The folks here are super helpful. Quality, clean used merchandise. Valuable items make their way…read morethrough at great prices too! Tried and True is a well run shop.  There is plenty of parking around back.  They accept donations as well as sell quality items for reasonable prices.  They have a nice selection of knick-knacks.  Their clothing is clean and they have a wide selection in many sizes.  The clothing is stylish and in good condition. From time to time they have very good furniture bargains.  You just never know what's going to show up. The staff here is very interested in providing a quality service and they are very good at customer service.  I enjoy going here as I am usually assured, if not a good conversation, a nice exchange of pleasantries which always brightens my day. They accept credit and cash here.  Their book selection is very good and if you know anyone looking for vinyl records you may want to let them know about Tried and True.  Don't miss the jewelry case at the checkout!

This is a great thrift store I always find really nice clothes and very good prices they also have…read morea great selection of household.

This is a horrible location. I have been going to this location for many years but won't be…read morereturning since the last two visits left me feeling very shocked. One of the young guys at the donation dock, and the store "manager" were horrible to deal with. The last visit I was dropping off donations. At some point during or right after Covid, they put out a sign by the donation dock that says to stay in your car. I thought this was a Covid - don't spread your germs, thing. (So when I gather up my donations around the house, I collect items for Salvation Army, and other items for a woman's shelter. so usually I have two sets of donations. Also I may have items in my trunk cuz they live in my trunk, such as a large basket I use for produce when I go to the grocery store.) So I stepped out to make sure the employee grabbed the right box. An older gentleman told me that a young guy would be out to meet me, so I didn't need to lift the box. Then he disappeared inside. The young guy came out and told me I have to stay in my car. I explained that I needed to make sure he grabbed the right box since I had other stuff there. Then he got snotty and asked me if I could read the sign. So I said again, that I was just making sure he got the right box cuz I didn't want him to take the other stuff. So he said super annoyed, "You can see the sign, right?" (What? Seriously bro? Do they think people who are donating are going to steal from the clothing bin outside the dock?) I said, well if you're not going to allow me to make sure you don't take the wrong boxes then I guess I'll have to make my donations elsewhere. And his response was "yea, do that. Don't donate here if you can't stay in your car." So that is what I will do. There's a Good Will at Ford and Telegraph which is closer to my house so I will do that from now on. The second to last time I made a donation here, I went in to shop. I bought a dining table and 4 chairs they had for sale. I paid for the item and returned later with a friend to help me load it. An employee got us a big flat bed type cart to load it, but it looked big to fit thru the front door so I asked if we cud got thru the back which was right there, to the dock, which was another 20 feet and out the back. She said she would ask and disappeared in the back. She came out and said yes you can go out the back. So we loaded it all on the cart and we were bringing it thru the back, just like the employee said we could. Suddenly a really tall guy starts yelling at us "What are you doing back here! You can't be back here!" We explained that we were told we could go out the back since the table was so wide and it wouldn't fit out the front door. He kept yelling "Who said you could! I am the manager! You cannot be back here! I am the manager! I didn't give you permission!" I seriously wanted to reassure him that "HE IS THE MANAGER AND THE WHITE LADY WASN'T USURPING HIS AUTHORITY. ITS ONLY BECAUSE ITS A BIG ITEM AND IT CANT FIT THRU THE FRONT DOOR. ITS NOT THAT DEEP!" So we had to go back into the store and disassemble the entire table, and bring it out the front door in grocery carts. Maybe this place gets robbed a lot or something? Ugggggg Just never mind. Not going back here again.

I have shopped here for years and in the last couple years it has become the most unfriendly store…read morein my opinion. I will not name names, but have to say theres a lot of attitude here. And its just one. After the last couple visits and the experience from the same person, I will move on to the others in the area. I have recently started a reselling business and love to shop and can spend quite a bit. Unfortunately even though they are very close to home, I will go the extra distance for the better experience.

Loved this place! Will definitely be returning soon. They had everything you could hope for and…read moremore, plus the service was super friendly and inviting!

Cool employees and you can find some amazing records if you show up at the right time to browse…read morewhat's new.

Great location tones of great items, staff friendly. Prices are decent however if there is no price…read morethey will not sell it! No point in calling a manager they will just point at a sign. Completely ruined my entire trip because who is to say the item will be there another time. This is an issue that needs to be resolved idk if they make the item $5 $12 whatever. No retail store would allow this so try to compromise something.

I love value world!!! They are always adding new inventory and have a great selection.read more

It's well organized by size. I was greeted at the door. I feel I got a good deal on my purchases. I…read moregot some NICE dresses.

Looking to expand your home library? Goodwill in Livonia has shelves of selections you can choose…read morefrom and peruse. The half off special shopping days are also an excellent way to shop local and get the best offerings without having to be concerned about tariffs. The staff is always polite! Donations are also accepted on the north side of the building.

This place is located off of Joy Road with a lot of parking out front. It is huge with the clothes…read morelocated to the center and the right as you enter (see photos). The prices were ok, not great, not as bad as some of the other reviews suggest. They do have kitchen equipment and electronics, books, etc to the left of the entrance. It's huge so you need to spend some time.

This Salvation Army is huge! The men's, women's and kids sections are massive. Not much children's…read moreshoes selection ever but they have an abundance of children's clothing. It's organized for the most part but sometimes the racks are a little crowded and hard to browse through. The book selection is also huge 4 rows/aisles of all types of books. The fitting rooms could use some love . Each fitting room I've been in had a broken chair rendering it useless unless you're setting clothes down . Some of the cashiers do take their time which explains why the line does get long . If you have patience , this is a good thrift .

This one is in a strip mall on North side of Ford Rd. We…read morestopped in on the way back to the airport from Ann Arbor. It's on the smaller side but the prices were fair. They had some interesting things at the front entrance like the Michigan pillow (see photo). They did have a bathroom in the back as well. Some reviews said the staff was rude but they were just fine for us. We did make some decent finds. Not spectacular but good.

If it weren't for how close this Goodwill is to my home and how convenient it is for donating, I'd…read moregive it one star. For a thrift store, the pricing is consistently disappointing. I regularly see items priced higher than what they originally sold for new, which completely defeats the purpose of shopping secondhand. It feels more like a clearance rack with inflated prices than a true thrift experience. Selection is another issue. I rarely find anything worth purchasing, and when I do spot something with potential, the price usually kills the deal.