They were able to come and install with no issues and little water. Good attention to detail and…read morewas willing to work with us on warranty and written agreement.

Travis and Elvis were super helpful and professional! From chatting via Yelp, gathering project…read moredetails and setting up an appointment was very efficient and easy. They called me the morning of the appointment to share their ETA which was great! They helped me understand what happened with my tankless water heater and were able to set up a same day install. They also helped answer questions I had with the water heater for the second floor. Very pleased with their work, will definitely continue working with them for future projects.

Mike is really great. He's been out to our house a few times to fix various disasters that other…read moreproviders (one contractor on bathroom reno, and one appliance purchase/install, one other quick thing) have left us with. Always super positive, very thorough, and fixes complete. He's the first person I think of when something occurs, so much so that I remember his name and company name even though it's been years between issues.

I was away on business and not only did Mike and his man come out in a blizzard to get our heat…read moregoing. He did something that was unbelievable to me. He and his man shoveled all the walkways and the driveway so my wife could get her car out in the morning. They did this because they wanted to make sure the repair would work, and after the installation of the part, there was a certain amount of time the system needed to reboot. I repeatedly tried to pay him for all the extra attention and he refused. This is a true pay it forward company. There are few of these type of businesses these days. He limits his client base because it's not about the money it's more of a passion for this guy. I wish you nothing but more success.

Super-fast turnaround, timely and transparent communication. Will be a repeat customer!read more

Second time called and excellent service and fixed a mistake I made, I learned my lesson and will…read moreleave plumbing in the hands of this company. Excellent service

Was very pleased with the service and care provided by this team- they arrived in less than 30…read moreminutes and assisted with a very stressful situation with ease, calm, and knowledge. Highly recommend!

Schaaf has handled all my plumbing issues for the last 25 years. Recently we were going out of town…read moreand noticed water stains near hot water heater in mechanical room. Schaaf came within a few hours, diagnosed and fixed issue. The pressure release valve required replacement. very much appreciate their quick response as always. Give them a try. They will more than answer the call and explain the issue and options. Thank you Schaaf and Jimmy!

Big Boy Plumbing was contracted through our home warranty insurance company back in early April…read more The 'plumber' showed up very late in the evening (9pm) after being late for a 5pm appointment. He had no tools or equipment on him, could not speak English, and we knew that he would not be able to fix anything that night. He was there to 'diagnose' the problem but, since we couldn't communicate with each other effectively, it was a futile attempt at a service call. He rescheduled again for a couple days later and again, was late. I had to leave for work but my partner and the superintendent of the building were here attending as support. My partner called me on the phone (FaceTime) to report that the 'plumber' had broken a pipe deep in the concrete wall (we live in a Brooklyn pre-war building) and had caused more damage than what was necessary. Mind you, all that needed to be done was replace a corroded p-trap and to replace a leaky cold water valve under the sink. Both of which are exposed and accessible. Apparently, he busted into the concrete wall behind the sink (an extremely unnecessary thing to do according to both the superintendent and the real plumbers we had to get later to fix the mess he created). The resulting problem, after all the screaming and expletives exchanged on the phone between the 'plumber' and his boss (Leo), our superintendent asked him to leave as he'd "done all he could do." The 'plumber' left screaming horrible things about his boss and stormed out of our apartment. (Mind you, I saw all this on FaceTime from work. Horrific scene, trust me). We ended up footing the bill for around $4,200 to have everything repaired. So NO. I would not recommend hiring this company for anything. We found out later that this 'plumber' most likely not even licensed! I thought plumbing companies were suppose to have only licensed technicians working for them. Never again!

Tried to establish a relationship recently for work. Using their ServiceWhale website got me an…read moreappointment via text. Nobody showed up. Leo called once to see if he could come off schedule, but I wasn't available. Called back 3 times since calls go to voicemail. Not the way to run a business, and garners very little trust. If you're too busy just say so. Don't leave people hanging.

We were stuck on a 99 degree day and woke up to our AC unit not working. Within minutes of me…read morereaching out, I received a call back and they were at our house within an hour and a half. Very professional and friendly. They diagnosed the problem quickly and had a replacement part on hand. Great service! Will definitely call them again!

UMG helped with out heating when something went wrong. The team answered my questions, fixed the…read moreproblem immediately, and made us feel very comfortable. Would highly recommend!

Our hot water Heater went out over the Easter Weekend that left us high and dry. We contacted Niko…read moreover at Vuksani Service Group on Sunday, was contacted shortly there after and we discussed the details of the Job and the model of the replacement water heater wanted. We set up an appointment for early Monday morning and Niko was there promptly and even made arrangement to arrive earlier than we first agreed upon. Niko arrived on time, reviewed the current installation, provide a more than fair price for the job and once agreed upon, had the model water heater I requested with a service crew onsite within 30 minutes. The job was completed within a few hours and the water heater was fired up without issue. Their crew was professional and respectful and after only a few hours, we had a new water heater installed. They even corrected some faulty plumbing mistakes made by the last "plumber" that installed the prior water heater. Niko returned a bit later in the day to inspect the work done by his crew and to sign-off on the job. These guys are my new go-to plumbers for my house in Queens, NY. Prompt, courteous, a skilled, professional team and a great price. That is a combination that is hard to find these days.

My water heater was 25 years old so when we saw water coming out of the bottom I knew we needed a…read morenew one . Guess where I looked ? Yelp of course ! The recommendations were looking good so I called Vuksani Service Group ! They were at my house the next day, very nice guys they took the old water heater out which looked very difficult to do because my stairwell is narrow and it was heavy and they installed the new one. They offered a discount for a cash payment and to call Nico if there was any problem. I did call about the water temperature being too hot and he texted back promptly with a solution ! I'm very pleased and will be calling them again if needed !

Ismail, Thank you for your prompt response. He came in under…read morean hour and fixed my issue! Highly recommend!

I had an excellent experience with Ismail. He was incredibly straightforward, honest and…read moreprofessional from start to finish. He was able to come out within just two hours, which was a lifesaver. Ismail offered a very fair price and delivered great service. I cannot recommend him enough. Absolutely outstanding!