Triple K replaced our 20 year old fencing. Our salesperson, Corey, came out and gave us lots of material options, price options, and information. I also got four additional estimates(2 small local companies, 2 large companies)talked with numerous people, and researched different companies online. We chose the white vinyl fencing. Triple K was the best and cheapest. They scheduled everything perfectly. The crew showed up exactly when they were supposed to and installed the fencing in two days. That included taking down and hauling away hundreds of feet of old fencing! The crew was very polite, worked tirelessly in sub-freezing temperatures, and cleaned up nicely afterwards. Marco, the supervisor, was very polite and extremely knowledgeable. I had some important requirements and he made them happen! Our yard is not perfectly level, and the crew expertly installed the fencing to reflect the different levels but still look professional and very, very nice. Marco also made sure that our fencing was dog-proof, as we have small pups that would love to escape and explore the neighborhood. Do your research, get your estimates. Drive around and look at previously installed fencing. Afterwards, you'll realize that Triple K is the right company for the job. read more

Very poor customer service never bothered to come out to give an estimate even after several phone calls to office and talking to the adjuster who assured us he would be out but never showed. Would not recommend. Shout out though to King Fence who came out within 20 mins of our call and had the fence repaired within a week. read more

Needed some help repairing a fence damaged in a storm. This was one of the three fences we had them install. Twice we were told that they would have someone out to help us and twice no one showed up. After our third call no one bothered to call us back. We have been their customer for years but they treated us bad this time. We weren't looking for free work just some help. read more

did my neighbora fence and left me with this mess. Cory of triple K expressed interest in fixing the mess his company created but never did. WATCH OUT FOR YOUR NEIGHBORS! Thanks for the gift of someone else's problem. one day again I'll need a fencing company, it will not be triple K!! signed pissed off neighbors ... read more

Stay away!!!, spent thousand on a fence with triple k, Disaster from the start, tore through my irrigation hoses (yes, they were marked), my gate would not open and close properly, they came out one time and then stopped responding after that. Not even a year and a half after installation, a lot of the studs are wobbly and no longer support the fence (fence is now warping and leaning). I mentioned to them that it appears that they did not use cement or any cement type mixture to hold the the studs in and they said well we don't use that, then I asked them to come and look because they had not put anything down to keep the studs/poles in place and they said sure. That was over a month ago. They were very quick to point out that it was not under warranty anymore and I asked, even though this was an error on your part and she said yes. read more

Triple K Fence beat the competitions prices by an absolute landslide. The first estimate we got was 2.5 times more expensive than what Triple K Fence quoted us. The next estimate was 50% more than Triple K. It was ridiculous how much lower their prices were. We also got it installed just 3 weeks after we made the order and the quality is incredible! read more

Believe the poor reviews! TERRIBLE CUSTOMER SERVICE! I've never dealt with a company that will NOT return repeated calls like this one! Just trying to get them to come out and do work is like pulling teeth. Triple-K Fence installed my yard fence several years ago. Even back then I had to call them many times to make this happen. They never called me back or returned any of my messages. The fence that was installed looked nice however a number of the 16' boards started to warp and look like curled up Fritos after just a few months. Back to the repeated phone calls and messages to get someone to come out and fix them. After several more months of repeated phone calls someone did show and fixed the boards. About a year later, I made many more calls over several weeks to get another 40' section of fence put in. Once again, at no time did anyone call or return my calls. I had to call and insist to speak directly with a sales person. (Corey I believe his name was, which happened to be the same person I dealt with for the original fence section.) They were supposed to bring extra boards with them to repair more curled up pieces of 16' boards from the original install while they were here but failed to do so. Was told they would return and NEVER did! A tree fell on the newer section a few months later and I called and spoke to the lady that answers the phone there and again left many messages about getting someone out for a repair quote and to fix the curled up boards. It took over 2-months to get someone out here just to give me a quote. Flash forward a year to the recent snow storm that knocked all the trees down. Several trees fell on my fence and damaged a few sections of it. Called last week Monday to have them come and repair the previous damaged section and the newer damaged sections. Spoke to the same lady. Waited 10-days and nothing. Called again early this morning and left a detailed voicemail. Again, no call back. Just called them in the afternoon and the same lady answers but says she it's "out of her control" and "doesn't know who's control it's in". She's unable to tell me who there even cares about their customers after I express my frustration of their lack of communication and poor customer service. She seemed more interested in hanging up the phone than getting me taken care of. I've given Triple-K fencing opportunity after opportunity to earn my business but today was the last straw. I'm done with them and I highly recommend you look elsewhere for your fencing needs. read more

I called this company almost 2 weeks ago to receive a free estimate. We had storm damage, where our tree fell into our fence...and we made an insurance claim. I was told by this company that they would stop by and give us a free estimate...this was to take place last week. Skip ahead to today (a new week): I called this company to find out about my estimate, as I had not heard from them. The company let me know they never came by to do an estimate nor would they work on our fence because it was not built by them. I let them know I had been waiting on them only and that I was told the exact opposite by them beforehand. Disappointed at the lack of customer service; not good! They wasted my time. And I did not even receive an apology for the change of information/reverse news. read more

I have been trying to get this company to come out to my property for MONTHS - just for an estimate! I get nothing but excuses after numerous phone calls. It surprises me because I've used them in the past. I am extremely disappointed. read more

Horrible experience on the phone in trying to just set up the quote. It that is how the experience is going to be....NO THANKS!!

I received an estimate for fence repair. I call back because I had a few questions. I spoke with Keith. He refused to answer my question. Told me the price is what it is. Take it or leave it. It sounded like he could be a sub contractor so I ask him if he was. He said, "have you seen a Tripe K fence", I said yes i have, he said " I do not need this BS" and hung up on me. That the owner of the company. Don't waste your time. read more

We requested a quote online for the construction of a Fence for our property sometime in July. They responded with a quote and advised that we proceed with the relevant application to our HOA. My wife and I finally decided on getting the project going a few weeks outside of the original quote expiration and I sent an email to the company to which he responded that once we are ready to move forward they will move forward with the project . I reached out once more less than a week ago and requested a slight discount from the quoted price and the agent reverted back that they will be passing on my job and that I should find another company to build my fence. I reached out once more indicating that I intend to move forward with the original quote and was met with the same response that they will be passing on my project and offered no respite or any room for renegotiation. I followed up with a call in the event someone in Customer Service would listen and work with us in resuscitating the effort or offer some clarity and I was told in stark terms that they do not need my business and I should move along. This by far has been my worst Customer Service experience ever and I feel severely slighted and made to feel less than by the condescending and rude manner in which I was treated. I pray an investigation is conducted into this establishment and verify whether "Customer Service" is in anyway ingrained in their culture. I am aghast at the treatment received and would not wish for anyone else to undergo this downright discrimination and lack of decency read more

Beware Sold me a fence they recommended,for my dogs that does keep them in. Sold me a fence,Jerith, that I did not receive. Received a very cheap fence. Nasty owner,Keith that will not even talk to you in a civil,adult manner. Keith makes all kind of claims that are not true. Runs all kind of phone scams. No service after sale. What you see is what you get. Please read other people's reviews on the internet before you do business with these folks. I wish I had. Basically these folks will take you for all they can get. read more

I just got my fence installed by Triple-K. I was very pleased with their work. I had 4 quotes and they had the best price for what I wanted. Kory (I hope I'm spelling it correctly) was very prompt on getting me a quote and getting me all setup. The installation was fast and the people working were pretty easy to deal with. They knew exactly what I wanted. I saw most of the installation and they didn't cut any corner or had any issues during it. It took them a day to complete everything. Payments were done in two installments and I had no issues. Definitely recommend this company. read more

I got my fence originally installed in October but had to get them to come back out to reinstall since the fence was installed over my neighbors side. I originally ask to hold off since I was getting trees removed since I would need to fence go back forth. paid for the fence and the fence is great. the issue now is getting to come back out to push the fence to property line. I gotten and estimate over three weeks ago prior to the guy coming out I had to called the off several times. I been told several time my salesperson Corey will call me back. no call backs. they do great work once they come out but customer service is terrible read more

Tripple K fence placed my fence this past February. They did not bother to find out if I had a utility easement behind my townhouse and placed my fence on property line with gate which i cant open because I would trespass on neighbors property. After that I found several boards not installed correctly and sent them an email. They did not bother calling me or emailing me to find out when they could come out, they simply sent someone that changed the wrong board. i emailed and called them again and asked them to not send someone without letting me know so I could be there, well they did it again and sent someone without letting me know and he again did not fix the right board. I am so fed up with them I can't even see straight. bad company! read more

Price was great, installation was great, follow up customer service was awful and nonexistent. They put off my requests for repairs long enough that now my 2 year warranty just expired. Having to replace multiple panels, and you can tell this isn't going to last very long. Even the panels I'm not replacing have warped and you can see light all the way down my fence line. We no longer have the privacy we paid extra for. The gate has warped and it's a struggle to open or close it. I have attached just a few pictures, just about every panel all the way down shows gapping and spacing. So disappointed in this investment. I thought it would last much longer than two years. I would have happily paid extra for one of the other company quotes that I got in exchange for a few more years of enjoyment. read more

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I have nothing but amazing things to say about this company. The fence they built us is gorgeous! The craftsmanship is superb! Not to mention the price was very affordable! We even had an issue with property lines and they worked around us without missing a beat. They ended up having to add another line of fencing, and what would have taken weeks because of Covid, took them less than 24hrs to work around. The crew was on time every single day, cleaned up after themselves and Korey went out of his way to come out here to address whatever issues we had. Would definitely recommend! Excellent customer service and a job very well done!! Thank you guys so much! read more

Had my fence installed 2 years ago and still looks great! Great job and for a great price! Would def recommend.

Worst experience ever... Signed a contract on April 30th 2020 with Bill as the salesman. I have two homes and we contracted an agreement for each home. First, they showed up unannounced about 2 weeks before they said they would. Second, they were responsible for removing and disposal of the existing fence which was in the agreement. The owner showed up to look at the existing fence and it was the most unprofessional business experience I have ever witnessed. The owner cussed and swore up and down my property saying he was going to fire the salesman Bill and "this wasn't going to work". Ultimately, they withdrew from both of my signed agreements and left me high and dry... Pay a few bucks more and go with a professional company that will treat you with respect as you deserve. read more

If I could give this place negative stars I would! I asked to go forward with a quote, but asked to have someone meet me at my house to lessen the feet due to some water concerns. Keith was downright combative and would NOT come out to answer any questions. Just lost my business. Guess what Keith, I am a female and I DO know what I am talking about!!! I would not recommend this place to anyone!! read more

Punctual in giving me a quote. They built my fence almost 20 years ago & I've loved it. They did a great job. Now I wanted a two door gate. They did a bad job. I called five times asking for a supervisor to come over so I can show them the problem. I have yet to get a call back or a visit. I will no longer recommend them to my friends like I had in the past. read more

If I could give zero stars I would. They put up my fence six months ago. The gate has warped and never closed. They won't come out to fix it. Now they won't even talk to me. I've had my fence less than five months. And now it's falling apart. It's the worst customer service. The people are on friendly. Will not help me. Save your money. Go with someone better. Someone who cares about what they do. Cares about the products they put in people's homes. read more

Called for an estimate on a fence, the sales rep came out measured everything and said he would get me an estimate the next day. Never received anything. Called after a week and asked to speak to the salesman. Was told he was on appointments and would call back. No call back. Called the second time and left a message for the salesman to call. Called the third time and told the receptionist we were still waiting on an estimate from him. She said she would pass the message on. Never received a call back, quote or anything. Terrible service. read more

I got fence quotes from 4 different people, including a local handyman and Triple K was by far the best price. Kory was my salesmen. He did my estimate and I was scheduled for fence install two weeks later. They did a great job and gave me suggestions for how best to fence in my wonky steep yard. I was able to reach Kory throughout the process when I had questions. read more

Fence is new so time will tell but so far we've been very happy with Triple K. Price was reasonable, installation was quick and easy and the fence looks great. We took the recommendations of neighbors and are glad we did. read more

We utilized Triple K for a wood fence and 5 years later, I am having to spend over $10,000 dollars to have it replaced. The workmanship is sloppy and every company that I have had come out has stated as such. I spent over $10,000 getting the fence and I would have thought is would have lasted a bit longer. I would not recommend this company to any homeowner. Beware Beware Beware read more

Triple K offered up the cheapest quote, and I got exactly what I paid for. My fence panel is warped, both gates are having difficulty opening and closing and latching. I've called repeatedly and explained that as a young widow of a Marine who selflessly served our country that I do not have someone at home to repair their sloppy work. However, they apparently have poor business practice and have yet to literally mend their fence. I would not recommend this company. read more

Triple K put in my neighbor's fence. Before signing the HOA paper work for the fence, my neighbor spoke to Triple K. He asked if Triple K could change the location of the gate on our trash bin because it interferes with the location of the fence they wanted to install. After being assured they could change the gate, we signed the paperwork. The day the workers arrived to put up the fence, my husband went and spoke to the Forman who quoted a price to us to change the gate location. We accepted the price and he said he would do it after completing the fence. What was a two day job, ended up a one day job for the fence and our gate was never changed. While reviewing the work completed, by Triple K with the neighbor, we notice damage to the side of our house that was obviously done by Triple K. We tried to contact the company multiple times. The secretary, who answered the phone, was rude and kept claiming that no one was available. Finally, after threatening to take them to court, Corey a supervisor, came out to the house to see the damage. At first, he claimed that his men didn't do the damage to our house. However, his tune changed, once my husband showed up outside the house. Corey said he would speak with his boss and get back with my husband to repair the damage and do the gate. He has yet to call us back and no one is answering the phone at Triple K. read more

We got 2 quotes for putting a fence in our backyard, and Triple K was one of them. They were ALOT cheaper than the other guy. They were very easy to deal with and were very friendly. They worked with us when we had to change the start date several times (due to HOA approval). They showed up first thing in the morning and got our fence and 2 gates up by 2pm. The 3 fence-putter-upper guys were very nice and quiet. The fence is gorgeous and they did a first-rate job. I would sing their praises to anyone! read more

We had a fence installed by Triple-K in late 2015. There was a problem with the gate from the beginning. It started to fall off and they came out to repair it as "a courtesy". A year later the entire gate fell off and we were told it was because of the strong winds and it wasn't their responsibility. After several phone calls and emails to Triple-K, which were ignored, we had it reattached by a handyman who knew what he was doing. Triple-K attached the gate with five short nails. The handyman used large bolts. He said they did an unprofessional job. The workmen seemed more interested in rushing through the job rather then doing a good job. Four men plus their supervisor (the only one who spoke a little English) put the fence up in sections. In most sections the boards touch the ground but in two sections they are 2 or 3 inches off the ground. The boards are warping to the point where some are actually bent forward at the top. If you hire Triple-K to install a fence you will get sloppy workmanship, little communication with either the workmen or the office, gates falling off and added expense to have someone else repair their work. read more

We ended up spending a good amount of money for a privacy fence, and it turned out great for the most part, except for one part: the gate. The main reason why I give them one star is because their customer service is just filled with attitude. I gave them a call to have the gate fixed to how I would like it but the conversation was filled with attitude in the end. You'd figure most companies would fix the problem just to satisfy their customers but this company did not handle this situation well at all. Now that we had a bad experience as far as customer service, I have decided to fix the fence myself. read more

Triple k has done two different fences for us and we were very pleased with both! Best quote around and they were very fast to put fences up! read more

A $14,000 horse fence is pulling apart and bowing badly. I have called for 3 months to have someone come out. No one returns my call. Very shoddy workmanship . Fence is 2 1/2 years old. Nails too short. Boards not turned correctly. read more

Called on March 20th for an estimate on a PVC fence for my property. A nice lady took a message and said a salesmen would return my call. I got a call within an hour from a gentlemen who identified himself as Keith. I asked Keith who? He said he doesn't give out his last name and all I need to know is Keith. "Keith" then proceeded to say he was the owner of the company but still wouldn't give his last name. He gave me a very reasonable estimate and I agreed to the price and then I asked when he could start? He then hung up on me. It was the strangest conversation I have ever had. So if you plan on using them for a fence whatever you do don't ask "keith" his last name it seems to tick him off. Maybe he is a secret agent. Lol. read more

The farthest I went with this company was merely four phone calls, all of which were me trying to chase down an estimate for a new fence installation. I initially chose Triple-K because they came highly recommended by a trusted friend. I had only the highest expectations when I made my first call - asked for an estimate - a week goes by, and I hear nothing. I follow up with another call, and then another, and then finally another again this morning. Each time it was "Oh, someone will get out there this week." Finally this morning the answer was "I guess the sales man came out and, I just don't know, maybe he determined he couldn't put up a fence for you, I don't know what else to tell you." I question a company's business practices if they (A) don't know the schedule of their sales team and (B) don't have a system in place to at least call a customer back and inform them that they can't complete the project. I truly believe that NO salesman came to the house and even looked at the job, and that I was just placated with a poorly thought up excuse. I was told "Oh, we're swamped right now." That's fine, but inform your market of such. Communication is key, and Triple-K isn't up to par in this department. read more

We Just wanted to give our experience with Triple K Fencing. We had an appointment scheduled for today at noon. We specifically told them (as we did the other fence companies that have given us estimates) that we have dogs and to please call us when they're on their way. They said they would. I left work three hours early, I arrived home at 11:45. Walking up to the front door, I saw they had come & gone, leaving their business card in the door. We had not gotten a phone call (like they agreed to do) and when I got inside, I discovered my poor dog had panicked and destroyed one of our blinds. I called the company & spoke with a female who informed me that there had been an emergency with another worker, and the man at our house had to leave in a hurry. Hopefully the worker was OK, but still not sure what it has to do with them arriving early and not calling. She couldn't give me an answer so this afternoon my husband ended up speaking to a man who gave us a completely different story. He said our appt was for 11:00 and the entire issue was our fault. He was argumentative and kept interrupting my husband.Not even remotely apologetic, and gave us a quote for $2,000 above the highest quote so far. I posted this on Stafford Talk on Facebook and the amount of unhappy customers that spoke up speaks volumes. I can honestly say it was some of the worst customer service I've ever had. Needless to say we will not be using this company for our fencing needs. read more

Very satisfied with my wooden picket fence installation. Crew showed on time. Started work immediately. Cleaned up when they finished. Fence looks great. Lined up perfectly. It's exactly what I wanted at a very competitive price. Everything was on schedule from the time Korey showed up to give me a free estimate to the install. The job foreman told me before he left to call if there were any future issues as the lumber dries. read more

I moved into my house in April 2017. My home came with a completely fenced-in yard, installed by Triple K Fence. I discovered that a few planks in the far back corner had come loose, allowing the dog in the neighbor's yard behind mine to almost fully enter my yard. This dog just so happened to be aggressive and prone to biting my dog. I called Triple K to have them come out and quote me for repairs. My first call (late April/early May, I believe) was answered by a woman who informed me that it would take them a while to send someone out, as their workers were overloaded with repair calls in Caroline County due to a recent storm. I said "Okay, no biggie. Let me know the earliest I can get on the schedule and I'll just block off that corner of the yard until your techs can come out." She informed me that they "don't schedule repair calls," that they "just send someone out whenever they can and leave a quote at your property when they leave." This sounded completely bizarre and definitely didn't sit well with me for a few reasons, to include: a) I'm not a big fan of complete strangers being on my property when I'm not home, and b) my dog, while not in any way aggressive, isn't too cool with having complete strangers just entering our yard without proper introduction. This whole thing just really made me feel uneasy, but I needed my fence fixed ASAP. I asked them if they could call me at work when they were on their way out and the woman VERY reluctantly agreed, making it seem like some huge inconvenience that I asked to be kept in the loop. Fast forward roughly a month, and I had yet to receive any follow-up. In the meantime, the fence continued to get worse, as the neighbor's dog kept pushing through the existing hole to get to my dog. I call Triple K again. This time, a man answers and I go through the whole spiel again with him. I reiterate the fact that I really need the matter resolved, as I'd prefer not to have my dog mauled by the neighbor's dog. Once again, I was assured that someone will be out, and that I'd receive a call when a tech was on the way. Another month or so goes by with no visit, no follow-up. I call a third and final time. Same conversation goes down AGAIN, this time with me being slightly more assertive than I had been during my first two calls. I make sure to once again stress the urgency of the situation, due to my neighbor's aggressive dog. You would think that at this point, they would a) apologize for the lack of follow-up and b) say something along the lines of "We don't usually schedule repairs, but we'll make an exception this time, given the circumstances," but nope. That would just be good business practice. Take a wild guess as to whether someone from Triple K has shown up to my house since my third phone call (here's a hint: if you guessed they still hadn't been out, you'd be right). So, after 4-5 months and three phone calls with absolutely zero follow-up from Triple K, I finally decided to book an appointment for a repair estimate with another company (an APPOINTMENT, where the company actually sets up a date/time to come out, so that I can arrange to be home when they get to my house). I will also be taking the Triple K sign off my fence this week, as I refuse to advertise for a company with such a blatant lack of regard for its customers. Let me be very clear: I'm not someone who's prone to getting super dramatic or bent out of shape about things. It takes a LOT for me to leave a negative review for a company, especially one that is locally-owned. In all my years of using social media, I think this is only the second time I've called attention to an organization's poor business practices. So anyone reading this, please take what I've said for what it's worth. I would just really hate to see anyone give Triple K any new business, only to be completely blown off after their fence was installed and was in need of repair/follow-up servicing. read more

We received a quote that was a bit high and requested an amount of believed to be reasonable. The guy said he would get back to me and never did so I call looking for him and I get this guy named Keith. Keith is sadly the President of this company who absolutely lacks leadership and communication skills. He is very emotional is doesn't possess the ability to communicate business deals on any level and believes he is the be all of putting up fences. As a result, he will not be getting my money nor will I refer this lousy company to anyone. If you don't believe ask to speak to Keith about your quote its comical because it's like speaking to a child. read more