A COMPLETE SCAMMER! I'm not the type to leave a review like this but other consumers need to be…read moreaware of my experience. I SEVERELY REGRET DOING BUSINESS WITH THIS "COMPANY." I hired Trojan Tech 2U for a phone repair and they scammed me. Trojan Cellular and Trojan Tech 2U are affiliated with one another, both of which are dishonest and should be avoided. I received messages from the same phone number claiming at times to be two different people. First it was "Brooke" in "Front Office Scheduling," then it was Jason, the guy who actually showed up to do the repair. I paid for a screen and battery replacement for my iPhone 11 Pro, which I thought was done correctly until I realized my Face ID stopped working. I let him know of the issue so he came back and "reseated" my existing Face ID assembly the next day but it stopped working again within an hour. I also reported my battery health and functionality didn't improve after he supposedly replaced it so I believe he lied to me about replacing my battery. I have no way of confirming this myself and he denied lying about it. I was told I would have to pay $100 for a new Face ID assembly and the labor for it to be installed but I refused and claimed he caused the issue when he had my phone open and worked on it (obviously) so the repair should be covered by his 90 day warranty. After several weeks of back and forth, he finally claimed he would fix this issue under warranty and free of charge but when I attempted to schedule this service, he ghosted me. I tried following up multiple times and was ignored. I ended up spending about $300 for a decent screen replacement, but my battery health remains the same and now my Face ID doesn't work. I should've continued using my phone with the cracked screen and saved my money. Don't make the same mistake I did by allowing this dishonest man to work on your device. He will take advantage of you, especially if you aren't very knowledgeable in tech. I have record of all my interactions and will be pursuing a case in small claims court.

Horrendous. Was told I'd receive an OEM screen replacement for my Galxy S23 Ultra, was instead…read moregiven an aftermarket screen with no fingerprint sensor and still charged more than what an OEM screen is worth. Dude also stole my S Pen. Steer clear.

He came and picked up my laptop and reassured me that all will be well and I definitely appreciate…read morethat. Thank you so much definitely value your work

A COMPLETE SCAMMER! I'm not the type to leave a review like this but other consumers need to be…read moreaware of my experience. I SEVERELY REGRET DOING BUSINESS WITH THIS "COMPANY." I quote the word company because I believe this is a one man operation cleverly posing as a reputable company. I received messages from the same phone number claiming at times to be two different people. First it was "Brooke" in "Front Office Scheduling," then it was Jason, the guy who actually showed up to do the repair. I paid for a screen and battery replacement for my iPhone 11 Pro, which I thought was done correctly until I realized my Face ID stopped working. I let him know of the issue so he came back and "reseated" my existing Face ID assembly the next day but it stopped working again within an hour. I also reported my battery health and functionality didn't improve after he supposedly replaced it so I believe he lied to me about replacing my battery. I have no way of confirming this myself and he denied lying about it. I was told I would have to pay $100 for a new Face ID assembly and the labor for it to be installed but I refused and claimed he caused the issue when he had my phone open and worked on it (obviously) so the repair should be covered by his 90 day warranty. After several weeks of back and forth, he finally claimed he would fix this issue under warranty and free of charge but when I attempted to schedule this service, he ghosted me. I tried following up multiple times and was ignored. I ended up spending about $300 for a decent screen replacement, but my battery health remains the same and now my Face ID doesn't work. I should've continued using my phone with the cracked screen and saved my money. Don't make the same mistake I did by allowing this dishonest man to work on your device. He will take advantage of you, especially if you aren't very knowledgeable in tech. I have record of all my interactions and will be pursuing a case in small claims court.

I did an Amazon return at the Troy Staples. The employee never scanned my QR code even though I…read moreinsisted he do so . He informed me once a he placed a sticker was on it - It was considered returned. The retun never showed up on Amazon $85.05. I called this store on three different days and they said they could do nothing about it. I was finally able to convince Amazon I returned my item and they refunded my money. I will never return or purchase items from the Troy Staples.

I've shopped this Staples many times and my experience doesn't match a number of other Yelp…read morereviews. For me, it's a great store. Today I stopped in for a new IPhone case, one with a charging battery built in. I know that this is a very specialized request so I looked in the Mophie web site for stores nearby that carry those products. Not only did Staples have exactly what I was looking for but they price matched what I had found on line - saved me $40.00!!! Nice place, friendly workers, fast service, tons to pick from....what else do you need? As Arnold said, 'I'll be back'

says that he fix PlayStations but sends it to other people and they fix it for him but they don't…read moreeven fix it they just brake the console even more. 0/10 would not recommend

I DO NOT recommend this place. I got my screen fixed, it stopped working a few days later. I went…read moreback, they said I had to take it to their "warranty location". I arrived at said "warranty location" and they said they have no affiliation with this place. Clearly a scam, stay away from this place

Great Veteran owned company. Kyle REALLY knows how to work ANYTHING TECH! He once spent 3 hours of…read morehis OWN personal time on the phone to CALIFORNIA to get a problem solved on my computer! BUILT my latest rig AND Gave me advice on what to buy. Not only to save myself money but get the most for it when he very easily could have taken as much as he wanted to make a profit! Prices are great! Will come by your house to check on your problems! Always responds to VM's in a timely manner. Just an all around Great Computer NERD! I say that Loving Kyle! :)

From the owner: We build Custom and Gaming PC's from Mild to WILD! Computer Repair Specialist, Network Specialist,…read moreHome Theater Specialist, Computers Store. Cybersecurity Specialist for Business and Consumers. Virus Removal and Data Recovery experts. We also work on Drones as well as provide ariel photography services. Hi-Tech also has experience with DSLR and Mirrorless cameras, we repair camera Body's and Lenses, and also stock accessories for Cameras and if we don't have it we can the next business day! Need a website for your business? Want to show up on the listings before other businesses? We do that as well, ask our marketing specialists! Microsoft Certified as well as Net Plus and CompTIA Certified technicians on hand. Managed IT contracts available for small and medium business, this is helpful for businesses that don't have their own IT departments. Call Hi-Tech Computers today at (937) 999-8773.