We asked for a technician o make some adjustments to the Trane system we bought in spring of 2025…read more James, who has worked with Wright Home Services for more than 15 years with Trane products, made some adjustments, and the system continues to keep us cool. The Trane system was installed by Wright in April 2025. Quite an upgrade compared to the nearly 20 year old system we replaced. All in all, we have noticed a significant decrease in energy consumption and cost.

My Trane died and given that it was about 15 years old, the part was unavailable. That is how to…read morestop a Trane btw, obsolecece. Nevertheless, it was a very low maintenance unit so I decided to go with another. The sales rep Jason gave me a few options and his throughts on trade offs. I wound up deciding to get another faily high-end Trane and I'm very happy with it. Write Home Services installed the unit and did a great job. I enjoyed all of my interactions with the workers from the repair tech, sales rep, and installation crew. This is a good company to work with.

Johnny showed up on time, was professional, kind, and knowledgeable about our HVAC system. He…read moreidentified problems that if fixed would easily extend the life of our systems and explained why those problems would effect the functionality and cleanliness of our air. We're very excited for Hachi Air to return and make their repairs/replacements to help our system function better and improve our air quality. Billy (the manager) was very helpful and ensured we understood all repairs and even offered to add a Water Treatment system for a discounted expense. (INSTALL UPDATE): Edwin arrived on time and completed all contracted work in a reasonable timeframe. He was extremely professional, and after hearing about health issues made additional "air cleaning" recommendations. Had Billy (mentioned above) call us THAT NIGHT and explained everything including pricing. We're grateful we were able to give our unit a hand up to keep it running, AND give ourselves cleaner air for hopefully less doctor visits in the coming year. Update: 7/9/26 Edwin came out today to help us replace our SOLARIAS UV SANITIZING BULB, they completed the assessment, got the appropriate bulb, replaced, and closed up my attic in less than an hour. AND while I was on a business video meeting. If we could give 10 stars we would! Thank you again Hachi Air! Loyal Customers and Referral Partners have been earned

I'm in awe of the great customer service I received all around from scheduling the initial…read moreappointment with Reagan to having Zechariah and Mike coming out to check on my AC unit to speaking with Billy, who shared knowledge and showing how much he really cared about this customers. Thank you to Edwin and Junior who worked on replacing my AC unit they did an amazing job. I'm truly grateful to have come across a company who genuinely cares about their customers thank you.

I've been a customer of Comfort-Air Engineering & Primo Plumbing for over five years, but my recent…read moreexperience has been unacceptable. The company double-billed me for the same AC service, an invoice I had already paid, and has ignored three months of my calls and emails seeking clarification about the second charge. I continue to receive automated invoices without any explanation of the duplicate billing or the work supposedly performed. Even worse, an employee reached out to me in an email, falsely claiming that I was trying to hold them "financially responsible" for things outside of their control simply because I asked a question about the work performed. This was especially troubling since the dispatcher had already confirmed it was the same issue being repaired a second time. Neither management nor the owner (who had been personally introduced to me) has ever responded. This company's unprofessionalism, billing errors, and disregard for customers are appalling. Avoid this company at all costs. I am now evaluating whether to escalate this matter to consumer protection agencies to prevent others from being treated the same way. It's sad to see a business I've supported for years fail to provide simple explanations and treat loyal customers this poorly. All trust has been lost. Response to the Company's response: I appreciate the company's reply, but it unfortunately confirms the very issue I described. For three months, I asked for clarification on why I was billed twice for the same unresolved problem, a matter your own dispatcher acknowledged was the same service being revisited, not a new one. That's why I reached out for clarification, as anyone would after receiving a second bill by surprise that was said to be for the same work. The repair was only completed successfully on the second visit, which is when payment should reasonably apply. The problem has since been resolved with no further issues, confirming that the first visit was not a completed job, something also acknowledged by the dispatcher. Despite repeated outreach, no one ever explained this or provided details of what was done on that second visit; I only received another invoice. After being ignored for months, I ultimately paid the second bill under threat of collections, not because the situation was ever clarified. The owner's follow-up came only after I posted this review, and even then, my questions about billing and communication were not addressed. I've been a customer for over five years and have always paid promptly once a repair was completed. My only request was transparency. It's disappointing that instead of acknowledging that, the company continues to deflect responsibility rather than address the lack of communication and customer care that led to this situation. I'm not looking to escalate this any further; I simply wanted the company to understand how this came across from a long-time customer's perspective. I genuinely hope you take this as constructive feedback. In my experience, clear communication and follow-through make all the difference in maintaining trust and long-term relationships. Disacknowledgement only leads to a loss of trust, and in this case, confirms it.

They've saved me a small FORTUNE multiple times…read more Today my aircon drain plugged upstairs. AT 4:30 pm o;n a Fridday I needed help. They sent out someone for an emergency call. They fixed it fast and charged me UNDER $270!! On a Friday evvening at 7 pm. when tech arrived. That's amazing. He also figured out how to unclog the downstairs sink which drained slow. No one else could figure it out cause it's copper pipes that are an odd configuration. Another time he sold me an air conditioner for about $9,000 less than others would have charged. He said it was an older model he had. It works fantastic as the house is older. Perfect match. I'm not saying they're perfect. But I've dealt with other plumbing companies who tried to charge me $10,000 for a problem they fixed for $300. HONEST is freaking hard to find.

excellent customer service, very helpful, professional, good price, have used their service for…read moreyears

I am very pleased with the services offered by Air RX AC & Heating. John is very patient in…read moreanswering questions & explaining how the system work. Fair price for the work done compared to other companies; actually better! The crew was very respectful & did not leave a mess after install of a complete HVAC system & repair of the ducts. Other companies were only concerned with selling me a new unit. John took time to listen to us & design a package to fit our needs. I highly recommend this company!

Burkholder HVAC came out to fix my mini splits in a timely manner- within a day or two. It has…read morebeen difficult to find technicians who can work on mini splits knowledgeably. It was very clear that Mike knew exactly what he was doing: he was focused on his work and he answered my questions with depth answers on a level I could understand. When replacement parts took a long time to come in, I was called when they told me they would call to update me. They also perform a bi-annual update on my mom's AC; she is also very satisfied.

I've been using Burkholder Heating and Air for over 15 years. The first time my AC broke I learned…read moreof them from a friend. My original AC installer was telling me my compressor was shot so I called Burkholder for a second opinion. They responded quickly, were professional and the problem was fixed that day. It was a simple capacitor fix and the price was minimal. I've trusted and used them ever since. The system lasted 20 years until I recently had Burkholder upgrade it to a new one. The price was great as always and they surprised me by telling me about a rebate I was eligible for. I would highly recommend Burkholder for all your heating and AC needs.

I cannot say enough about Cory and C&M Repairs. I was sitting here tonight when I noticed I was a…read morebit warm. I went to my Nest app and saw the AC was set to 76° yet it was 85° everywhere. Ok, we got a problem. I went outside and noticed that the fan was running but did not hear the compressor. I turned everything off, gave it a few minutes and tried again, nothing. So I came into the garage and called the number of the company that installed the unit 5 years ago. After 20 minutes on hold she took down some info, pushed a $30 a month maintenance plan on me and when I asked when they would be out she said tomorrow between 3-10PM. WHAT? I called for 24 hour service, no thanks. I then checked my neighborhood Facebook page and C&M Repairs kept coming up. I called and spoke with Cory. I told him my AC was down and he said he would be over within an hour, he was at another job. One hour later he shows up and begins diagnosing the issue. Within 5 minutes he finds a burnt capacitor, replaces it and I have air conditioning again. The whole time I was outside with him and he was chatting me up, friendly as can be. I told him I will be calling tomorrow to schedule a cleaning and regular maintenance. Companies like this are one in a million these days. I cannot recommend him enough.

If i could give zero I WOULD! This guy has caused my family so much stress and financial strain. I…read morewish i would have went with a different company! After taking my money and avoiding me, with NO REPAIRS DONE, come to find out the guy isn't even LICENSED to work on HVAC systems!!!! That's if you get a response from him. ZERO STARS - HORRIBLE.

I have been using 1604 Air Conditioning and Heating for more than 10 years. I have used their…read moreservices for a total replacement at one home and repairs in two other homes. The owner, Craig Taylor personally took care of my needs. He was prompt, honest and professional. His personal attention to get my HVAC needs completed in a timely manner provided me minimal down time from a company that I trust. The quality of the work was top of the line while saving me from wasting money on needless costs. In October of 2025 , I decided to build a new home. I knew the only company that I needed for my new installation was 1604 Air Conditioning and Heating. My entire system was installed in 3 days and I am incredibly satisfied with the quality and care provided. The system was reasonably priced and I actually saved money on the new system. I highly recommend Mr. Taylor and 1604 for new systems as well as service and repairs.

i can't say enough good things about 1604 A/C and Heating. I had Elmer's A/C examine my two…read moresystems a month ago and was told I needed to replace both plenums to the tune of $2,000+. Other items were added to the estimate. I was totally surprised and called 1604. Craig came out and performed a complete inspection to find that the plenums were not leaking in any way. This senior citizen was pleased to learn the truth. He also inspected the compressors and topped them off with freon. His costs were very reasonable given the inspection and work performed. Craig is very personable and very experienced with A/C systems. As a one person business, he does not pay for office space, payroll taxes, leased vehicles and other typical business related expenses. He is able to pass those savings on to his customers. His new van holds all types of parts and equipment for repairs. I highly recommend 1604 A/C and Heating to anyone who needs service with their HVAC systems.

I would avoid this company at all cost! 5 days ago my a/c quit cooling. I knew it was the…read morecondensation line but the a/c guy Jair didn't go all the way in my attic to look. I was watching him. He said it was the outside unit and cleaned out the compressor. Charged me $749 for 15-20 min of work. Today 5 days later the a/c does the same thing! Stops cooling. Jair comes back and this time goes into the attic. The water pan is full and now he blows out the condensation line. Today he charged me $378.88. Had he checked that line the 1st time he came like he should've I wouldn't of had to call them back. They are not going to do the job right , they will charge you insane prices, and they don't give you an invoice saying what they did. I will never call them again!

Mario was great and I give him 5 Stars. I diagnosed the problem before he ever got to my house. I…read moreused to be a Service Manager for K&S Heating/A/C/Plumbing in Rochester, MN. We also did flat rate pricing as this company does. The charges for certain service are way out of hand. $425 for a run capacitor is way out of line. Shop around before this company takes you to the cleaners. The part is $100.00 to be fair as it is the turbo one and $325 for 30 minutes of Labor. I won't be doing business with this company anymore. Oh And I need a new Heat Pump/Air Handler next year. A $664.00 bill will lose out on a potential $12,000-$15,000 system. Again, Mario is a great technician and I believe NATE Certified.