This is a great place to get your hair done! They also have waxing and tanning. Perms, foils,…read morecuts, and updos...men, women and children. This is a one stop shop.

This was one of the most frustrating customer service experiences I've ever had…read more Before going, I called the Pantops location directly to ask if I could bring my baby in a stroller for a spray tan. The employee I spoke with was kind and clearly told me it would not be a problem. Based on that, I drove over 30 minutes to the salon with my son. When I arrived, I set up my account, paid, and was ready to go back when the assistant manager, Sarah, came up and said my baby was not allowed in the back and I would have to leave and come back another time. When I explained that I had specifically called ahead to confirm this, she tried to tell me I must have called the corporate office--which was completely untrue. I repeated the exact number I called (the Pantops location), and instead of taking responsibility, she doubled down and refused to acknowledge the mistake. There was no apology, no attempt to fix the situation, and no effort to make it right--despite the fact that I had just driven over 30 minutes each way with a baby based on incorrect information from their staff. I also had to specifically ask for a refund; it was not offered upfront. Yes, I ultimately received my money back--but that does not excuse the wasted time, unnecessary trip, and dismissive attitude. The issue wasn't just the policy, it was the complete lack of accountability and basic customer service. If this is how new customers are treated, I would not recommend this location.

Always easy & so helpful! The beds are easy to view availability, they clean quick and help you…read morebut aren't pushy sales! Also keep you safe with recommendations

Glo-Out scheduled appointments for myself and a family member for a wedding day blow-out over a…read moremonth in advance We got to the salon early and it was CLOSED! Trying not to panic, we started to call around and found a very empathetic person that worked us into the schedule at MOXIE Salon. Moxie employee said they have had several clients of Glo-Out that had a similar experience. (No Show) We received no call or text -no notification of cancellation. Just a CLOSED salon! Very unprofessional! So disappointed!

We were in town for a wedding. They were very accommodating to my daughter who needed her eye brows…read morewaxed. The technician was very friendly and she did a good job.

Went today and the doors are locked. They didnt have my old client card last time I was here anyway.read more

Has this tan salon closed? I have now gone three times during their posted regular business hours…read moreand the doors have been locked and no lights on. Also the phone number listed has been disconnected? Have clients lost their prepaid tanning minutes here??

I frequently get spray tans at home in Brooklyn, and was a little nervous about finding somewhere…read moreto get a spray tan in the Charlottesville area for my wedding. I'm so glad I found Rachel, because she did an absolutely amazing job! We did a trial tan a few weeks in advance, and she gave me just the right amount of color. She also provided detailed prep and after care instructions to make sure everything came out perfectly. I can't wait to see her again just before the wedding - I know that I'm in good hands and it will look great!

A true relaxation place. Their red light therapy bed is actually medical grade with an easy in and…read moreeasy access with inflammation easing red light therapy!. The sauna is divine. I'm a bigger person right now and the staff were kind and supportive! I felt very at ease and welcomed. They give you directions on the tables and the sauna and support your health journey as part of your team. This was my first day and I signed up for all of it! So excited to add image sun to my getting healthy journey. Highly recommend

Asking for refund since last years fire. Suppose to open March 1 st Still nothing. I'm going…read moreelsewhere but need my funds returned