I recently had my mom hospitalized 3 times at Overlook and unfortunately my mom ended up passing…read moreaway. I must say that during this experience with Overlook my mom was treated with the highest level of professionalism, respect, dignity, and compassion. From the ER to the standard in patient rooms to the CCU she was fortunate to have been treated by amazing individuals including Doctors, nurses, aides, meal providers, maintenance, etc. I do have to reference several professionals that had a major impact during my mom's stays which were: Dr Jessie Wilt, one of the best professionals that i ever met in my life, with unlimited knowledge, respect, compassion and really just an amazing human being who truly cares! Nurses; Sidneia, Olivia CCU, Justin CCU, Megan CCU, Rae Mauro, Emily C., Sheryl, Jamell Quiles, Erika and Faith. To these individuals especially and to the entire staff and organization of the Hospital I would like to thank them for everything that they did to make my mom's last days the most comforting possible! THANK YOU!!! Victor Cunha

I've been coming to the Breast Centet at Overlook for the last 10 years and the last few times I've…read morebeen here, has been terrible with the wait times. I will no longer come here. FYI it's just this department - strange but it's been the last 4 times.

My family member was diagnosed, treated and released for colon cancer all within 3 weeks. This was…read morea miracle, thanks to the care received.

Heyyyyyyyy you guyyyyyys! Had a family member who had an outpatient procedure and from the door to…read morethe exit it was absolutely excellent. When we went through admissions she was professional, polite and a true pleasure. Prior to surgery the RN Maureen was a true gem. Dr Moss and the anesthesiologist were wonderful as well. The entire experience was a pleasure. Caring individuals caring for individuals!!

excellent staff caring and very much upgraded hospital ! new cardiac labs , new machines ,beds and…read morestate of the art stuff ! excellent choice in emergency ! They need to add more beds and add to the hospital with continued growth! go rwj rahway because you will be at jfk for days!

My experience was very bad here. Came here several times for trouble breathing, feeling like throat…read moreis closing up and irregular heartbeat. Was seemingly lied to and belittled by every ER doctor here. Was told by a Dr Kelly " oh you feel like you can't breathe, What do you expect me to do there's nothing, what what" As also told by a Dr Kelley that four broken and possibly infected teeth would not cause breathing problems because respiratory is not connected to mouth at all (lie?). Dr. Womack and Dr Grayson repeated this. Dr Grayson also snapped and said heck if your teeth are bothering you see a damn dentist. We don't care about that here. Was told by a Dr. Silacci " your trouble breathing and heart problems are not the concern of this hospital." Was told by Dr. Davis "why are you expecting us to help you, how dare you expect us to fix your engine when this place is for tune ups. (Doctor likened patients to worthless pieces of scrap metal.) A nurse one time even put the pulse oximeter on my middle finger, showed me my own middle finger, laughed and then exited the room. Very bad. Hospital says that they will help you regardless of who you are or your ability to pay. They will not. I've had trouble doing things all my life. No one is really going to care what is really going or why something happened. Just shut up or TS. Things never really do get better as they say. Don't come here expecting them to save your life because they probably will not. Only worse. Don't know a place that is good to go as the healthcare I experienced in the area has only been bad. If you can't go elsewhere or fight for yourself....thats all she wrote. Even though you try to do what they day, you never really do get what you need. So keep that in mind as well folks. Whispers of gay conversion therapy also reared its ugly head. Didn't know that was still a thing. Yikes!

Whatever you do, dont go to this hospital. The doctors are clueless. Last 2 times I was there were…read morefor emergencys in the middle of the night. The first time after 8 hours we were sent home, drove straight to morristown and the had my daughter diagnosed in 1 hour. This time after 14 hours we were released with some joke of diagnosis. Went to overlook and they had it figured out in 1 1/2 hours. Dont waste your time here

The registration lady was laughing when a patient came in that was assaulted and clearly with…read moretrauma. Wasn't sympathetic and had a smirk on her face the whole time. Nobody in the emergency 130am and wait 2.5 hours left at 4am. Btw the old security guard must have said he was calling the police about 20 times while we where there just for inquiring about how much longer, especially since the face kept bleeding everywhere. Worst hospital ever. Went to mountainside hospital, first thing - was given a warm blanket you can imagine the excellent service you get when trained compassionate staff treat you human.

They performed x-rays to the patient next to us without prior warning or protection, and this was…read morejust the tip of the iceberg. This hospital should be closed down!

Emergency room lacks professionalism, skill and compassion. Male nurse on duty 11/18/25 (evening…read moreshift) violated infection control protocol by not washing or sanitizing his hands before putting on gloves to draw blood. Additionally, he left a used syringe and vials with blood on top of a med table. An empty vial was observed logged between the gurney pad and metal frame. Also, he stuck bloody tape to the gurney's mattress cover. His technique for drawing blood was sloppy as blood spewed all over arm and blanket when he removed the syringe. This nurse failed to introduce himself upon entering the room and appeared to be disturbed. It appeared that the blood samples collected were compromised due to his poor handling of the vials he collected............ This was evidenced by the Lab who notified me 2 days later that the blood samples had been contaminated and results were not possible. Needle caps and used cotton gauze were o served on the floor. A section of the room's wall had holes possibly due to the removal of equipment. The clock on the wall needed a new battery or repair as it displayed 7:00 for the entire 3 hours we were there. The letters of a sign posted on the wall to indicate the duration of certain standard emergency room procedures were faded beyond legibility. This is obviously an urban/inner-city hospital in need of a massive overall and an injection of millions of dollars and retraining of professional staff. Considering reporting deficiencies to NJ Dept. Of Health and the Centers for Medicare and Medicaid.

This health system allows doctors to give people severe reactions to nausea medication and…read moremisattribute symptoms. Shame. Horrible attitudes from staff and providers when someone is having a life threatening neurological reaction. Specifically Dr. Henry Montilla.

I had kidney stone pain. It's excruciating. I came in . The nurse at the entrance sucked. I have…read morenever experienced pain like that. So she is set up in the hallway. Taking my vitals. When done she said take a seat. You're number 4. I was about to pass out. Then I saw beds in the hallway. I asked if I could lay down. She said yes. Then a minute later she is complaining that I messed up the sheets. I was on the verge of dropping. I said I'll buy the freaking sheets. However the Doctor was very nice. I would give Dr.Mankowitz 5 stars. However the nurses fucked it up. They are understaffed. The medical care in our country sucks big time.

I called for a patient information on 5/12/2026, at 2:30 pm…read more I pressed "0" for an operator. The operator was tired, harassed, or is a nasty person. Those who work at the hospital are all very helpful. But this operator was ready to criticize, blame, and not to listen. I have had nothing but good experience at Summit over the years I used it. This operator should be retrained if retrainable.

When I was here as a patient, I genuinely despised everyone there, as they were all extremely…read moreunprofessional and rude. They wouldn't give me my clothes for days despite both of my parents and me asking over the course of those days. They still have the clothes my dad brought over for me because they don't inventory ANYTHING and are so incredibly stupid. I hated every second here and instead of getting better, I got worse.

I arrived at the hospital scared, exhausted, and uncertain about what was happening to my body…read more Like many patients, I wasn't just looking for treatment--I was looking for answers, compassion, and someone willing to listen. What I found was a team of professionals who reminded me that medicine is not only about tests, medications, and procedures; it is also about humanity. Every nurse, doctor, technician, and staff member who took the time to listen, explain, comfort, and care made a difference in my healing journey. During a difficult and frightening time in my life, they treated me with dignity, kindness, and respect. Their compassion gave me hope when I needed it most. I left with deep gratitude for the people who dedicate their lives to caring for others. Thank you for reminding me that healing begins not only with medicine, but with a caring heart. I will never forget the kindness I received, and I am truly grateful for the difference you made in my life. Silvana Frak

Nice to see the exterior refacing they've done to this facility. Looks very nice & modern. Good…read moreuplift to the South Ward.

Overall excellent experience. Went to the emergency room for pain in my lower right abdomen turned…read moreout to be appendices. I had to have an appendectomy. All went well I was out in one day. I recommend to all patients who go to ANY hospital, you must ask questions. It will make your visit more comprehensible to you and your family. Know what meds you're getting, ask why is it being given, and ask about whatever you're diagnosed with. All questions are valid and help you and your team of doctors get the best care that's right for you. You have the right to refuse meds if you don't want them. It's all in your patient's bill of rights you sign upon arrival. The one thing that could have been improved on, was the communication of staff within themselves. I am lucky I'm not afraid to ask questions or question things. You must! it's your body and you should know what's being administered and why. Overall, this hospital was great. Dr's bedside manners were friendly and knowledgeable. The nurses were informative. I have to say I had a good experience considering I had to have surgery. I would definitely recomend this hospital!

I would strongly advise anyone to avoid this hospital if at all possible. My son was brought here…read moreby ambulance, so unfortunately we didn't have a choice because of where we were at the time and that's the only reason we ended up here. The ER experience was one of the worst I've ever had. Registration didn't even happen until 3 hours after we arrived, well into the visit. My son provided a urine sample that sat on a table the entire time and was never tested. While one nurse was a tad bit decent, the rest of the staff showed a shocking lack of professionalism and basic respect. Staff members (including security) were standing in the hallway laughing, having personal conversations, and at one point I heard someone ask a coworker, "Are you ready for your next victim?"--completely inappropriate in a medical setting. The cleanliness was unacceptable. I noticed red spots on the floor and brought it to a staff member's attention, concerned it was blood. I was told, "That's not blood, that's pizza sauce," and they walked away without addressing it. The bathrooms were in terrible condition! We saw urine on the floor, backed-up toilets, and even spider webs in the corners. The place smelled like old urine! There were patients in the hallway in beds because I guess they ran out of rooms? No privacy whatsoever!! It also felt like care was delayed due to a shift change--we were left waiting until the next staff came in rather than being properly attended to. Overall, the level of care was extremely poor, and my son's issue was never fully addressed. The most alarming part came after we left: I realized in addition to my sons discharge papers, I had been given another patient's discharge paperwork, including highly sensitive information like EKG and chest X-ray results, bloodwork, address, phone number, date of birth, medications, reason for his visit and medical history. I contacted risk management three times and never received a response. This experience was unacceptable from start to finish. I would not return here under any circumstances. Please, if you have a choice, go somewhere else.