There is a problem with this store. It is not the price, not the selection, and not the sales…read morestaff--the young lady who helped us was really excellent; helpful, forbearing and a pleasure to deal with. The problem is those silly, tiny-little shoe horns they offer us to try on shoes with. Honestly, this company would do themselves, and their customers, a BIG favor by investing in some respectable, functioning, shoehorns...The ones they have are ridiculous and make trying on shoes an unnecessary struggle. Here's some advice: You'll sell more shoes if the experience is pleasant all around, and not a struggle.

Horrible customer service. I ordered a pair of Birkenstock sandals for my granddaughter's birthday…read more I received an email saying they have been delivered but they were not. I called the store and the manager who was condescending and rude as soon as he answered the phone, told me there was nothing he could do about it the problem was between me and FedEx. I would think since I ordered the shoes from Famous Footwear they would help me locate my order. When I asked to speak with the manager the person on the phone said he was the manager. When I told him he was being rude he yelled 'Jesus Christ". I was shocked to say the least. I still have not gotten my granddaughters Birkenstocks. I have sent several emails to Famous Footwear but nobody has bothered to call and offer any help locating my order or even to ask if I had received it. Definitely will never do any business here again.

The owner was very helpful and nice. They had exactly the…read morepair of Dansko shoes I was looking for.

No, I do not recommend. Two years ago I bought a $200.00 pair of shoes. The salesman said he was…read morea podiatrist and he was not. They were the worst fitting shoes I have ever had. They recently went to a thrift store. Walked in with my husband two days ago and the tall and slender man behind the counter made no effort to help us. We both might have purchased shoes, but due to the sales attitude we left the store. No way to run a business.

Big 5 Sporting, located at the right side of the SPD grocery store at 135 West McKnight Way, Suite…read more3H, Grass Valley has quite a variety of Sporting Goods to offer in the way of men and women's clothes, weights, shoes, socks, hiking boots, sweat pants and tops, outdoor canopies, umbrellas, and so much more. How about table tennis tables, paddles, ping pong balls? Or are you looking for fishing and hunting gear for your next outing? I went to the online store looking at cross bows that were for sale, and noticed that they had lite hiking boots on sale for $20 (normally $27), with a coupon, that could be used at this store. Their store is wonderfully stocked with almost everything under the sun, and the clerks can help you find something online if need be. So, I called to make sure they had the boots in stock, had the clerk put two aside, went and tried on a pair, and bought the two pair. Regardless of what nasty comments were made in the distant past, I find the clerks to be attentive and resourceful in providing service to customers who aren't rude and in a hurry. Here is the online link for Big 5 from their last sales ad and if you sign up for their emails, you can get 10% off your online or in-store orders: https://www.big5sportinggoods.com/store/. Here is their store phone number: 530-274-1562. They open at 10 am and close at 9 pm, Monday to Friday; open at 9am on Saturday to 9pm, and open from 10 am to 7:30 pm on Sunday. Support your local community store, and have your online coupons validated for discount purchases in the store...

purchased a woodman 3-season sleeping bag - rugged exposure. the bag was butt-ugly tangerine…read morecolor. the size was good 80" long and plenty wide. the problem landed on me like an anvil when it came to repacking the bag! i am 6, 2" and weigh 220lbs. it took 2-months, my wife and every bit of strength i had to repack that sleeping bag. do not buy the rugged exposure sleeping bags unless they give you a much larger carrying bag to pack it in. what a faux-pas.. i wonder what dumb mf engineer designed the outer bag to be so small? must have save 7 cents per ubit by shrinking the size down. sfb! i will followup to let you know if big five accepted the return. wjc

They were very helpful and did a good job at getting our skis and boots and poles ready for our…read morelovely ski trip we had in March even though there wasn't any snow

An awesome spot. Top of the line brands with expert service and advice. I have never had a bad…read moreexperience with product or service.

To the guy selling boards today no reason for such attitude. It's about getting the little girl the…read moreright board not about making a sale. After we left we found the board he said we won't find.

Little guy, big attitude. Not sure that the name is working, maybe try snarky, passive aggressive…read moretimes. Also, zumiez vibes

I was very impressed with the service I received at this store. We went in to get dance shoes for…read moremy daughter and she got the wrong size. We brought them back and the owner happily exchange them. She was just so sweet, a characteristic that is hard to find in this area. The store is clean, well organized and has plenty of parking. Great job, Escott Place!

From the owner: escott place is a Dancewear store for children, men and women we specialize in dance…read moreshoes,clothing including activewear

I've been coming in here for a few years now. John is super nice and super knowledgeable about air…read moretanks, airsoft, and pre-charged pneumatic airguns. He is always a pleasure to deal with and I'm super thankful to have this shop in our area!

Came to the store with my son to get him an airsoft gun for his birthday. We received fabulous…read morecustomer service. Very knowledgeable and helpful. Love supporting a small business and will definitely be back!

I asked to catch trout, and I caught trout! Beginning to end I had a wonderful experience booking…read morewith Tom. It was my first time fly fishing and Tom was an amazing teacher. Being on the boat for less than an hour I caught my first fish. Tom knew exactly where to go to catch specific species and knew how to do it AND teach it quickly. He was so obviously experienced it was a joy to be one of his clients and learn from him! He also rowed a boat up and downstream the river like an Olympian, lol. He knew so much about all the fish, birds, bugs, too. He was super nice and gave me the guidance I needed to catch what I wanted and was endlessly patient, kind, and encouraging even with all the mistakes I made. As a woman who has been on other charters where the guides treated me inferior to men, I had the opposite experience here. Tom went above and beyond to make sure I had an exceptional time. We will be booking again.

It should be noted I rarely leave reviews about a business unless I've experienced exceptional…read moreservice or extremely horrible service. With that being said, I can't rave enough about the Reel Anglers Fly Shop and the owner Tom. I first met Tom a few months ago. I called his shop and was looking for a guide for the Lower Yuba River. I had been there several times and couldn't figure out how to fish it. I looked online and saw several other guides, but I chose Tom because of past reviews, his knowledge/experience with the River and the conversation I had with him over the phone. We met on the River. Tom was on time (ready to go) and eager. I brought a friend with me who had zero fly fishing experience. Tom spend about 15 minutes with him and showed him the basics. His teaching method was perfect. He didn't overload my friend with a ton of information, but gave him enough to grasp the concept and build on it. We fished the full day. Tom provided an excellent guide service 2nd to none. He told us where to cast (provided additional instruction to my friend about casting), told us to mend the line when needed, put new flies on when needed, dressed the flies, and he rowed his butt off. My buddy and I had plenty of opportunities to hook up but we missed them. No fault to Tom. Needless to say we did not get skunked! We had an awesome time on the water and like I said the service that was provided was top notch! The review doesn't end there. Due to my experience with Tom, I thought I would visit his fly shop in Grass Valley - it's about 20-30 minutes away from where I normally fish. His shop was well organized and had all of the gear you would need for fly fishing. I've mentioned this before, but Tom's knowledge really shines. I asked him what flies he recommended. He picked out a few - that day I got several to the net on the flies he picked out. Lately, I haven't had the chance to go to the fly shop so I made (2) phone orders with him. Here's why I'm writing this review - there was a mix up on getting my order shipped by Tom's local shipping business. My package was sent to Tom's fly shop instead of my home. I called Tom on Thursday of this week and told him I didn't receive my package and that I was heading to the River on Friday. Tom told me he would meet me there, give me flies that I would need, and at no charge. I couldn't believe it - because of that I will be a customer for life! I'm looking forward to the next drift trip with Tom! Thanks again!!

The owner is SO nice and helpful! Cute styles. Always new items to shop. Affordable fashion =…read morewin, WIN!!!

I LOVE this store. Every time I go the have so many new things that are all SO cute. The prices are…read morealso super reasonable. You will pay more online, than at this local business. I definitely recommend it to everyone.

I had a great experience coming here. I'm new to knives and had a problem with my Benchmade. Even…read morethough I didn't buy the knife there, Greg fixed it for me in about 3 minutes! Then I couldn't help myself and bought a Spyderco PM3! I'm bummed the shop is moving to Florida but I'll still buy from them on line. Thanks to Greg for the great customer service, I'll be a return customer!

I've been incredibly neglectful with my knives (both kitchen and pocket), so I dropped by with some…read morein varying conditions looking to get some assistance with sharpening them. The staff was super helpful and they helped fix up all of my knives- they're super sharp and clean now and ready for the kitchen!