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    Tropical Smoothie Cafe

    4.7 (3 reviews)
    Closed 8:00 am - 3:00 pm
    Updated a few days ago

    Tropical Smoothie Cafe Photos

    TROPICAL SMOOTHIE CAFE ATMOSPHERE

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    Sunset Raw Juice Bar - Watermelon  bliss is back!

    Sunset Raw Juice Bar

    3.7(81 reviews)
    47.4 mi
    $$$

    I had some time today after my dentist appointment and wanted something good to eat but it was so…read morehot that I decided on a smoothie. I'm glad I did. I ordered the Vanilla Warrior protein shake and it was great! I didn't have to wait long for my order.

    Many business owners think about their products and services from the perspective of a provider or…read morevendor. Not the customer. Here's some advice: Walk through your business the way a customer would. How do they enter your space or navigate your website? How easily can they identify what they need? How smoothly is their order fulfilled? Where are the natural opportunities to upsell or add value? What does the payment experience feel like? Every step shapes their perception of your brand. If customers sense high effort, confusion, or indifference from staff, they will look elsewhere. Of the four customers I saw during the visit to your location: 1) the first one was frustrated because the ingredients advertised weren't available, so instead of being guided to an alternative she had to make that choice, 2) The second customer was frustrated because there was only one person working, and while this individual was making his order, the soul worker did not acknowledge any of the other customers, so he was frustrated when the customers pulled his attention away from crafting his order, leaving him with a negative experience, 3) the third. Customer was clearly frustrated because she was purchasing premade juices, but still had to wait an under amount of time before even being acknowledged by staff, 4) the fourth customer (myself) after waiting in line and have to ask a new employee who just came on shift if I could be helped was immediately informed by the staff regarding what they were out of and what they didn't have. Here's a tip: Instead of delivering a flat "we're out," train your team to offer alternatives that keep the experience positive. If you're out of vanilla on a hot day, guide the customer toward other refreshing options. They came to you to solve a problem--thirst, hunger, comfort--and your job is to preserve that momentum. When your marketing has already done the work of getting someone to your door or onto your site, honor that investment. Even if you can't provide the exact product they wanted, create a smooth transition so you don't lose the sale, the relationship, or the goodwill. Your brand, values, and reputation are being formed in real time. Inconsistency, poor service, indifference, or discourtesy can undermine your business before it gains traction. A customer‑centered process is your competitive advantage. For customers who are trying to support your business, especially as a black owned business, you are making it hard for customers to give you their money. Please fix this.

    Photos
    Sunset Raw Juice Bar
    Sunset Raw Juice Bar - My concoction! Kale, spinach, banana, blueberries, ginger and coconut milk - yum!

    My concoction! Kale, spinach, banana, blueberries, ginger and coconut milk - yum!

    Sunset Raw Juice Bar - Juice menu

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    Juice menu

    Mommom's Ice Cream - Mike's Mint Sundae

    Mommom's Ice Cream

    4.7(65 reviews)
    40.1 mi
    $

    I was confused when I arrived because all the reviews mentioned homemade ice cream, but it had a…read moreHershey's ice cream ad out front. Upon entering, the young woman showed us 2 cases of Hershey's ice cream, and one of fresh homemade ice cream, just made in-house. She also showed me another freezer chest with pints and quarts of other homemade flavors. I was definitely all about the homemade stuff. Got two scoops, Oreo and Peach! I had checked their social media to see posts about the fresh peaches they just got for the ice cream, it was really good! They post regularly, so check that out for their latest flavors! Loved the Oreo too... that was my toddler's favorite. Huge portions! I could not finish it all. My toddler liked the pictures on the walls, especially the posters of a kitten and a giraffe eating ice cream. Cheesy but adorable touch! The young woman who helped us was so kind and sweet... explained all the flavors and said we could sample if we weren't sure. She was in the middle of talking to us when some male employee appeared, took over in an authoritarian way, with no discussion with the woman, and just gave our total, like "where's the money" all brusque and pushy. That young woman was personable and deserves 10 stars; the guy was obnoxious. I wanted to tip the young woman but they don't let you do it with c-card, and I had no cash. So bring cash for tips! I didn't see Mommom... is she fictional or real? Or a spirit watching over us? Any which way, I'm happy I stopped, and will definitely visit again! Tip-- if you want lunch or dinner, stop at the Little Grocer nextdoor. They too have great reviews!

    I can't speak too much on the atmosphere as my eyes went straight to the ice cream when I walked…read morein. I was able to try some of their unique flavors. I settled on two scoops (absolutely huge scoops) a scoop of coffee Oreo and a scoop of monster (the blue at the top). I'm an ice cream lover and this did not disappoint. Can't wait to get more this summer.

    Photos
    Mommom's Ice Cream - Store front

    Store front

    Mommom's Ice Cream
    Mommom's Ice Cream - Coffee Oreo

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    Coffee Oreo

    Smoothie King

    Smoothie King

    3.4(15 reviews)
    10.8 mi
    $$

    The smoothies are nice and thick the way I like it!!!! I only had 1 let down where my smoothie was…read moreunder blended. Never saw that person again. Each smoothie and bowl are great !!! I get a really friendly vibe when I go in. We normally go to the Bel Air Festival and the Aberdeen store where the NEW UMMC is. Outstanding, They are with customers who are challenged.THANKS GUYS!!!!

    ****Editing to add: I explained my experience on the website as suggested below. In 48 hours or…read moreso, I received a message that they were sending my message to the local sight. Over 20 days later, I am not expecting to hear from the site, despite saying I would like someone to reach out. THIS IS UNACCEPTABLE. The $23 for the half filled acai bowls was a complete money grab with horrific customer service. **** I arrived at 7:10pm with my two kids that were looking forward to açaí bowls. I tried ordering on the app but was having issues logging in so I figured it would be easier to order in the store. We were the only customers in the store. I begin to place my order and ask them to substitute various things (all are options in the app). The woman working there says she doesn't think you can. I said the app gives me those options, should I just order online?? She says yes. I place my order - 2 different açaí bowls for $23. She makes two of the same bowls with the wrong toppings. She then fixes one and brings it back, it is still missing the banana that it comes with!!! She then says, they are out of banana. She does not offer any additional fruit or extra berries or anything. My son takes his bowl and is happy. She then tries to give me the other bowl that has the hazelnut drizzle on it. I explain that the bowl I ordered for my daughter does not have hazelnut because she does not like it and has mango. She says she will make a new one, takes the bowl adds mango and brings it back to me. I am not a difficult person, however, my daughter would not eat it with the hazelnut and for $23, we should get what we ordered. Annoyed, she throws the bowl in the trash. She makes a new one and asks me about the toppings again. Finally, 30 minutes later we leave with two açaí bowls. For $12 these bowls are certainly lacking!!!! We will stick with Pure Raw Juice by the mall moving forward. This experience was a complete disaster.

    Photos
    Smoothie King
    Smoothie King
    Smoothie King

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    Concord Point Coffee - Iced mocha

    Concord Point Coffee

    4.6(111 reviews)
    5.0 mi
    $

    Super cute and welcoming coffee spot that offers incredible drinks and delicious bakery options…read more They are located in an older building in downtown Havre de Grace. They are redoing the street so it is currently blocked off. Even if you park on a different street, it isn't a problem to walk to the coffee shop. You can appreciate the historic charm from your first step in. They have a coffee bar with tables, as well as an extended side that has ample seating and table. It is a very inviting space where you can sit for a spell and enjoy your coffee or work. It's also a fabulous spot to sit with fiends to catch up. They do sell local art and other cute finds throughout their lovely shop. They do have a little area outside that you can sit as well. And even a bench area beside the building. The staff is lovely. Super friendly and very efficient at allowing you to get your order quickly. There is an interactive post it display while waiting for your order. The drinks were fantastic and the menu is extensive. The Americano was absolutely delicious!! Tons of syrup options and various creamer options. The bakery options are delicious and they even have gluten free. They do have a cold case of drink options and even local ice cream. For sure worth a stop if you are in the area. I would even go out of your way to visit this gem of a place. A terrific spot if you are looking to do some work or just chill and relax. But, most importantly they make fantastic drinks!!! Don't skip on this one.

    A little late on the review but was here a few saturdays ago and it was definitely super crowded!…read moreMany people apparently like this place. Didn't end up getting something when the line was really long but came back later in afternoon when the line was shorter. Unfortunately the barista made a code instead of a hot honey matcha for me but promptly replaced it with a hot one. Thank you.

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    Concord Point Coffee - Lots of seating options

    Lots of seating options

    Concord Point Coffee
    Concord Point Coffee - Local art for sale on the walls

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    Local art for sale on the walls

    Tropical Smoothie Cafe - juicebars - Updated June 2026

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