I'm fed up, therefore I am writing this review, but maybe it'll finally make Oakley understand that…read morehis constant harassment about Solar is completely unacceptable. I told him on Oct 30th, I wasn't interested, he had the nerve to ring my doorbell again today, this time with his manager.- Belton, TX Update: 15 Nov 2024. Mr. Bauman, the CEO/partner at Greenstar reached out apologizing for the actions of the rep and manager. I greatly appreciated the quick and remorseful response. Mr. Bauman. I completely understand that the actions of some do not represent the entire company as whole. Thank you very much.

Initial set up, coordination was great! I live in an HOA and did not have to do anything on my end…read moreto assist the project in moving forward. Fast forward to 1.5yrs later and I have a much larger electricity bill than I had previously seen, by month 2, thinking maybe the 1st month was large due to a combination of use and weather. I called in and there are several panels not working. I was told a tech will call to schedule service, no call, but someone randomly showed up. I verified that they were with the solar company, etc. a few visits and 2 weeks later, still no improvement and communication between the techs, to myself and/or the customer service staff was not efficient. Customer service gal did communicate with me-mostly by my outreach, however, they communicated. I wish I would have read more reviews about this company and asked more questions regarding their processes if there were ever any issues, etc. Overall, the product has been ok (with the exception of this incident), it's the lack of communication between all parties involved. As well as no financial relief granted to the consumer for not having the panels working and thus having larger electricity costs. EDITED to reply to the owner. Thank you for replying to my review. However, there is a discrepancy in your time frame. We have not had panels for 3 years. The contract was signed September 2023; install was January 2024. That does not equal to having them installed and functioning for three years. Hopefully resolution comes sooner rather than later.

They just get in quick do a perfect job along with my insurance. I pay my deductible and they do…read morethe work. Fast and reliable. Great, good and HONEST people.

Temperature Control did an outstanding job repairing my Air Conditioner. This is my second time in…read more3 years I had to call them. The control board went bad. That item is extremely pricey. I did my research. Robert and Tracy are kind and thoughtful in their communication. It's always a pleasure to talk to them. The techs are respectful, friendly and efficient. The prices are very affordable. They did a job for me $862 less then I was quoted by another company. I highly recommend this company for all your Heating and AC needs. Robert will take care of you and you will be pleased.

Customer Service was great till it wasn't!…read more I've been trying to get the San Antonio office to repair a panel that isn't producing energy. It's been more than 3 months including many phone calls and 4 visits. they said 3 months ago that they were having phone system problems. I was told the same thing from a warehouseman last week when I visited. Of the 4 visits people were only in the office one time. They looked at my system online and told we it was a simple fix and would get tight on it. that was 2 months ago.....

In conjunction with Texas' mid-February 2021 big-freeze & 3.5 days without power based on ERCOT's…read morestatewide directed rolling power outages, we decided to add a whole-house, stationary backup generator. We contacted several local (San Antonio-metro area) electrical contractors to investigate pricing and timing of backup power; primarily to keep the heat and lights on. We selected Advanced Solar & Electric (ASE) for the job. The wait was long -- 8.5 months from order until delivery -- delays based on Covid-19 and Supply-Chain issues; not the contractor. IMPORTANT NOTE: When tied into the electrical-grid, Solar systems do not work without inbound power from the grid. The ASE Team did their best to keep me informed of equipment status. They submitted plans to the City and CPS Energy, obtained necessary permits, and once the equipment arrived, they were very flexible in scheduling the installation with me. My biggest frustration with ASE was the fact they don't have on-staff plumbers or sub-contract with local plumbers to add a fuel-source for your generator-set and assist homeowners in controlling costs or being taken advantage of by unscrupulous profiteers. I needed a tap directly off the natural gas-meter approximately 20 - 25 feet in length. When selecting a plumber; quality of work and pricing were of paramount concern. Price bids were all over the map -- ranging from a high of $5900.00 down to the $1200.00 range. We selected the $1200.00 bid as the plumber had done previous work for us. In the end, the process was time-consuming but we're very happy with the generator-set installation. The overall appearance and integration with our pre-existing solar system (SunPower - a different vendor) and the additional gas-line tap are aesthetically pleasing. The generator kicked into action yesterday -- 2/3/2022 when local power went out due to our latest Winter storm. It ran for 6.5 hours until CPS restored local power and the auto-switchback feature is great. Lastly, we selected a Kohler 20 KW (whole-house) unit over other brands because of it's composite case versus aluminum. Neal S

Johnny showed up on time, was professional, kind, and knowledgeable about our HVAC system. He…read moreidentified problems that if fixed would easily extend the life of our systems and explained why those problems would effect the functionality and cleanliness of our air. We're very excited for Hachi Air to return and make their repairs/replacements to help our system function better and improve our air quality. Billy (the manager) was very helpful and ensured we understood all repairs and even offered to add a Water Treatment system for a discounted expense. (INSTALL UPDATE): Edwin arrived on time and completed all contracted work in a reasonable timeframe. He was extremely professional, and after hearing about health issues made additional "air cleaning" recommendations. Had Billy (mentioned above) call us THAT NIGHT and explained everything including pricing. We're grateful we were able to give our unit a hand up to keep it running, AND give ourselves cleaner air for hopefully less doctor visits in the coming year. Update: 7/9/26 Edwin came out today to help us replace our SOLARIAS UV SANITIZING BULB, they completed the assessment, got the appropriate bulb, replaced, and closed up my attic in less than an hour. AND while I was on a business video meeting. If we could give 10 stars we would! Thank you again Hachi Air! Loyal Customers and Referral Partners have been earned

Classic bait and switch. Over promise, over charge but under delivered. Don't let the sales person…read morefool you with "transparency and integrity" talk. Double check your work contract - and ask plenty of questions. This company relies on the fact that you don't know how ac systems work or what the current code is. First issue - item purchased was premium package that was supposed to come with life time warranty - The catch, only the outside unit is covered - not the air handler/inside unit. Second issue - my custom air duct work was suppose to industry standard to increase performance, efficiency, and optimized air flow -The catch, no air flow test was ran, had to point out that install team brough 6 dampers out but only installed two - have photos and proof - two weeks later - they came to install two more dampers. Third Issue - during sales prep - onsite team member said that attic space insulation was undersized - and said that it would be best to have insulation brought up to code (current code is R38) -The catch, insulation team only brought 4 bags of Pink insulation and missed front half of the attic - they later came back to install more, only after asking about the initial work completed - before work, insulation was at 3 1/2 inches - after work it was at 8 - to get to R38 insulation height should be 13 1/2 inches - to be fair on this one - contract just said top up of 4 inches (goes to double check the contract work statement) Fourth issue - post install inspection for both AC and duct work - per work contract "Test, calibrate, and ensure proper operation of the entire system upon completion." The work was done, and absolutely no test, calibration was performed. The team member that performed the final visit, didn't even check the outside unit nor open the inside unit closet door - he asked if anything was wrong and I provided the three issues I had. He left stating that he has to speak to owner. Fifth issue - install team will pressure you into signing the work complete form (my boss says we can't go home until you sign this - word for from the tech), if you financed the project - don't do this, until all the items on the project are done, like final inspection and any tuning or adjustments. You don't have to sign until everything is actually done. Ultimately, how a business is ran is on the owner - and he choose to not do the right thing, and fight me on the corrections needed. He's a great salesman but poor at customer service. I'll filed a formal complaint against this company to the Texas AG and the Texas Department of Licensing and Regulation. At this stage it's not about how much I got robbed of, it's about public awareness of this company's business practices. Late night message from personal phone from their dispatcher on 26 June - regarding my request for flow testing for the air vents. I got a text from their dispatcher that my request for flow testing was denied from the recommendation of the technician that "checked" our system. Funny part, when he came, he was the one that recommended the flow hood testing to ensure that we get an accurate measurement. So how can the person that recommends the testing, also be the same person that denied it? I have screen shots saved from the text messaging to confirm this. The company quickly switched gears when I told them that it was unfortunate to hear the news - and that I would be submitting a complaint to the Texas AG and to the TDLR (I recommend anyone that had issues with this company to do the same) - then almost non stop texts back and forth only after stating that a formal complaint will be filed, when all they had to do was come fix what was started. I find it sad that it took doing that for them to "want" to make things right. During the follow up visit to resolve the insulation concern to our agreement - the technician used a hand held anemometer as a courtesy and showed that only two output registers actually blew air that could be measured...all other vents was not flowing measurable air, and the tech said, "yeah we need the flow hood to do this, let me get with Mike to see when he can get it out of storage". During the same visit, I was shown the duct work that was designed and the technician admitted that it was not what was installed (breach of contract) - another item to list on the complaint. Don't trust this company - I'm a hard working disabled Air Force Vet and they took advantage of my situation. Good thing I kept screen shots of all the texts.

Still waiting on the owner to reach out to me. Their employee Amber responded after I elevated my…read moreconcerns with the office manager- Robin. Amber then lied and claimed there were "several" attempts to repair my fence. There were two attempts- one of which the roof was being repaired and it was too hazardous of an environment to come and the 2nd attempt they showed up with the wrong materials. They only call around 3:30pm and ask if they can come at that time- no advance notice. The repairman that was sent with the wrong materials the 2nd time was really kind and told me that he brought it up for weeks and the office staff kept sending him to other jobs. This is important for those considering Superior Fence: Amber then said that Superior Fence does not make repairs DURING the warranty period rather, they only make repairs at the END of the warranty period all at once. In other words, I- or you- will have to wait 12 months or however long your negotiated warranty period is to have any covered repairs completed. These unique terms are not on the contract and never shared with me until over a month after I brought my concerns to their attention. Only upon elevating my concerns due to the lack of response did Amber share this. Have you ever heard of a company that will not provide service until your warranty expires? I am stuck with a cedar fence that warps due to the sun and it will continue to happen for the life of the fence. Roger advised me that cedar is most durable and suitable for the TX heat. I paid a premium for this type of material. I don't know what they did to my fence and I have been asking for the owner to contact me and offer me assurance that the company will handle my concerns- yet to no avail. Stay away from Superior Fence Co!

Short version: Overpriced with poor communication…read more Long version: I had a couple quotes for a fence from different companies. One was a small local contractor who was a couple thousand cheaper but I have spent the last year working with a very small contractor on my home renovation, and it's been frustrating so I decided to go with a bigger name even though it cost more. The fence itself would be fine except, on the one side that is most visible to the road it comes to a point in the middle and has 2 short panels which is different then the rest of the fence. They started installing post at both ends and met in the middle. I questioned the crew who were very nice, but could speak very limited English in the middle of the second day why there was two post only two feet away in the middle of the fence line, but he just said that's how it worked out. He did move it to be centered so instead of a 6 foot/2 foot panel it's now a 4ft/4ft. Aesthetically it looks ok now. If he had put a 2 foot panel in it would have looked terrible. Either way, this review would have been different if I felt communication from the agent (Steve) was better. First off, he told me they had plenty of stock in the product I choose. I sign the contract and pay half. No communication as promised the next week. I leave a message and the following week he calls back. He says the product I ordered is now out of stock because a big company bought it all and it would be 2 months unless I wanted to upgrade. It was only $350 more and I wanted to get it done so I went with it. Then during the job I called with concerns that the 2 posts were 2 feet apart in the middle of the fence. His reply is that he will come the next morning but there's really nothing can be done since the post were already in the ground. First I think that's an unacceptable answer especially considering the rails weren't attached, etc. The crew end up working late that night. I tried calling again and it went to his VM. The crew then shows up early the next morning and finishes it. I see his vehicle at the edge of my property after they finish. I thought he had come to talk to me but he didn't knock, call, text, etc and I probably wouldn't have made it to his car before he left. Either way he clearly didn't feel the need to contact me despite me calling twice with concerns.

I recently had an unfortunate experience with Robertson Mechanical. My AC unit went out two weeks…read moreago, so I reached out to my home insurance provider, who assigned Robertson Mechanical for the repair. The technician came to my house on Wednesday and diagnosed the issue. He was supposed to send a report to the insurance company to initiate the repair, but he never did. For four days straight, my insurance company tried calling Robertson Mechanical without any response; their calls went to voicemail every time. Due to this lack of communication and follow-through, my insurance provider had to assign a new technician to get the job done.

We recently had the pleasure of working with Mr. Robertson of Roberston Mechanical, and we must say…read morehe did an amazing job!! Our AC went out on Friday and our warranty services sent a request to Mr. Roberston. We called him directly and although he was fully booked, he came out on a Sunday to address our AC issues. He was able to diagnosis and correct the problem promptly. We are happy to say we are back in working conditition! He provided prompt service and went above and beyond to ensure everything was working perfectly. We highly recommend his company to anyone is need of AC services. Thank you again for the great job!!! The Watsons

Genuinely cares to fix your system. Reasonable and sensible in all aspects. Thank you Eric.read more

Been using Bluegreen over the last 6 years and their maintenance cost to keep my new house (11years…read moreold) running. Has been an average of $1,000 a year in maintenance cost. Had an evaporator coil that had a 10-year warranty went out after 6 years and charged another $2,000. When the two maintenance guys came to my house they could not speak English, they change the evaporator coil and cut the straps hanging from my ceiling and you start from blocks underneath. Within a day AC was leaking cold air all around where they repaired it and had to come back out and fix it. Eric the owner was telling me how he cut me a break on cost, but when you look at over 6 years and then $1,000 more a year just to have an AC not worth it.