselling business and love to shop and can spend quite a bit. Unfortunately even though they are very close to home, I will go the extra distance for the better experience.

Small shop but a nice selection and prices are great. They do take donations as well. Good to…read moresee a place like this doing the right thing and charging good prices instead of the current trend of barely below retail for used items they get for free.

This is an amazing place. These three sisters run this thrift shop together and also provide free…read morefood to families in time of need. There items are moderately priced and they give some clothing items away when they can. They are always just trying to help in anyway that they can which to me is the kindness that most people forget especially in times like these. These women are amazing!

This one is in a strip mall on North side of Ford Rd. We…read morestopped in on the way back to the airport from Ann Arbor. It's on the smaller side but the prices were fair. They had some interesting things at the front entrance like the Michigan pillow (see photo). They did have a bathroom in the back as well. Some reviews said the staff was rude but they were just fine for us. We did make some decent finds. Not spectacular but good.

Walked in the store and it had so many clothes, I thought to myself, this is great. Then, heard…read moreover the announcement in the store that nothing can be tried on. Well, that explained why there is so much clothing. Evidently, you can return it within 3 day with several stipulations. No signage indicating that there aren't any dressing rooms. They were directing that announcement towards a patron who went into the bathroom to try on an item. So I guess I was fortunate that happened after about a half an hour of shopping not knowing this was the policy. I put back many more pricey items. Then upon checking out, they rung up my items. I had approx. 10 items or so. After completing ringing up my items the worker just looks at me. I then say...."you don't have bags?" she says no. I said it would be nice if you had signage indicating this. I will go out to my car and get my reusable bags. Upon coming back in to the store, the person who rang me up is over talking to another worker. They say rather obviously, chill out lady. No help packing up my items, and a rude comment pointed my direction. I have shopped many second-hand stores and this by far was the worst experience.

Great location tones of great items, staff friendly. Prices are decent however if there is no price…read morethey will not sell it! No point in calling a manager they will just point at a sign. Completely ruined my entire trip because who is to say the item will be there another time. This is an issue that needs to be resolved idk if they make the item $5 $12 whatever. No retail store would allow this so try to compromise something.

I love value world!!! They are always adding new inventory and have a great selection.read more

This Salvation Army is huge! The men's, women's and kids sections are massive. Not much children's…read moreshoes selection ever but they have an abundance of children's clothing. It's organized for the most part but sometimes the racks are a little crowded and hard to browse through. The book selection is also huge 4 rows/aisles of all types of books. The fitting rooms could use some love . Each fitting room I've been in had a broken chair rendering it useless unless you're setting clothes down . Some of the cashiers do take their time which explains why the line does get long . If you have patience , this is a good thrift .

This place is located off of Joy Road with a lot of parking out front. It is huge with the clothes…read morelocated to the center and the right as you enter (see photos). The prices were ok, not great, not as bad as some of the other reviews suggest. They do have kitchen equipment and electronics, books, etc to the left of the entrance. It's huge so you need to spend some time.

It was a challenge to find clothing as they are not sorted by size. They also do not offer returns…read more I doubt I'll return.

lots of options to chose from, very big store. prices were very reasonable. it wasn't as organized…read moreas i'd like though, there were no size ranges. the dressing rooms don't lock, so make sure you have someone standing in front of the door for you!

My first time donating at Restore Southfield, and it was a most wonderful experience. Flexible…read morehours, visible-from-the-road signage, it's located on Telegraph just North of 8 Mile Rd. Restore is a large, clean, beautiful space for donations and purchases! Drive to the back for donations, and pull right up to the acceptance garage, the kind and professional gentlemen will take it from there. Should you desire a receipt, they'll make that happen too (just know that the paperwork wants an itemized donation list). Highly recommended.

Found great light fixtures at an amazing price! The people working were knowledgeable and helpful…read more Thank you!