This was my first time here for a terrible ankle sprain. There was an annoying discrepancy with my…read moreinsurance, but that did not take away from my experience at Park North. The physical therapist, PAPE, was absolutely amazing. He gives quality outstanding service his clients. He is professional, compassionate, patient, Top tier customer service skills, Knowledgeable and passionate about his profession but still eager and open minded to learn more. I was having difficulty with an AOS brace my doctor recommended and he admitted he was not familiar with the brace, but he didn't give up on helping me until he figured it out and then explained it to me. I'm really sad I cannot continue working with him at Park North. This is the 2nd time in my life I've done physical therapy, and this experience left a long lasting impression on me. My first experience was nothing compared to what I've learned from Pape in a brief period of time. The world needs more people like Pape. Thank you so much.

I highly recommend Park North Physical Therapy! I came to Dr. Pape Diagne with severe back and…read moresciatic pain from an injury. It was so bad that I wasn't sure I'd ever be pain free without surgery, but after 8 weeks of working with Pape I am able to do everything I could do before the injury. I must add that PT only works if you put the work in. Pape gave me the tools to get better, and went above and beyond to help me. Thank you to Pape and all the Park North staff!

They constantly ask for your birthday to check in. While I like the fact that they allowed drop-ins…read morethey do not like dealing with insurance companies. They turned me away due to paperwork and said wait for my call and never called. I went to a competitor and am much happier as I get a solid hour and consistent massages. Be prepared for them to dismiss in thirty minutes and you may or may not get a massage.

I have had a great experience with the Brooklyn location on Fulton Street. They treated me for…read moreproblems with my left shoulder which suddenly hit me. They said it was frozen shoulder. The staff was very nice and helped to reschedule dates when I had conflicts. I am within walking distance of this location so its been very convenient to get to. The care I have received has been excellent.

I went there for pain I could no longer tolerate, thinking I'm wasting my time…read more Dr Lena and her team instantly began my rehab, and within a week I could see the results! Now I can't say enough nice things about them. Besides their expertise, they are always patient, attentive, jovial, and supportive. I would highly recommend this place!

Highly recommend PT of Harlem. They are helping me with balance issues resulting from damaged…read morenerves. The therapists are great (shout out to Jeff Chow) and care deeply about what they do and how much they want to help. Incredibly caring, kind and patient. Very nice facility. I'm so happy I found them and have confidence they will make a difference.

Apollo is a gem. I worked with Ray on knee pain from running, and three months later I skied for a…read moreweek with no issues. I've done PT before--Ray's knowledge, skill, and thoroughness stand out. He takes a functional, whole-body approach, working beyond the knee to address both strength and underlying muscle tightness. His hands-on work, especially deep tissue massage up through the hip, unlocked issues a standard PT routine never did. I left not just pain-free, but with a much clearer understanding of my body and how to prevent future injuries. As a bonus, the entire team is warm, funny, and unapologetically committed to Yacht Rock. Hard to beat.

The entire staff is extremely friendly and personable. The front desk ladies are always flexible…read moreand fun to converse with. Scheduling is always very easy and get this, when you arrive for your appointment, you're actually seen at that time! The wait time is minimum to NONE! The chiropractor is also very friendly, listens to your concerns and is very gentle.

Recently saw Sheila for physical therapy and she is great! The office staff is very professional…read moreand friendly. I never had to wait. I recommend this business 100%.

The scheduling system to get an appointment is frustrating. I was not able to speak to a live…read moreperson over the phone. When I handed the receptionist my referral, I got sent away because the doctor's reason for care was unacceptable/ specific enough. I spend cab fare to get to my appointment on time, only to be turned away. I am very upset and in pain. It took a lot for me to leave the house and get to my appointment on time. Also, at first glance the place looks like a hole in the wall. There were several people waiting in the waiting area, and the atmosphere wasn't inviting nor pleasant.

This is an excellent physical and occupational therapy office. All of the employees are friendly…read moreand professional. They are very knowledgeable about the dynamics of what to do to heal your body. I will recommend this location to family and friends.

Dismissive, Predatory Behavior. Does not maintain professional boundaries. The physical therapist…read morewore loose, plastic, food gloves which hampered his grip, felt unpleasant, and provided no relief. In fact, in the following days, my neck injury felt worse. Even more disturbingly, without warning, he grabbed the straps of my tank-top and bra and pulled them down off my shoulder, then started shoving a towel down the front of my top. I stopped him, and placed the towel myself. But when I laid down, he leaned over me and creepily whispered "Cocoa Butter" in my ear, then despite there being no legitimate reason for a therapist to touch the sides of a woman's breasts, he repeatedly ran his hands over the sides of my breasts -- this had never happened before, or since, with multiple physical therapists. I hope this review prompts action from management, since perpetrators often target multiple victims.

Super friendly and helpful therapists. Young and professional. They take their time. So glad that I…read morefound them!

The therapists here are good (the only reason it's two stars), but the way they schedule is…read moreridiculous. The therapists have little time with you because they're bouncing back and forth between patients and that is when they HAVEN'T double-booked (which they call "accommodation" as though they asked you if it was alright to do).

TL;DR - these guys are fantastic, saved me from surgery and 6 months of rehab…read more Longer version: It feels weird to review a medical establishment like a pizzeria with those char and cupping pepperoni. Mmm. I could go for some Pizza. Anyway.. In 2020 I suffered a tear in my supraspinatus tendon. I did 6 months of physical therapy (at a different place) with no improvement, and the only improvement coming after a cortisone shot. A year later and I have another tear in the tendon, plus a slap tear and adhesive capsulitis. The doctor told me I needed surgery, and I asked about physical therapy. He responded to me by saying he didn't believe physical therapy is going to help, and it didn't help last time Boy was he wrong. My experience with physical therapy here was completely different. The team here is trained to another level, everyone is a Ph.D, but they're also incredibly engaged, pleasant, and supportive. They're genuinely nice people. They pushed me and got me to be functionally cured and saved me from 6 months to a year of recovery and rehab. Facilities: brand new, this is a new location and everything is shiny and brand new. Equipped with everything you would need for all kinds of exercises and therapy Administration: seamless - charge me automatically for my copay, bill the insurance, never had to worry about it Care and attitude: superb. Chris and Darren complemented each other and pushed me to where I needed to be, without getting me overzealous and injuring myself further. Lena and Ashley were sweethearts who really took care of me, and made me feel like a superstar every time I came round. Follow up care: These guys (with my blessing and explicit consent) opened a direct line of communication with my personal trainer and pilates instructor so that I can maintain the progress I've made and avoid injury in the future. I owe these guys a debt that I cannot properly articulate in words. And if I hadn't had a completely different experience with PT elsewhere, I wouldn't know to appreciate just how outstanding they are.

Mount Sinai Rehabilitation is the best physical therapy provider I've ever been to…read more Unlike some of the more cramped offices I've seen, the therapy room is quite large with a complete array of machines. You get a full evaluation on your first visit. They ask what your issues are as well as what kind of function you want to regain. Very comprehensive. My therapist was knowledgeable, competent and friendly. Being that they're located in the hospital complex, they follow full PPE protocols. Everything is neat and clean. My favorite thing is that they use the MedBridge Go app to assign exercises. You can follow along with the exercises with the animation. Very easy way to maintain the proper form. Anything that makes the process easier is welcome. Sadly Mount Sinai stopped taking my insurance so I haven't been able to continue. From recent news articles it seems to be more of a Mount Sinai problem than an insurer problem so I have to take off a star. Otherwise it would be perfect. I'm going to miss this place.