Our second experience with Thurgood Plumbing was great - just like our first! We made an after…read morehours call and was able to make an appointment for the next morning. Gusto showed up as promised and was friendly and efficient! Thank you!

We had a toilet overflow and leak into the floor below. Thurgood Plumbing & HVAC sent Kevin over…read moreright away. Not only did they identify the problem, they gave us recommendations for any potential future issues they noticed with our plumbing and HVAC systems. They also provided us with at 3 options to fix the original problem plus cost options to prevent the future problems from happening. Jim (the cost guru) had excellent customer service and was so willing to help in any way he could. Kevin (the inspector) was very knowledgeable and answered all of my random questions that came from being a first time homebuyer. This is now my favorite company to go through and I look forward to working with them in the future.

Great and easy service with good pricing. Went above and beyond and charged fair in my opinion.read more

Got here quick and fixed my ac all under 45 minutes…read more Cory is also a great technician took the time to explain my system and what to check in the future. Give Cory a RAISE!

Mike is great and gives you an honest service. The big box store wanted to charge me a crazy amount…read morewhile Mike came over and let me know that I had a few things that I just needed to adjust to fix the ventilation issue. Absolutely choose Mike you won't regret it!

A/C started blowing warm overnight and drawing an lot of power cycling on (lights were dimming.) I…read morethought maybe my system had reached it's end. The condenser dates from 2004 and the inside portion dates from 1994 (original to the house.) So the idea that things were terminal isn't all that out there. Turns out worst fears were unwarranted. The capacitor had failed and required replacement and I concurred with him that changing the contactor was prudent as well (18+ years of cycling on & off, why not?) I called his number at 0800, Mike called at 0946, showed a few minutes later. He was done & driving away by 1030. System fixed, washed down and blowing cold air. I couldn't be happier.

They charge $79 for a free estimate. That's not free. The $79 is likely put towards whatever…read moreservice is required but, if you go with a different company, is the money returned? Probably not.

We've used Mountain Air for several years for our bi-annual "tune-ups" so when our 6 year old HVAC…read moresystem stopped working suddenly of course we called them first. Their diagnosis was we had a bad compressor and it would need to be replaced at a cost of just under $6,000. Having relatives in the HVAC business in Arizona I knew that compressors are expensive. We had replaced our HVAC system, including the variable speed furnace, in California the year earlier for just over $9,000 so I requested a quote to replace our entire system since their $6,000 estimate would or should be a majority of the entire cost. Imagine my surprise when the bids we received ranged from $17,000 to $27,000!!! At these prices it was time to get a second opinion....and this is where it gets really ridiculous. After getting a recommendation from another homeowner within our community we had Ben Henry HVAC out to check our system. What he found was that we had no electricity running to our condenser/compressor, that the electrical line from our electrical panel in the garage to the outside unit had failed/been severed. Ben suggested we have Dave Williams of Crux Electrical out to repair the line which we did. Upon restoring electrical power our system worked fine, there was NO COMPRESSOR ISSUE AND NOTHING WRONG WITH THE ACTUAL HVAC SYSTEM!!!!!! When I shared the Mountain Air bid with my HVAC experienced relatives and with our HVAC guy in California they all laughed and remarked we were being ripped off. As I said in my final communication with the sales folks at Mountain Air, "So you guys are either incompetent or have low business integrity...leave it to you to decide". The positive outcome of this entire debacle was we found two great contractors in Ben Henry and Dave Williams. We upgraded our furnace with a variable speed motor by Ben Henry and it's been a game changer.

Casey saved the day!…read more It's been hot - in the 90s - and our AC just stopped blowing cold air. Cleaned out things as best as we could...no dice. Called on Thursday morning and were scheduled for Friday afternoon BUT Casey got done with another appointment early and asked if he could come now. Same day service...within a few hours of calling. 100% recommend!

To our recollection we have never posted a negative review, but our experience with Blue Best…read morewarrants one. We met with Blue Best late in 2024 to discuss our concern with air temps in our house, specifically temps in our living room and kitchen, which have high ceilings and southern exposure and become uncomfortably hot in summer. We were very clear about our concern, and the salesperson spent hours assessing our home and assured us his proposed system would solve the problem. We accepted the ~$14,000 bid to install a heat pump solution based on that assurance. By summer 2025, the living room and kitchen were still too hot on most sunny days. Despite many service visits and repeated adjustments (baffles, registers, fan speeds, etc.), the issue was never resolved. Blue Best ultimately stated the system was operating as designed and implied the problem was with our home, not their installation.  In our opinion, Blue Best is very good at selling a solution, but not so good at ensuring that solution meets what the customer needs. Two independent HVAC contractors opined: -Our ductwork is in good condition. -The thermostat, furnace, and compressor Blue Best installed were not properly matched. -Basic industry-standard load calculations (e.g., Manual J) were apparently not done, which would have shown the system was undersized for our home's layout, windows, and sun exposure. Blue Best has declined to remove the system or refund our payment, instead relying on fine print in the contract. We are now pursuing legal options. We have since spent ~$12,000 on a mini-split system from another contractor, which works as intended. Based on our experience, we cannot recommend Blue Best and would strongly advise others to look elsewhere.

These guys were awesom! The Tech was very polite and honest and very knowledgeable. I usually don't…read morelike calling places. But all-star was an exception. Very pleased at their work and response to our issue. Thank you!

Had our AC/Furnace and water softener changed out. Tim and his team were fast and professional…read more They showed up when they said they would and got the job done. The house is cool again and that is awesome! I would totally hire them again if the need arose.

On time, knowledgeable, great price and workable. Tylor got a team right on fixing my AC no waiting…read morearound. I had a fancy van company come and give me a quote before I contacted Tylor. They were almost three times more than Tylor!! Give these guys a go at your job. I'm very happy with their work!

I had Tylor come by and give me a quote on replacing my 15 year old water heater. He showed up on…read moretime and was very knowledgeable. Agreed on the price and set up for a install for the next morning. He showed up and started to working right away. I had a nice conversation with Tylor. Based on our conversation I would confidentially say that he is a safe person to have in your home. I had him in my home alone while I was running errands. He is good with kids and animals. I have dogs and he made them comfortable with him being in the home. He is also a dog owner and a parent. I am happy with the install and his overall personality. Would I recommend him? YES Would I use his service again? YES Did I feel comfortable with him in my home? YES Did I feel he was knowledgeable? YES

Second time using this company for my parent's house in West Point. Great response time, great…read moreservice. Honest and dependable.

They were prompt. Very professional. Got my AC up and running again quickly. Competitive in price…read morefor the service. I did get a few quotes.