I really like the reliability of the quality of work. My car comes in with issues and leaves with…read moreno issues at all. Great peace of mind knowing it will get done correctly the first time. Very fair and reasonable.

Called them yesterday (Saturday) to see if they were open and until when. The guy answered asking…read more"who's this" as if they're not a business. I let him know who I am and what car trouble I'm having and asked if they were open until 6:00pm. The guy on the phone asked me to bring my car in at 5:00pm which I did but when I got there the place was fenced off. I called them again but my call was forwarded. I wish he'd have been honest so I could have found somewhere else to go. Places are closed on Sunday so now I have to wait until tomorrow (Monday) to take it to a mechanic.

From the moment I walked in I knew I was in the right place. Robert the service writer was…read moreaccurate in his estimation and the paperwork was spot on. The work was extremely professional and the vehicle as well as the customer is treated like family. You couldn't ask for more. Fair pricing and they work hard to schedule the service as quickly as possible. Its not a green lube tech working on your car, true technicians. I will be back!

Thanks to James once again! Our 2002 Subaru unexpectedly died on us. He took the time to look at…read moreour car despite his busy schedule. Within a few days, he found out what the problem was and fixed it. Highly recommend this shop hands down!

Awesome experience with this mechanic. Everything from start to finish was straightforward and…read moresmooth. He was prompt, communicated clearly, and kept me updated on progress the entire time. Which I really appreciated. He sourced and used quality parts, and when one of them came in wrong, he handled it himself by finding a replacement quickly. The work was done within the original timeframe that we agreed on. Pricing was fair and transparent. Easy to work with and went above and beyond by offering a ride home on the day I dropped the car off. Solid work, good communication, and professional all around. Would definitely recommend to others.

Brett is an absolute genius! Extremely honest and the shops…read morework is impeccable I ,also, learn so much, its nice to be educated about what is being done to my car. Since I don't know what the hell I'm doing! Thanks, Brett

Update 8/21/2026 Contacting my wife twice via email to try…read moreto influence me to remove my review is pathetic and unethical. Are you contacting all of the other folks who left a negative review to see if they would change their position??? I suspect not. My review is accurate, honest, and will remain until I decide to remove it without coercion. I took my 2012 Toyota FJ cruiser to this shop for a complete brake replacement. They recommended and installed aftermarket disc brakes and pads. Within 500 miles the brakes developed an annoying squeak that wouldn't go away. I took the car to A1 Affordable Tire and Brakes, Cookes Brake Service, and Point "S" Tire and Brakes, and they all said that the rotors and pads were installed incorrectly, the pads were low quality, and the calipers were missing retaining clips for the pads. USA Performance recommended an aftermarket brake system in my 2012 Toyota FJ cruiser instead of the original OEM parts. The braking was very good, however, it developed an annoying squeak that couldn't be resolved without replacing the entire system with original OEM parts from Toyota. Cooke's Brake Service corrected the issue in one visit. Apparently, the system installed by USA Performance was missing integral parts (half of the caliper retaining clips) and the rotors were installed incorrectly. The rotors were installed on the wrong wheels, left rotor on right wheel and right rotor on left wheel. Half of the retaining clips were missing on the calipers. The brake pads were inferior/low-quality crap and missing half of the retaining clips that keep them on the calipers. The amateurs at USA Performance installed mismatched quality parts. That's right. High quality combined with low quality. Why would a shop knowingly pair and install low-quality parts with superior quality parts? I'll never return to this shop. Why would they not install all of the retaining clips on the new calipers? I took the car to A1 Affordable Tire and Brake, Cookes Brake Service, and Point "S" Tire and Brakes, and they all said that the rotors and pads installed were of incompatible quality meaning high-quality rotors were matched with low-quality pads. In addition to everything else, the calipers were missing half of their retaining clips, and the rotors were mounted on the wrong wheels. Secondly, they completely missed a failed fuel line on an inspection for a 1968 Mustang. The line in question is near the carburetor, easy to locate and see. The issue was in the rubber connections to the metal tubing where the fuel filter is connected. The line was hemorrhaging gas onto the intake manifold. Unfortunately, this prohibited my wife from being able to use her pride and joy pony car as well as piling more pressure on me to resolve the problem myself, which I did at a cost of $10 and ten minutes. I paid good money to have an item like this identified and addressed before I gave the car to my wife. Back to the brakes on the 2012 FJ Cruiser. Thanks to Cooke's Brake Service, I no longer have poor quality parts in my braking system, and the squeak is gone. According to Henry Ford, quality means "doing it right when no one is looking." Apparently, the owner and technicians at USA Performance forgot this axiom, and they can forget about me returning to them.

Jake came to tow my car that had broken down. He called me when he arrived. He was friendly,…read moreprofessional and went above and beyond. My car wouldn't start and was in a parking spot that required him to push/move it to get hooked up. He clearly had to work hard to get it moved and did so without complaint. I will keep his card and refer to friends and family without hesitation.

Terrific service and extremely knowledgeable too! I definitely appreciated his quick arrival time…read moreand excellent care of my SUV. I will definitely be recommending Jacobson to anyone that needs their car or truck worked on, or a tow to their local mechanic. Thanks again!

Good customer service. Honest mechanic. Reasonably priced work…read more A honest mechanic is worth his weight in gold, these guys are PLATINUM!! Definitely the best of the best. Even took my Car to DEQ for the smog certificate. Thanks Hans!!!

I've been taking my Acura to HK Motors for several years now. Each time they get the car in, give…read moreme a reasonable estimate and get the job done within the expected timeframe. Also the things they have fixed have never been a repeat issue after the work is done. I've had them work on regular maintenance for the car as well as some bigger fixes to keep my car running like new with over 150K miles on it. When I take my car in they give me straight forward answers to things and that leaves out the guess work for me. I would highly recommend HK Motors to anyone.

I'm a baby-boomer who grew up when nothing but church was open on Sundays, bars were closed on…read moreelection day, and kids could go out and play all day without supervision. Now what does that have to do with auto repair you ask... George Hortnagl's way of doing business is a bit like that moral era. He's a stand-up guy that takes pride in his work. He tells it to you straight without $ signs swaying his motivation. He genuinely wants to F - I - X your car. He always finds the best, least expensive way to do it. He's thorough, straight-forward, accommodating, and honest. George has been our family mechanic for 18 years. I can't give this guy enough praise. I can't even say the "R" word, let alone think it; oh, George, never leave, please work on cars forever!

Mr. Hortnagl is knowledgable, fair, and honest. What more can you ask for in an auto mechanic? Our…read morecatalytic converter went bad and we went to several other places to replace it. Every quote was near $1000 because a universal one wouldn't fit. Mr. Hortnagl was able to do it for less than half that because he was willing to really work on it and weld a universal one in. Car works great! One caveat though. There is no place to wait here and no nearby place to hang out while he is working on your car so it is best to make arrangements.

I am going to recommend the Bearded Brothers to anyone that asks! For all of you out there…read moresearching the internet in the Portland area and in need of auto repair, this is the call you should make. To give it more context - I've always tried to be responsible for my own maintenance on my vehicles within reason. This is the first time in years where I've resorted to asking for help from an expert because I need it done now and don't have the time to take care of it on my own. They came to my house and replaced my radiator in the rain. They worked IN THE RAIN. That alone should allow for a 6th star if I could add that to this review. Professional, prompt, super convenient and the price was 10% less than what I was quoted from several other shops. You can't go wrong by at least giving Bearded brothers a call.

My windshield motor needed repair quickly since I need to drive a lot for my job. Bearded Brothers…read moreordered my part and came to my house within 24 hours with a price that was under other mechanics. They ordered the part and got back to me before I heard back from other mechanics. They also did not upsell me on other repairs to an older car. Great service and great price!!