At first We were impressed with what we were told. A tractor-trailer took out our side mirror,…read morebroke the driver's side mirrorand window, sending glass down side of the coach with many chips on our 2015 American Eagle. They assessed damage, said they needed it 3 weeks to get work done. We had a window of 4 weeks, so we thought we were good. Got coach back in 7 weeks & had to cancel several trips and events we had on our schedule. Quality of the work was OK. Not sure why almost everything inside to coach (like items in a cabinet) were taken out and left all over the coach, given that the work didn't involve that area of the coach. Floor was not protected and found lots of Black dirt and grease. We asked that an air leak be accessed at our expense of $500+. First night after we left, air pump ran constantly. So evidently they didn't do anything and just made an extra $500 They called us part way through the work to say that our chassis batteries were low. We had already planned to replace house batteries, but the Chassis bateries were only 2 years old. First ones lasted 6 years. What really happened is that they ran down our chassis battereis. When we picked up coach, they had it running. Drove about 50 miles where we stopped for fuel. Cut engine off to fuel and would not crank afterwards. We tried auxlillary start and even tried to jump from my Jeep. Nothing worked. Had to call roadside service, since were were dead at Kroger fuel pumps. Wasted over an hour until roadside service brought batteries. Wish Spartan had told us that they had to jump it off that morning - a "minor" detail they didn't think was important to tell us. My recommendation -DO NOT TAKE YOUR COACH HERE FOR WORK. THEY LIE TO YOU AND LEAD YOU ON.

Spartan RV repaired body damage on my van. The work was on time and looks beautiful. Every person I…read moredealt with was professional and courteous. I would have no hesitation recommending Spartan to anyone needing their services.

Dropped in with hubby to check out an RV we were interested in. We had called a few days before to…read moremake sure the model we wanted to see was on site. Karen reassured us it was. We met with Karen and she took us outside to see the RV. She left us to explore the RV and take our time looking at it. She answered all our questions, gave us brochures and also printed out more information for us. There was a small showroom inside the building that had several RVs. The service department was located in the other part of the building. Outside there were quite a few different RV models on display. Everything from roughing it to luxury motor homes. This RV dealership is one of the largest Airstream dealers in the southeast.

I have purchased two RVs from Southland, the most recent in 2024. Unfortunately, my recent…read moreexperience has caused me to lose confidence in Southland and their willingness to stand behind the RVs they sell. I recently discovered that the solar panels on my RV were apparently never properly connected. Since purchasing the RV, the Firefly system has never displayed information from the solar panels. I was new to RV ownership when I purchased it, so I assumed I simply did not understand how the system worked. Recently, I asked an RV technician what I was doing wrong. His answer was: nothing. The wiring from the solar system was simply hanging loose and was not connected. The solar panels apparently have not even been charging the batteries. I contacted Southland and asked them to correct the problem because this is not a component that worked for two years and then failed. According to the technician, it was never connected in the first place and therefore was not delivered to me in working condition. Southland's response was that because two years have passed, they would not fix it. I understand that two years is a significant amount of time, but that misses the point. I am not asking them to warranty a two-year-old component that has worn out or broken. I am asking them to correct something that apparently was never installed or connected properly when the RV was sold. What bothered me even more was that the person I spoke with questioned whether what I was telling her was accurate and told me that I should have reported the problem within 90 days. But as a new RV owner, I had no reason to know that the lack of solar information on the Firefly system meant that the solar system had never actually been connected. I was told that the matter would have to be taken to higher management and that someone would get back to me. I have made three phone calls regarding this issue, and today was the first time a manager returned my call. As of this review, Southland has not offered to correct the problem. There was another issue with my second purchase that, in retrospect, also bothers me. When I purchased my second RV, Southland included several extras that I had purchased for my first RV, even though I had not requested those extras for the second one. Those extras, of course, increased the cost. After purchasing two RVs from Southland, I expected considerably better treatment. My issue is not that something broke after two years. My issue is that a system appears never to have been properly connected before the RV was delivered, and Southland is unwilling to take responsibility for correcting it. Based on my experience, I cannot recommend Southland. They were happy to sell me two RVs, but when I discovered what appears to be a delivery or installation error, getting them to stand behind the product has been a very different experience.

They do good repair and work on RVs. BUT they want you to bring your RV and just leave it over…read morethere in outside in a parking lot - sometimes that can be weeks. Storms, winds, hail, and pounding heat - we always kept ours at least under a cover. Labor rate like most shops going up.

I got good service during busy times. Elaine kept me up to speed including accurate cost estimates…read more I had a few problems that were "hidden", but they found and corrected those as well.

We cannot say enough good things about Michael he absolutely one of the best RV repair person we…read morehave found! Right before this Snow storm we called and he was out within an hour. Diagnosed the motor out on the heater in the RV my Sister lives in, ordered and expedited the motor so it was here in3 days. He went out of his way to arrive at 7:30 on Friday night. Replaced the motor and had heat going by 9:30. We highly recommend him for all your service needs

I'm a new customer to Auto fitness I was treated with respect and courtesy by Pete and also the…read moreyoung lady that actually took care of my car. Five stars to Auto fitness for hiring a woman that is always been a man's profession I will be back the next time I need help with my car

I called Shaun Casey on Sunday. He came out Monday morning--exactly when he said he would. He…read moreimmediately figured out what was wrong and repaired it. He was honest, friendly and professional. So great to have someone come so quickly and to do the work quickly. I will use Casey's again!

This guy is awesome! He's very knowledgeable and even more important he came out on Easter…read moreSunday!!! Thank you so much Sean...

Traveling from out of state and my RV needed a brake job. Robert got me scheduled in for next day…read moreservice. Dealt with Charlie to get any an all necessary repairs done. Was all in all incredible customer service. Most of the times we figure when traveling that repair shops see the dollar signs cuz they know your in a tough spot and willing to pay any price. That's not the case with these guys. Straight up professionals and just good honest people. Highly highly recommended to any and everyone.

Very friendly and knowledgeable staff. Was able to recommend repair to my trailer and made sure…read morethe connection in my vehicle was adequate. Gone by several times and customer service always great. Repaired one of my trailers and no complaints. Great inventory of accessories also.

Just got dumped off when the guy found out I was trying to get information regarding rv fridges,…read morefans etc. He was bragging about being here over 20 years but he passed me off immediately when he realized he wasn't going to make a commission off me. Might be a good place to buy a camper but do yourself a favor. Stick to Amazon or another retailer for Dometic fridges or fantastic fans. btw those two items are $ 1,400.oo but that's not enough apparently.

Highly recommend the service department. Service Manager Ben fixed my fridge issue in 30 minutes…read moreQuality service and reasonable price. What more could you ask for. Definitely found my new service dealer!

Great customer service and James came over to Cottrell trailers a did a DOT inspection. He provided…read moreus with additional help with installing a pogo stick to keep the trailer lines clear from rubbing. Thanks James