This store is always clean. There is a safe box to drop off and discard old medications…read moreconveniently located at the pharmacy. Based on these two factors, their score is high.

Quite possibly one of the rudest pharmacies I've ever had to deal with. One employee in particular…read morewho is rude, condescending and seems just generally miserable and takes it out on everyone else. The whole location itself seems to be going under. I can't say I'm surprised.

Slow service, I was told to come back for my prescription in 20 minutes and when I came back,…read morewaited 10 to be told they need to fill my prescription

Never go to this Walgreens. There is a CVS right across the parking lot. Go there instead. Horrible…read moreservice , took forever there's a problem at the register and the manager took forever to get there, then when she came she ended up helping the person behind me instead and then I had to wait even longer. It felt like Bardo

Excellent Customer Service!…read more Short wait for Rx. Doo Dads to look at during short wait for Rx. Nice candy selection. Nice selection of greeting cards. Will work with uninsured customers to find the absolute best price on prescription drugs. Did I mention excellent customer service?

My dog was poisoned by a prescriptive medicine, Fluorouracil, a cancer cream that is poison to dogs…read moreand for which there is NO antidote. It is apparently commonly prescribed, but there is NO warning on the label about how poisonous it is. The common warning " May be fatal if your pet licks or ingests" is printed on the box in small type. Not only was I not told the product is a poison at the time I bought it at Fred Meyers Pharmacy, but when I went back to the store to tell the pharmacy manager that my dog, along with 99% of all dogs who lick or ingest it, die, her response was "I've never heard of that in twenty years as a pharmacist, I'm sorry" with a dismissive gesture and tone. I think that a pharmacist, especially the manager of the pharmacy, ought to be educated as to what the pharmacy is dispensing. It makes me think that this pharmacy is lacking in basic care about its clientele, and in education about what it sells.

Was just at Fred Meyer pharmacy in Grants Pass. Loads of packaged prescriptions thrown all over the…read morefloor. Quite unsanitary. Disgusting.

Fire the rude pharmacist who doesn't fill my prescription correctly. Maybe make a designated line…read moretoo instead of having people fill up the isle. Not worth it.

Absolutely awful customer service. I asked simple questions and the response was that I just didn't…read moreunderstand how insurance works.. I asked for someone else to help me and the person who came over was even more disrespectful. Don't ever come here unless you like to be treated like crap and belittled.

Staff needs to improve customer service skills . Came in…read moretoday with a bit of a mixup in communication and staff did not help to make it clear what the problem or issue was rather than giving sass . Unsatisfactory.

If you want to spend a stupid amount of time, have your prescription sent here. Urgent Care did it…read moreon accident and now 2 hours later here I still sit waiting for an antibiotic for my disabled son. Jolyn said "sorry we didn't know you were here", a few minutes ago and she would hurry it up and hopefully it would be "only 20 minutes". This is why we don't normally use Walmart for anything, it's like banging your head against a brick wall. Grants Pass has turned into a joke for healthcare and prescriptions all the way around. Walmart is a waste of time.

They will not answer their phone. The doctor accidentally…read moresent a prescription to this pharmacy. I have been trying to call them nonstop for 45 minutes and nobody will pick up. It is a five minute or less phone conversation to find out if they are refilling a prescription or if not I can cancel it, so I can get it sent to the right pharmacy. instead, I have to load up my newborn baby and drive all the way down there to stand in line to have a less than five minute conversation to find out if I can cancel this prescription or not because they will not answer their phone.

Last month, the automated system informed me that they could mail the prescriptions so I filled out…read morethe form online. The next day it asked me to fill out the same form. And then the next day again. The prescription did not show up in time and these are vital prescriptions. The kind that if you miss a dose, your system goes haywire. so I drove the 20 miles into town to speak with them. I had called and been assured that it would be waiting. However, because it had been picked up by the post office five days previously and we didn't know where it was they couldn't refill it but they could sell me some over the counter. OK. And three days later the prescription arrived. Who knows what the post office did with it or whose fault it was. This month there was no notification so I called in and they no longer have that prescription in their system according to the automated system. I waited on hold for 20 minutes going round and round in the system on the phone to talk to a pharmacist whoI was never able to reach. I don't understand this. You're a business who is responsible for peoples health. So we're going to a different pharmacy after two years of trying to negotiate with this one.

"Service" Drug is an oxymoron…read more The best thing they have going for them is their greeting card selection. It's better than the grocery store on the far north end of town. Their pharmacists have an unnecessary air of superiority about them and there seems to be quite the turnover in "counter" people. I've noticed that for those with private insurance the service is a little better, maybe 3 stars. For those on public assistance (Oregon Health Plan), the service is (maybe) one star and for those in between ... the uninsured, paying cash, two stars. I take my business elsewhere.

Great small town drug store! Friendly & competent service…read more When you need special service, get Lori to help you. There isn't anyone more competent there! She's wonderful, knowledgeable & excellent customer service! They also have a post office, which is very convenient. I live about 10 miles north of down town. I do all my postal needs there. I only get my prescriptions filled here. They're next to Dollar Tree, so I slip in there & see what bargains I can find, usually pet food...