I had been a regular client of this salon and genuinely enjoyed coming here, so I am very…read moredisappointed by how my relationship with the salon ended. Over time, I had two concerns about billing--one involving an unexpected charge and another involving what I believed was an overcharge. I raised these concerns respectfully because I believe clients should feel comfortable asking questions about pricing and services. The situation that ultimately ended my relationship with the salon arose while I was trying to coordinate my keratin treatment and hair color, appointments I had planned well in advance. After an unexpected change to my keratin appointment, I communicated with my stylists while trying to find a solution. I genuinely did not understand that communicating with them in this way was considered outside the salon's preferred communication channels or that anyone was uncomfortable with it. My intention was simply to work out my appointments, not to cross anyone's boundaries. Once I was told there was a problem, I apologized, explained that I had not understood the salon's expectations, and assured them that I would respect those boundaries going forward. Nevertheless, all of my future appointments were cancelled and I was told that I could no longer return. I respect that salon employees are entitled to boundaries. What disappointed me was not being made aware that there was a concern earlier, when I could have understood the expectations and changed how I communicated. If a salon has specific rules about clients communicating directly with stylists outside established salon channels, I believe those rules should be clearly communicated beforehand. I valued the stylists who worked with my hair and would have happily respected the salon's communication boundaries once they were explained to me. I wish this had been resolved through a conversation and an opportunity to correct an unintentional misunderstanding rather than ending a longstanding client relationship. Unfortunately, the way management handled the situation left me feeling uncomfortable and deeply disappointed, and it has completely changed my opinion of the salon.

I came in for a root blend/root smudge with soft face-framing highlights and a natural balayage…read morelook. What I received was very harsh contrast with bright orange front pieces and overly dark sections throughout. It looked more like an outdated stripe highlight than the blended, dimensional result I requested. I was nervous about trying a new stylist and communicated that several times during the appointment. Unfortunately, I did not feel there was much focus on understanding my hair goals, tone preferences, or the look I was trying to achieve. Most of the conversation centered around the stylist's personal life rather than consultation about my hair or checking in throughout the process. I returned for a color correction hoping the warmth and harsh contrast would be fixed, but the result even less balanced. The front pieces still appeared orange/warm and the overall color lacked blending and cohesion. What was most disappointing was the lack of follow-up afterward. I emailed the salon owner twice trying to address the situation privately and never received a response. The only communication I received was after posting a negative review and she publicly asking me to call her to address it privately. After already attempting to resolve this directly, that response did not feel genuine or solution-focused. Overall, this was a very disappointing experience, especially considering I now need to pay for corrective color services elsewhere to repair the result.

I've been visiting Studio5Glam for some months now…read more Valerie, esthetician, does a great job with facials and waxing brows. Her room upstairs is super relaxing, and Valerie is good at what she does. Payton! She's a friendly little soul who has given me the some best haircuts ever! All staff is so nice and accommodating. This business was formerly somebody's house that has been transformed into a relaxing place to get glammed up!

I am so impressed with the service I received here! I went in for a brow wax and tint from Valerie…read moreand have never had someone take as much time and attention to detail as she did. You can tell she really cares about her craft and her clients. I am so happy I found this place and definitely would recommend.

Not only did ashley mess up on my hair, but she won't own the responsibility of fixing it and talk…read moreto me like I was a child on the phone. I don't appreciate that kind of service when I spend $300. She did not even add toner to my Balayage and was very rude when returning my call. Condescending and just rude. I wi make sure noone I know ever goes there. And now my hair is stuck silver

I love coming here! There's lots of different beauty options, from eyebrow wax to weight loss…read moreconsultants. It's very reasonably priced and the staff is always super nice!!

Britney took such good care of me here. I love that we were able to have a full on consultation…read moreabout everything. My hair has been through in the past so that she knew just what to do for my future hair health so excited to begin working with her more.

I have been seeing Sara for 12 years and I'm going to stick with her as long as I possibly can! My…read moresister and my mom also see her! She has done everything for me, from making me blonde to chopping all my hair off! She always knows exactly what needs to be done to achieve the desired look, and she rocks it every time. I trust her so much that I've even asked her to surprise me on multiple occasions. She makes every visit so much fun and definitely worth the drive! I adore her so much!

Today I had my second appointment with Marilyn. The first time was a haircut but today was…read morerefreshing my grown out highlights (foils), and a trim. It is always concerning when you try someone new for color as that won't just grow out in six weeks! But the results were spectacular! She really listened to what I wanted, and asked some questions to make sure she knew what I wanted. She trimmed and styled my hair exactly how I wanted, and she is such a nice person! I'm so happy to have found a great stylist!

The girls here are very knowledgeable on what they're doing…read more Katie is top notch because she is up-to-date on trends. My favorite quality that I love about her is that she's meticulous and makes sure that you leave feeling like a million bucks. She cut my daughter's hair today and I was so pleased! There's no one else I would recommend. This is it.

Faith at Tangle's & Loc's Salon, Barbershop & Spa is the truth!…read more I came in for a full loc cleanup, and Faith absolutely blessed my dreadlocks. She had me in the chair for five hours -- no breaks, no lunch -- just pure dedication and skill. My locs have never looked this clean, fresh, and perfectly dialed in! You can tell she genuinely loves what she does, and that passion shows in every detail. The vibe inside Tangle's & Loc's is everything -- welcoming, positive, and full of good energy. I even ran into an old friend while I was there! It's not just a salon, it's a community hub that keeps the culture alive. If you're anywhere near Everett and need someone who truly knows locs, Faith is the one to see. Much love and respect to her and the whole team at Tangle's & Loc's for their professionalism, skill, and positive energy. Tangle's & Loc's Salon, Barbershop & Spa 7425 Hardeson Rd, Ste C & D, Everett, WA 98203 (425) 931-2232 #EverettWA #DreadlockCare #LocLife #FaithGotHands #TanglesAndLocs #SalonVibes #SupportLocal

I got a palm roll and style and a cut. She did great I don't remember her name but she was from…read moreDetroit and her service was amazing. Eric did my cut and also did great. Vibe is 1 of 1. I recommend this spot and give them every star.

I've been seeing April for the past year, and my hair has become my most complimented feature! You…read morecan see in my photos how the shine and texture has improved, not to mention how thick and full it's become! April has also taught me how to shop for the right heat styling tools, and recommends aftercare products to keep my color vibrant from one visit to the next (fashion red needs a little extra TLC if you want it to be ARIEL STATUS, lol!).

I usually go to Angie for my lashes because she is the most talented and accommodating stylist I…read morecould hope for and she's never poked me in the eye and I have no idea how that's possible after 2 years. She did my blonde hair once and it was so great, when I was ready to do it again she was fully booked up about 6 weeks. She recommended Christina, and this woman not only made me look like a goddess with a minimal amount cut off (I thought we were going to have to chop off my already shoulder-length hair,) but right off the bat was so conversational, without asking dumb or awkward questions, and we talked the whole time. I was having one of the worst days ever, was 15 minutes late to my appointment, and she took me out of the zone I was in and after she put me in the glam chair to take pics with my new, gorgeously styled hair, I left feeling so much better than when I walked in. I'm not posting a pic just because I had a super long day again and not ready to make nice, if you know what I mean. But this place should be on your list for lashes or hair for sure, and probably every other service they offer. Haven't done any spa treatments yet but if I ever want one, I know where I'm going.

The best person & understand hair really well. I always come out happy. Thank you Daidree.read more

I am going to preface this review with admitting I have actually tried out at least 5 other…read morestylists in the 5 years I've lived here. Some were of no ones fault, I just didn't feel it. Others had me visiting Daidree for corrective cuts. I have never been disappointed with the cut or color I've received from Daidree. She is so talented at pixie cuts. I can not stress enough how gifted she is at her craft. I've gotten three different pixie styles and at least two different color applications from her, all I have been thrilled with and received many compliments about. I get asked at least 3 times a week who does my hair. It's ALL Daidree and I absolutely love what she does with my hair. The shop is quirky as is the owner, she has a beautiful laugh that fills the shop with a small town vibe. Thanks for always making my hair look amazing!! The pics are of my most recent visit.