The tech was knowledgeable efficient and friendly and we're very happy with the serviceread more

I insisted on Highland House using this agency when ordering equipment for my Dad as they did such…read morea good job with both my needs and my patient's. I am so glad that I did as when the wrong size's and styles of equipment were requested, the ladies at the Grants Pass office faxed the physician for me and followed through to get my Dad what he needed the next day. They also are able to clearly explain what equipment was covered by insurance and why!".......Marie, RN

I called to inquire about their wigs or "scalp prosthetics". The person answering the phone was…read morevery sweet. She apologize that they no longer carry wigs. They have many other supplies you may need, especially for breast cancer warriors. Still looking for a wig shop to try styles.

It took a lot to get myself to go in. I needed to get properly fitted for a bra as I have never had…read morean appropriate one and had been "making due" with sports bras. After doing much research on the internet about appropriate bra sizes and how a bra should fit, I tried sizing myself. I came out at 36F/FF. Feeling good about this measurement, I made a big purchase online. Finally those bras came in, tried them on, only one fit properly, two fit alright and three were definitely too big. After that purchase I decided I had to face facts and go in to really figure out what my size is. Mind you, I have gone in to many a bra section in Grants Pass and have -never- found a comfortably fitting bra. I can't count how many bras I have tried on in the last three weeks.... So I messaged Wellness Ware on Facebook and let them know about my conundrum, as well as inquired if they would have time for a fitting today. I received a message not long after that they could definitely fit me in and see what they could do about my situation. So, after about an hour of talking myself into it, I hopped in my car and headed straight there. The store is located in the Parkway Village to the left of the Sears. It deals with all sorts of medical supplies though their main focus is bras (for regular and medical). It is a very quaint store with a large selection. They carry brands such as Wacoal, even! From my internet browsing, I knew that Wacoal is a big name in the bra world. I was super nervous, but the lady (forgive me, I can not remember her name!) was extremely friendly, sweet and helped take the edge off of the situation. We talked for a bit and she asked what kind of bras I would be interested in, I really didn't have a preference. She said that she would need to take my measurements. To do that I had to have a normal bra on cause I was currently wearing a sports bra. I busted out one of the bras I had recently purchased and after she walked out of the room I put it on. Calling her back in was easy. You can hear through the door if the person is talking loud enough. She came in and took my measurement over my bra. Now at first I was a little apprehensive, as a lot of accounts I have read people say that that is not the way to do it. But I was also happy because I really didn't want my ladies exposed, ya know? She also only took two measurements, which I also thought was interesting. But she went right into action and had a few bras immediately in mind. She disappeared out the door and came back shortly with a few bras in hand. She would leave, I would try it on and call her in, she would come in and we would discuss the bra. She really wanted to know how it fit, how it felt, etc. She could also eye it and tell what was wrong almost immediately. I will skip over the next bit or else this review would end up 20 pages long.... 2 hours later and quite a few bras after.... we had narrowed it down to two bras and my new size turned out to be varying. I bounced between 34G and 36G (34G being a sister size to the 36F I calculated online, so I didn't feel too bad about my online mis-sized purchases!). This was a flipping awesome experience. I was so nervous going in but I walked out with a huge grin on my face, proud of my purchase. They have a great return policy as well (keep your tags on, do not wear (other than trying on and being sure you like it, obviously!!) and you can exchange/return!) and they will also special order bras you like they don't have in your size in store so you can try it on in person with no obligation to buy if you end up not liking it! I have 2 bras expected to come in in 2 or 3 weeks. My fitter was highly skilled and I highly recommend her (I really wish I remembered her name. I feel so horrible that I forgot!!!!). The atmosphere is so comfy and clean. The room did get a little hot, but I -was- in there for 2 hours. Only 2 hours to reverse all the years of having no-freaking-idea what I was doing in the bra department. Prices are to be expected (good bras are always pricey no matter where you go). But they do have a clearance rack for those of you not wanting to spend 60 a bra. :) tl;dr Go here. They are great. If you know you are in a size that isn't easily found in stores, this place can more than likely hook you up. Definitely more so than any department store in GP! Update: My fitter's name was Vicky!! Vicky I am so sorry I forgot your name! It was such a great, euphoric day everything slipped my mind except for the fact I had bras that fit! Thank you so much, you wonderful lady!!

These guys are awesome. Staff is helpful and knowledgeable. I work in healthcare, they have…read morebetter prices on many items than the other medical supply places. They also have a guy who is a specialist with wheelchairs.

From the owner: Quality home healthcare products and service you can trust! We offer mobility products, oxygen,…read morebathroom safety, home medical equipment and more, with the option of having it delivered right to your door. We are locally owned and operated, with a team of caring professionals who will work with you and your physician to find the best solutions for your unique situation.

Poor phone service and poor training of technicians. Although I am a side sleeper, I was given the…read moreincorrect résumé P10, instead of P3OI!

I need to dispel some confusion here. During Covid, MANY…read morepeople needed respirators, the manufacturers ran short, AND NW Medical was short-staffed as many medical-related services still are. During this time a customer often had to call several times to get through, especially to a person. This has changed. People can now find respirators. I have found that when I had a problem, NW Medical was quick to COME TO MY RESIDENCE and replace what wasn't functioning. Getting parts, like hoses and other parts has become MUCH easier. Of special mention is JOYCE. When a part wouldn't arrive in time, she brought it to me when she was done working. People here go out of their way to help those of us with issues. Many customer complaints had to do with circumstances surrounding NW Medical, not the company or employees themselves.

Found the site from a google search. Ordered replacement headgear for my cpap. It was a good price…read more They never sent it. No shipping info provided to track it. I called them and got a busy signal. Tried several times that day, about an hour apart for each try. No change. I sent an email using the same address that confirmed my order originally. I asked for an update, tracking info, or an update on when it could be sent, and got no response. I found another email on their site, a support line. That one bounced back to me as a dead email. Called again a week later and the line didn't even ring now, it just hung on me. Ended up having to go to my bank have them chargeback the payment. Very disappointed.

I posted a 5-star review in 2020 and I must now update my experience. I have received cpap supplies…read morefor a year and have not had a problem. Now the store has very limited hours and walk-in by appointment only. I have placed numerous phone and left messages, but never received a call back. I have copd and use my cpap every night so keeping current on supplies is very crucial. 10-days after I should have received my supplies (or at least a call back) I gave up and switched to another company. I hope the owner of DME is ok, but it is NOT ok to leave patients in the dark when their well-being relies on medical supplies,

Pleasant and they work hard to answer your questions and meet all your needs. It's a roundabout…read moreway to visit their facility, but most things are handled over the phone.

We have had the pleasure of working with Lincare for 4 1/2 years, siding with my mother's health…read moreissues. Everyone is always friendly, helpful, and professional no matter the issue. Special shout-outs to Clarissa, with whom I spoke on the phone and who coordinated the maintenance appt. Greg arrived and was so helpful, took care of all of our concerns. What a wonderful and caring company.

My husband and I took our father to stay in a cabin at cave springs …read more.. He is on an oxygen machine . And his tubing was left in Marysville. They were able to provide us with the tubing that we needed for my dad's oxygen machine. We didn't have to cut our vacation short thank you to Robert and everyone who works there

Hate to get on such a low rating but I was supposed to get a bed today and it didn't show up. And I…read moredidn't receive a call to tell me why or to set up a different date. Maybe other folks have had wonderful experience with this company I have not.

I'm 78 years old, female. The sleep center gave me a new mask, but didn't include the little elbow…read morethat connects it to the tubing. I ran down to my local Lincare in Brookings, Oregon, and I had an experience I will never forget. The woman who spoke to me first. To say the least, and when she asked my name, another woman in the room was speaking so loudly she couldn't hear me. I tried to walk about 6 feet over to her desk and she said oh no stop! You can't walk behind that table so I stopped, and leaned forward and told her if you would get off your ass you could come over here and hear me.! I know I shouldn't have said ass, but she ended up kicking me out of the office under the surveillance of an armed guard. I'm 5'1" tall, and I hardly present any threat. These two women in that office are bullies. Unbelievable for a business to conduct themselves in that way. I'm definitely done dealing with them, but I'm really in shock that people act like this.

They helped my family so much, that gave us 2 wheels chairs for a good deal, and helped us find out…read moreI have sleep apnea!

The Black Oak Home Medical staff is knowledgable and caring. They're a great resource for fitting,…read morethinking through your needs at home, and getting you the right equipment.

Service was great-Ceasar knew his stuff and super friendly-I enjoyed shopping there. Mike from…read moreTalent Oregon