So I never knew about this chain smoothie cafe, but decided to come by since it was near the hotel and I was looking for a healthy lunch option. I ordered the Carribean Jerk Chicken Wrap ($10.29) with Detox Island Green Smoothie ($6.49) combo. I like that you can add a smoothie to any food item for an additional $6.49. The smoothie comes in one size, but it's a huge cup. The drink is refreshing and well balanced. As for the wrap, this was just ok. Even though it had a carribean jerk sauce, it was very one noted. Yes to the smoothies, pass on the food. read more

Tropical Smoothie Cafe - Caribbean Jerk Chicken Wrap Combo and Detox Island Green Smoothie. - Sandwiches Near Me - Hauppauge, New York

I've never eaten here but this place is an eyesore. The grass is four feet tall and the property looks like an abandoned building. Who would want to eat here?! If the outside is this unkept I can't imagine what the kitchen looks like. Take some pride in your business! read more

Most convenient location of the Tropical Smoothie Cafes! Right off the LIE just north. Easy to pick up and go. Plenty of parking. Older building but clean inside and roomy. Friendly on the ball people! read more

Tropical Smoothie Cafe - Sandwiches Near Me - Hauppauge, New York

The restrooms are better maintained than the entire restaurant. This chain needs to divorce the idea of serving anything but smoothies. If you want to quickly grab a smoothie and nothing else, this is an acceptable place to go. If you want literally anything else, be prepared to wait close to an hour for your food. My order was placed at exactly 12:34:55PM and I did not receive my food until 1:33PM. Essentially one hour it took for me to get my food. Luckily my job isn't strict about my hours otherwise I would've literally had to leave and essentially burn those $19 I spent on the Smoothie and Flatbread. I couldn't even enjoy it properly after waiting so long even though I made the order online, which, the whole purpose behind an online order IS to avoid waiting around. There is a "Pickup Area" but they might as well put flowers and picture frames around it for decoration because that's literally all it is: a decoration. The employees keep the food behind the register rather than in the Pickup Area so you're left standing around waiting for one of the three employees to even acknowledge your presence (good luck) so that they can tell you, after you've been there half an hour, that your food is still not ready. They did have a fourth employee but she went to lunch DURING THE LUNCH HOUR. Maybe I'm unwell for thinking this but isn't the lunch hour the exact time you want all hands on deck at an eating establishment, especially when you're incapable of serving your customers in a timely manner? Again, I could just be out of my mind for even thinking such a thing but I worked retail before and I don't remember the people in charge being this incompetent. It should have been self-evident that the place was a dump from the parking lot. Such a massive waste of space for such a location. The amount of parking spots it holds doesn't even make sense for this place as you can't even fit that many people in the building. There are over 40 parking spots but not even 10 people can fit in the building without it being crowded and there's no way you can fit 30 adults in there. Tear the place down and put a mechanic shop there or something that's actually useful. The only saving grace was the bathroom. There are two, single-person bathrooms that are cleaner and more welcoming than the whole restaurant. If the whole experience was just about the bathroom, I'd rate it 5/5 stars. Perfect! But the whole Tropical Smoothie Cafe experience itself is #2, if you know what I mean. read more

Dependable location. They're always clean, the staff is fairly prompt, and the smoothies are always great. Haven't had their food in a few years but I've heard from friends that their flatbreads are still a hit. If you're looking for suggestions, my top 3 smoothies are below: Acai Berry Boost Smoothie Island Green Smoothie Sunrise Sunset Smoothie RIP to the Orange Ginger Glow which was their absolute best creation. read more

Tropical Smoothie Cafe - Sandwiches Near Me - Hauppauge, New York

Worst place to place an order... One was taking the orders and making drinks, the other was talking trough the phone. The guy was in the back and every once in a while came to the front really slow to see or talk..... get people that want to work. Beside what an horrible way to be, their faces look mad. Learn how to do team work. read more

The service was extremely slow. I stood in line for twenty minutes and my presence wasn't even acknowledged. The food was disgusting and the floors and tables were sticky and gross. The staff was extremely unfriendly and I would never recommend this place to a friend. read more

Tropical Smoothie Cafe - An açaí bowl that was dry and disgusting and the lid was already open when they gave me it. Also, there was hair in the Nutella sauce. - Sandwiches Near Me - Hauppauge, New York

Extremely slow service, the staff lacks any sort of professionalism. Generally this is a great chain but I would recommend avoiding this location. read more

I went to order a baja chicken wrap and this is what I received. Bruh, they suckk, also ordered a turkey wrap n the turkey tastes old! Wasted $40 read more

Tropical Smoothie Cafe - Sandwiches Near Me - Hauppauge, New York

Tropical smoothie is always going to be my go to. Love the rewards get free things and money off often. Service is OK

I come here on occasion whenever I'm feeling a smoothie. My brother really likes this place but I think it's just a little better than average. The ambiance is feels slightly run down in this location as it is right off the main highway and the parking lot is always messy. I usually get the Mango Magic with Protein which comes out to around $8. Not bad for a smoothie but still steep for what you get. They only have one size for their smoothies. Overall it's ok, primarily a staple for your smoothie needs. read more

This tropical smoothie is always so good. Never messes up orders and always pays attention to their customers. Other tropical smoothies have messed up my order and left me waiting for my food when it was ready for 20 minutes already. Mistakes happen, but this tropical smoothie in Hauppauge NEVER messes up with me. I always tip them. I've probably tried every smoothie by tropical smoothie, Bahama Mama is so good and by far the best. I also recommend Sunrise Sunset, any of the green smoothies, and açaí berry boost. The smoothies are just as good without the added sugar (turbinato). As far as food, I like the cali chicken club, or the capresse chicken sandwhich. read more

Been here twice now, once when it was empty, once at the lunch rush. One thing is certain for this location...they HUSTLE. The staff is friendly, and fast (without sacrificing quality). The location is convenient as it's right off the LIE so easy to swing in and grab a quick bite. Overall the place could use a little TLC as it's kind of run down looking compared to some other locations, and the bathrooms could use some love as well. Good to run in get some good food and get out, but not the best spot to dine in. read more

This place is absolutely filthy on the outside Inside is nice and friendly but outside needs A WASH clean up and Landscaping I almost did not go in 3 stars only because staff was friendly. read more

Tropical Smoothie Cafe - Outside - Sandwiches Near Me - Hauppauge, New York

They can't make shakes. Where is the peanut butter? Nastiest shake ever! Service is no better!

I do not normally write a review after my first visit but I'll make an exception here. My co-worker and I (after deciding what to do for lunch) decided to come here. She is a regular and I, a first timer. It's a very simple restaurant, bright with the big windows in the front, clean, they are constantly wiping down the tables and friendly team. There is a minimum amount of seating and blenders working hard in the background.. I had a simple 1/2 turkey sandwich, and a Sunrise, Sunset Smoothie. Both items were good. The turkey sandwich was tasty and fresh and the smoothie was cold, thick and full of the fruit flavor I expected... Strawberries, pineapple, mango & orange juice. I will definitely update this review when I return. Visit 2: I really enjoy this place! I had an Asian Chicken wrap with a Pomegranate Smoothie. Asian Chicken was a little more spicy than I envisioned and very good. The Asian peanut sauce was rich and flavorful with some heat in the background. Big pieces of chicken and vegetables. The smoothie was thick and cold and definitely fruity. read more

Tropical Smoothie Cafe - Asain chicken wrap. - Sandwiches Near Me - Hauppauge, New York

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You are able to order on the app and they provide curbside pick up which is very nice. The Island Green Smoothie is also my go to and they have never disappointed with taste. read more

Tropical Smoothie Cafe - Island Green Smoothie - Sandwiches Near Me - Hauppauge, New York

I always go to tropical smoothie to get my protein shakes after my workouts because this location is the near my gym so I come here often. I would recommend another location because this place takes 30 minutes to get your order through. It's usually really packed which isn't bad for the business but it's a small location, and it needs more organization on how people take orders because people stand in the middle of the store even after they ordered and you're waiting thinking they didn't order. They also need to organize how they take orders because they stack the drinks and never call on anyone. The cashier just stands there and doesn't give the drinks to people despite there being stacks of smoothies already done, so there's a longer wait. They need to train their workers better. One person should do each task to avoid more delays. They are all over the place when it gets packed. Often times when they are packed they get orders wrong. It's been the 5th time they always get my order wrong. I get so annoyed because it's still money to add the supplements. I know when I'm not getting the supplements in my drink because it taste and looks different. I always have to go back into the store and tell them to re-do it again, and it makes me feel bad (I don't want to be a Karen) because I know they are already busy but it's unacceptable when they do it SO FREQUENTLY. If anything the Tropical Smoothy in Bayshore is better. read more

As you can see all of the reviews have been from months and months back, even years, service here is below average and they are slow as f**k when it come to food AND smoothies. if you're going to order and pickup food, place your order at least 30 minutes before because they will have you waiting and waiting for one smoothie and a bag of chips it's unbelievable. ALWAYS ASK FOR DOUBLE BLEND! Or light ice because they really leave ice chips in my drink every time! Never fails. Otherwise overall okay, need to train staff way better, a monkey could do some of the stuff they slack on. Employees can't pour a smoothie correctly without making a mess, that's an issue. read more

Tropical Smoothie Cafe - Disgusting. Shouldn't this be one blend not a liquid and a solid separated? Maybe I'm crazy but - Sandwiches Near Me - Hauppauge, New York

They messed up my peanut paradise and it's looks watery and looks disgusting. What a shame. read more

Tropical Smoothie Cafe - PEANUT PARADISE - Sandwiches Near Me - Hauppauge, New York

Sooo good. I definitely recommend the Kiwi Quencher. Taste like pink starburst so good

Love this new spot, they have great sandwiches, salads and healthy drinks that taste delicious. The food is so good here that they're running out of it. Amazing. Come and check it out my fellow Yelpers. read more

Tropical Smoothie Cafe - Chicken Chipotle Flatbread - Sandwiches Near Me - Hauppauge, New York

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Has to really be something going on either very good or very bad for me to take time out for a write up. Monday 7/24/23 about 4:30 pm 3 people on staff 2 up front 1 in the back. 4 customers waiting of which 1 was a staff member likely heading off shift and home. She waited for her items and with bright blue shirt pushing the Tropical Smoothie mantra .. left for her destination... remaining 3 customers stood around for about 15 minutes just waiting for ANYONE to say "May I help you ?" .. OR "there is a shift change give us a moment" OR "we've run out sorry " anything would have been better than .. the 2 up front never say a word just sort of move from one side to the other , to the back then , come back up front leaving us all just standing there after about 20 min mark a crewman says something but to the other crewman not even making eye contact with any of the patrons. So .. with that they go back to moving back and forth picking up this putting down that but almost as though its after hours ... I check my watch and politely leave followed by another. On the way out we notice that the whole ambiance of the place has eroded .. landscaping not done.. or anything. So im thinking something is going on here . . HOPEFULLY YOU GET IT TOGETHER as you are in a GREAT LOCATION and usually your service is EXCELLENT ! IMPROVE PLEASE !!! we like the place ! read more

I absolutely love the food here but this location was a hot mess. We tried to order food but there was a 35-45 minute wait for food because they were working on a large catering order. Why can't they cook customer orders and catering orders at the same time? There were 20 people behind the counter... and then our smoothies took like 20 minutes and no one was helping us or asking what we needed. I'll always love getting Tropical Smoothie but maybe not from this location. We ended up going to the Smithtown location 3 miles away and although it was smaller and had less people working it was so much more organized and we got our food in 5 minutes. read more

This place CANNOT function when they're busy. I ordered my food online and knew it was lunch time so I anticipated a bit of a wait. However, they somehow misplaced or gave away my order and I proceeded to wait an hour for ONE flatbread sandwich...and this was one hour AFTER I had arrived and began waiting for the mobile order I placed 25 minutes prior. Anyone want to tell me why no manager or anyone took charge and apologized for the problem or maybe offered me a friggin bottle of water or anything?!??? Never again... read more

Tropical Smoothie Cafe - Sandwiches Near Me - Hauppauge, New York

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I haven't had a issues at this location until I went there at 5pm on 2/22/19 and they were closed. Nobody inside, all doors locked and nothing posted on the windows or doors about being closed for any reason. I double checked their hours on the door and saw that they are supposed to be open from 7am-9pm. I then called the store before leaving and the call doesn't even go through. I don't understand why they were closed and had no notice of any kind posted. This is not a good business practice. 3/25/19 update After hearing back and having an explanation as to what happened, I completely understand and am updating my review. read more

Walked in and not busy One of the dumb teenage girls ignored me and went in the back Waited 4 min or so and no one At all to help Shame would be better if these teenage twists didn't work there Seems more like mismanagement and incompetence on the owner Shame FYI I am whIte btw so could not be racial read more

Very very slow, I often call in and they say 10 mins I arrive after 10 mins and wait 20 mins. Crew continues to work on DoorDash orders while their in store customers are waiting. I don't know why I keep coming back it's not a very great place to go. read more

If you like baby roaches scurrying across the kitchen floor and horrendous service, this is your place...ordered a peanut butter and banana with granola on flatbread. Found random bits of dirty lettuce and grilled chicken INSIDE the sandwich. Was watching the employee make my sandwich (which I had ordered over an hour ago online) on a dirty plastic cutting board. While I was waiting for my late order, I noticed a roach crawling around on the floor. Had to ask several employees where was the drink that I ordered. read more

Tropical Smoothie Cafe - Sandwiches Near Me - Hauppauge, New York

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Food is always good but I can honestly say this place has the worst service of anywhere I've ever been. The people behind the counter are legit clueless, absolutely no idea what they're doing. Feels like they aren't even trained just thrown in there. read more

Okay, I've given this place a lot of business over the last few years. That ended today. I placed an online order at about 10:45 am for a 12:00 pm pickup. I arrived at the store at 12:00 pm and was completely ignored. I had to wait over 20 minutes for my order. I get only 30 minutes for lunch which is why I order ahead. I'm done. Never going back here again. Also, they hardly ever get things right. They never give me the chips I want (they are on the online menu). I used to order a grilled cheese sandwich . 9 times out of 10 they screw that up. They have even left the American cheese off when I asked them to only leave the tomato spread off. They give you a sandwich with only one side grilled, the other side is un-grilled plain bread. This place is really dirty outside. I would say the owners/mangers "don't care". Try another store if you REALLY want a smoothie. Do yourself a favor and ignore this store. read more

Didn't have the Watermelon Smoothie as well as couldn't produce the two new smoothies that just came out. Kinda threw me off. Girl at the counter seen my inner struggle on WTF to order bc I'm not here at all. She asked me a few questions and then suggested the Sunrise Sunset Smoothie. Smoothie was on point! I also got a Buffalo chicken wrap. ALL WAS WELL! Side note...outside could use a good power washing but don't let that stop you from coming here! First time here and will be back when I'm in the area! read more

this is a terrible location to order from. They are not organized, no door dash line for pick up(waited 25min on line) got my food and it wasnt even wrapped correctly. Liquid from my sandwich was all over my bag and napkin. Also I ordered a banana and it GREEN which mean I can't even eat it. They have a terrible attitude when you ask them a question. Would not recommend!!! read more

I bought 3 De-Tox Smoothies and a Pomegranate and one of the De-Tox Smoothies were undrinkable, so when I went to return it the young man at the register had no idea what to do, so he went to the back and got another young man who came forward and said "So what did you leave it outside", which was a totally weird remark and my reply was "NO, we got three De-Tox and this one is No Good", THEN Total Bewilderment set in and he had no idea what to do except insult. Very Sad Customer Service read more

Let me order items they didn't have. Ruined my entire appetite. Go to any other trop. Wouldn't recommend.

Used to like this place, was always slow service but they tried. Food isn't bad just the way people talk to you customer service is key. They also used to honor a discount for volly firemen all of a sudden they don't which was the only saving grace to deal with such rude individuals. No big deal read more

I was waiting in my car for 10 minutes past when my curbside was supposed to be brought out to me and went inside, worker gave me my food and smoothie must have been sitting a while because it was very melted. read more

The first couple of times we came here the smoothies were good. Today when we came the smoothies came out a little watered down and we added peanut butter and oats. Didn't taste any of peanut butter what so ever! Maybe they were having an off day! read more

Tropical Smoothie Cafe - Sandwiches Near Me - Hauppauge, New York

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I love tropical smoothie, it's my favorite place to pretend like I'm eating healthy. Service here is fairly quick despite the appearance of being short staffed and my chipotle chicken club and island green smoothie (no banana because..gross) is always good. The outside appearance is a little dusty but looks clean and like all the other tropical smoothies in the inside. read more

Tropical Smoothie Cafe - Chipotle chicken club, BBQ chips, & an island green smoothie! Yum! - Sandwiches Near Me - Hauppauge, New York

I normally get a discount for having bought there plastic cup and getting refills on it. It's a nice discount which is why we bought the cups in the first place. Well because of the pandemic I was told to not bring my cups in because it's cleaner to just put it in the togo cup... well today the manager Kathy refused to give me the discount, she cursed at me and hung up the phone on me. (Because they called the manager over this) totally blew this whole thing out of proportions and I was highly embarrassed by the way they handled the situation. Needless to say I won't be returning. read more