The engine light came on and the service department diagnosed some valve issues. The car has almost…read more100,000 miles on it so I was not surprised that something would need tended to on our 2016 Trax. The service person let me know that it would be two hours and the lunch hour before the repairs would be completed. I was surprised when he came back in just under 2 hours and said that the mechanic waited to take their lunch until my car was completed. I was amazed and the price was less than I would expect to pay elsewhere. I have always taken my cars for service here over the past 4 plus years I have lived here even though t is not the closest Chevy/GM dealer to me. It is because of service like this that I will continue to bring my vehicles back her to be serviced and they will get a nod for our next auto purchase.

In 2021, I was in a bad accident and unfortunately, my beloved 2008 Civic was totaled. With…read moremanufacturers shutting down during covid, it was rough finding a nice Honda with no accidents and a price that I could afford with the mileage I was looking for. I had a horrible experience with another dealership and started looking at other dealerships. That's where McElwain came into play! I was still pretty injured, so I couldn't come in until a few days later, but Tim made me feel at ease. He originally took my call about the Honda I saw online, and when I asked if it had a clean title, he not only texted me the answer, but a picture of the report. I planned on coming in the next day, but due to a change in plans, I was able to come that same day. He answered every text and informed me that he would tell me if the car had been sold, so we wouldn't drive up to find out then. He also let me know the policy on used cars due to how quickly they're moving right now- something that the guy at the other dealership never cared to do. As you can tell by now, I had a bitter taste in my mouth from my previous experience and expected every salesman to be the same. Tim was not. He went above and beyond, and every single person that we encountered was extremely friendly and eager to help. Tim was finishing up with another customer, so another guy pulled the car around. I didn't catch his name, but he was extremely friendly! Once Tim finished up, we took a test drive and all talked on the ride. Not once did I feel pressured into buying. Tim was so personable and laid back, and I got really good vibes from the business and atmosphere which made me purchase me awesome new Honda that day! He was straight forward with pricing and negotiation and it was such a painless process. Matt, the finance guy, was also super friendly and made the paperwork a breeze. He was so welcoming and never pressured me to purchase anything additional. I really appreciate that! For the first time in two weeks following my accident, I finally felt content. I miss my old civic like crazy, but I am so happy with how my experience went that I know I made the best choice by purchasing my car from McElwain. I drove away tonight no longer being afraid to drive and look forward to making great new memories in my new Honda.

Arizona auto repair handles all my auto repairs and maintenance on my…read more cars, boats and quads. excellent service by friendly professionals at a reasonable rate. Thanks guys for the great service all these years.

This is the BEST shop I've ever delt with. They care about you and your vehicle and make sure they…read moreget it right. Rates are very reasonable most repairs are done while you wait. They are a bit of the beaten path, but well worth the extra drive. If your vehicle cant go, give them a call also, the do expert towing too.

Repaired our exhaust system that nobody else would. Got us in right away with no appointment and…read morecharged a very reasonable price.

I brought my vehicle in to have the exhaust fixed because the resonator was falling apart. They put…read morethe resonator on did a good job and got the resonator fairly cheap but the next time I took it to a shop when they put it up on the stand they saw that my catalytic converter was gone and a straight pipe had been put in its place. The shop was the only place I had taken it to since I bought it off the lot, when it had a catalytic converter. Since it had been months since I had taken my vehicle here I couldn't report it to the district attorneys office for theft but I wanted to let everybody know be very careful taking your vehicle to the shop because they stole my catalytic converter.

I had some fool smack my car door mirror and destroy it...except for the cover, which y'all fixed…read morefor me making it looked like nothing happened. And quickly too. Thank you Russell and Christian, you guys did a great job buffing out the scratch/ bash on my side mirror cover saving me probably over 100 bucks. Awesome, fixed it. As usual your work was perfect and I am so happy you were able to handle this right away. You guys are always there for my automotive problems. Thanks.

I have been bringing my car here since I bought it back around 2004. Great mechanics! Russ has been…read moremy mechanic the whole time and he never tries to sell me repairs or crap I don't need which I love. Anthony is a great shop owner and I love that he supports local group like RIP City Riders.

The body shop. Friendly people. I asked them when they were done with the body work from a recent…read moreaccident to detail the car inside and out. The price was $250.00 and I agreed to that. Upon picking up the car they said they waived the $250.00 charge for that service. Nice ! However, after getting home it appears they washed the car and cleaned the interior. I was lead to believe they would buff and wax the exterior and make it gleam.i noticed was on the wheels that I put on a few weeks ago. I wanted the car really detailed nice and it appears based on the end result that the car did not get that service. So, they really could not charge me the $250.00 very disappointed because they were very nice and professional at all times but for what ever reason failed to do the service at the end that I was willing to pay for

I recently had my vehicle tinted and ceramic coated. My husband also had his truck undercoated and…read moredetailed. It honestly looked better than it did new. We were so impressed by the services we received and the professionalism of every staff member we came into contact with. They truly take their time and take pride in what they do. We plan to be life long customers!

I've had three vehicles done at TTL. Zach and his staff have never let me down. They've done my…read more2008 G6 convertible, my GXP and my '69 Le Mans. In fact the Le Mans looked so good, that it got an invitation to be a World of Wheels participant January 2024.

These people are terrible. My 95 year old mother bought two cars from these ripoff artists and she…read morehas me take the car back for maintenance. No matter what you go in for they charge $1,000. No matter what they do these ripoff artists jack up the maintenance to charge you $1,000. They put 4 new tires on and the junk tires leaked from the first day they put them on. Took the car back yesterday and they told me they weren't leaking. I went out this morning and two of the tires had gone from 35 psi to 14 psi overnight. Complete ripoff. They continue to deny the tires are leaking. Total ripoff artists. DO NOT GO HERE TO BUY A CAR OR FOR MAINTENANCE. Ripoff artists

Not so great for some major repairs needed, car sat there for a week, James never contacted me…read morefor some time as I paid 477 for some spark plug repairs and transmission fluid. The next day my car broke down and needed a new transmission. This should have been done at this Chevrolet repair shop.

After decades of doing my own repairs, now too old to climb around cars. I was so happy to meet an…read morehonest owner with accurate diagnosis, fair pricing, and no scams or upselling. Now I know why he is so busy. Great shop!! Got my old suburban smiling again with a minor repair and service.