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    The AC Gentleman

    4.5 (8 reviews)
    Open Open 24 hours

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    3 months ago

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    2 years ago

    This company is wonderful! The tech was very professional and knowledgeable. I'm happy with the work they did on ac unit! Thank you so much!

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    Veteran Air

    Veteran Air

    4.7
    (92 reviews)

    Service repairman was very professional and had the parts necessary to make the repair immediately…read more Could feel instant improvement.

    Very disappointed with the quality of work from Veteran Air…read more I called Veteran Air before a major cold snap to have our heat pump checked out. Their technician, Jonathan Scholtz, diagnosed a corroded indoor evaporator coil and low system pressure. He also tried to upsell me on replacing the entire unit -- I should have realized that was a warning sign. Instead, they replaced just the coil. I paid the full amount ($3,233.85 after the veteran discount) and hoped that would be the end of it. About five months later, I started noticing the condensate pan overflowing and draining outside the house. I tried clearing the lines myself, but the dripping continued. Since it took Lisa from Veteran Air several hours to respond, I went ahead and called another HVAC company for help. They charged me a $150 on-site visit fee. The other technician was shocked by what he found: when Veteran Air replaced the coil, they never reinstalled the baffles around it and didn't even secure the coil properly in the brackets. There was basically no way for the condensation to drain correctly. He also confirmed the system pressure was still extremely low. The other techs could have fixed it right then, but they didn't want me to be out of pocket for repairs that should be covered under warranty. They recommended I call Veteran Air back to make it right. Here are pictures of what the other HVAC tech saw. I'm really disappointed -- I expected better, especially from a company that serves veterans. I wouldn NOT recommend Veteran Air based on this experience.

    The AC Gentleman - hvac - Updated July 2026

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