One lady working in the store on Back Beach Rd PCB location. Wife & I ordered wraps & smoothies to take on the Beach to eat & watch the sunset. The lady WONDERFULLY did it all - took & prepared our order, & even wished us to enjoy the sunset. read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Panama City Beach, Florida

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Our mobile order was ready the moment we walked in, and everything was exactly as expected. The food was great, as always. The restaurant was clean and the staff were friendly, even though we weren't greeted at all--which wasn't an issue. Overall, a smooth and reliable experience. Very small interior eating area. read more

The chicken quesadilla is great but they added no chicken to it only one piece per triangle so very disappointing for $7 read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Panama City Beach, Florida

I for the Bahama Mama ( I hope I remember that correctly) lol. I had spinach added to my smoothie and oh my gosh... it was delicious! My forgot what my son ordered, but he also loved his. I ordered the avocado grilled cheese, it was pretty good. I just wish that it had a little more cheese or the paste because it was a bit dry. The staff were okay, they didn't make it feel welcoming, but they weren't rude either. It just felt like I went into a fast food restaurants. Ordered, money exchanged, and food was handed. I just wish that there was better customer service, we are paying a good amount for what we get. read more

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Smoothie was just okay like maybe they forgot couple of the ingredients. The only thing I can say about the service is; if you don't like where you work go somewhere else and be happy because your attitudes and the sour looks on your faces say you hate your job. It certainly shows to your customers!!! read more

Ordered the Thai Chicken Wrap with the kale apple salad. The wrap itself was nothing spectacular. I felt like it needed more texture and more peanut sauce. What sauce on it was slightly spicy which was a pleasant surprise. The kale apple salad by smell makes you anticipate it being on the sour side, but don't be fooled, it has very little flavor. The apples are very few and the kale was limp. Skip this entire order if you're looking for flavor. read more

Tropical Smoothie Cafe - Thai chicken wrap - Juice Bars & Smoothies Near Me - Panama City Beach, Florida

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Missing my daily protein smoothie, so we tried this place. Nice, clean atmosphere. Good people to take your order at counter. Here's the negative.... the cup was large as you can see from the photo, BUT the flavor was just not there. Peanut butter banana.... it was mostly ice, not banana and vanilla protein powder and peanut butter. Very MEH. It was $6 something too... definitely not worth the price. Will not be going back here. read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Panama City Beach, Florida

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Never had any issues with tropical smoothie but i'm guessing they were in a bit of a rush tonight or would rather work without care in general. Pretty displeased with my entire order. Smoothie is garbage read more

Tropical Smoothie Cafe - Peanut butter crunch flatbread has never looked like this.. - Juice Bars & Smoothies Near Me - Panama City Beach, Florida

Went today for the first time after seeing a coworker with a bowl. Allysa was so friendly and helpful. She was such a joy to see first thing in the morning. I will definitely be a regular. read more

I don't know how a place can mess up a smoothie, but this place did. I'm drinking sour ice chunks. Usually, Tropical Smoothie drinks are very smooth and well blended. This is a chunky, icy, and sour disaster. I'm gonna drink this sour warhead like it's going out of style because it's cold and I spent 8 dollars. Might go again to see if it's a fluke. **Ive been back a few more times. I Haven't had another problem! read more

Good food and smoothies, however this location is mostly snooty and nonchalant. It's very obvious that the workers don't want to be there. They cannot break $50 or $100 bills. Is this a business or not?? The poki shop 2 doors down has zero issues breaking bills (most customers go over there). They will not serve food if they're out of serving paper even though there are several other options that work. They frequently shut ovens down an hour before closing and will not make food despite having an hour before closing. You also have a 95% chance of NOT getting through on their phone line and if you do, they require a CC to place your order. Abby, Ileana and Veryl were the best/most helpful employees this location has ever had and unfortunately, neither of them are still here. read more

Thai wrap is my go to and it's disgusting here. A wrap isn't to be sopping wet. I literally threw it in the trash. It shouldn't be dripping. Less is more! read more

Love this TSC. I'm hooked on the detox island green. Very clean and appears well run. Workers were all in masks and following covid rules. Happy hour is a steal. Definitely recommend. read more

Me and my friends went to tropical smoothie by Breakfast point in PCB and I was greatly disappointed. We had the rudest encounter with the staff and we were served two wrong sandwiches after they complained about having to make them the CORRECT way! We usually love this place however we are unsure we will be going back :( read more

HORRIBLE EXPERIENCE!!! The staff clearly hates their job, the bathroom was filthy and completely out of toilet paper, and the girl with purple hair was dropping f bombs so loud the whole restaurant could hear. The girl who rang us up, which I assume was Isabella by the name on the receipt didn't smile once or even say hello. This is a great location, but the management really needs to get this staff in line. I'm not one to write a review but their is NO EXCUSE for that and oh yeah they served us our smoothie with half of the drink on the outside of the cup so I had to sit there and wipe it off.. thanks for that. read more

I love tropical smoothie. This place is bad. The employees act like I'm inconveniencing them by ordering. Only the managers seem to have a good attitude. The food/smoothies are extremely inconsistent. I have ordered through their mobile app to make it quick 4-5 times and three times now I have been waiting at the location for 20-30 min for just a smoothie while people who order after me leave with their food and drinks. Only to get the food in my car and see it was thrown together without a care for customer service. Horribly run tropical smoothie. read more

It's my birthday. I go to tropical smoothie and order 1 slice of a quesadilla and a smoothie. It's been 30 mins and I'm still sitting here..... like come on now ITS MY BIRTHDAY AHHHFHGH but the manager is nice. read more

For the price/speed/quality - probably one of the better healthy options in PCB. Great for vegetarians/vegans due to the ability to sub Beyond Meat Chicken Strips to many of the menu - something that brings a smile to my face. The smoothies are fantastic and are fairly generous portions( I believe 22oz) - and the "Half and Half" seems to be the takeaway best deal. I will admit the speed of service isn't the greatest but I think it is at times understaffed based upon the customers in the store(sometimes just 2 workers and both needing to prepare) while leaving the counter unattended. That said, with better staffing(maybe go for 3+ on) - it would greatly bring the speed and service up to where it would need to be to match the quality of everything else. As it is now, I'd say a 4/5 is fair. read more

Tropical Smoothie Cafe - Vegan buffalo "chicken" wrap. - Juice Bars & Smoothies Near Me - Panama City Beach, Florida

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Awful food and terrible customer service!!! Went here and didn't know they closed at 8pm. Well the girl at the register was sort of friendly and after ordering asked us if it was to go or for there. We said for there. 10 minutes later we get our food and find a long black hair in it. To be polite we wait for other customers to leave before we let the worker know. With an attitude she just grabs the sandwich and goes on to make a new one. Another five minutes later it is 8pm and she hands us the sandwich and goes "so we actually close at 8, I'm gonna have to ask you to leave" We weren't even upset until this point! First of all, she asked us if we wanted to stay and secondly, it there wasn't hair in our food we would've already finished. Terrible customer service. Don't recommend going to this tropical smoothie. Oh and not to mention, the very next morning woke up puking everywhere. read more

Going to have a sign in your window that says you're open at 7:00 a.m. then you should be open at 7:00 a.m.. I would have bought food and a drink from your restaurant at 7:00 a.m. this morning but nobody even seemed to be in the building that's not good way to run place. read more

I cannot figure out why anyone gives this place bad reviews? Maybe their problems have since been corrected? We've been coming here for a couple of months now and have had a great experience each time. Very friendly, prompt service, great healthy food at a reasonable price. Sure, it's part of a chain that can be found all over Florida, but this location is very clean- the only one I've personally been too and I'm definitely a fan. If you're looking for a flavorful, juicy and fulfilling healthy meal this place definitely hits the spot! read more

The slowest crew I've ever dealt with. When I place an online order with a time it should be ready at that time for pickup I shouldn't have to wait an extra 45 min. Especially for a smoothie and a wrap. If you want something fast don't go here. read more

I continue to eat at this location because they are one of the few healthy choices on the beach. However, I continue to experience very poor customer service. Today was by far the worst. I called in to place a phone order and was put on hold for 25 minutes ( I have a screenshot to prove it and ). They only remembered I was on the phone with my husband arrived to pick up the food and said it was a phone order. When they picked up the phone they did not even apologize that they had forgotten about me. They simply said "can I take your order". When I asked them if they knew how long I was on hold they responded by telling me that they were very busy. While on hold I could hear everything going on in the restaurant and they helped only 3 customers that entire 25 minute timeframe. Regardless, they should have started conversation with an apology and they did not. To make matters worse, it was the manager Kirstie that I was dealing with!!!! I asked for the contact information for her manager and she refused to provide it. I asked to leave my phone number so that her manager could contact me. She refused to take my phone number and said she was "busy and had to help her employees prepare meals". She told me to call back in 2 hours. I will definitely be doing that and hope she doesn't put me on hold for another 25 minutes. New management sorely needed at this location! Update: Kirstie's manager never called me. So, either she never gave him the message. Or this level of customer service is acceptable to him. I will be finding new options for healthy food and PCP. read more

My maps took me to the wrong location for tropical smoothie two times and it also gave me the wrong closing time. When My friend and I were about to pull in I called to see if I could figure out when the closed to see if I could pick up a smoothie for my best friend who was feeling sick at the time. I called at 7:24 and the amazing people at this tropical smoothie still made us food even though they close at 7:30. I just wanted to thank the two kind workers who helped us out last Saturday, your great attitude really made our day! read more

Terribly run. Not enough employees. Employees eat while they work.... I've witnessed them run out of supplies.

I accidentally ordered the same meal twice trying to apply my birthday promo code. I don't understand why theres a hyperlink under the order that states "cancel my order", it calls the store. The manager informed me that they would not be able to refund my meal. they proceeded to bring my food out with out my side. My fiancé had to go inside the store and ask for chips. when he asked the manager just pointed. I've never witnessed such horrible customer service in my life. They should be ashamed of themselves & should NOT be in the service industry. read more

Not a good experience at all. The entire staff decided to have a staff meeting BEFORE finishing our food, so we had to go up and re ask for our food to even be cooked! To top it off, they messed up the orders. read more

Only customer in the restaurant. Two employees. Wait a few min for their conversation to be over (it's not about work). Order two things from the menu, both are made incorrectly. Just poor customer service. read more

Placed a online order which they didnt have when I got there. Told cashier order and said he would make it, 40 minutes later had to walk out due to not being served. Served 6-7 people who came in after me and told me I was next to only completely forget me. Others walked out as well. One lady was given a wrong order but just left since she had waited so long. Place is dirty and workers seem to be trying but dont know how to prioritize. Ignoring customers for 15 mins without acknowledging their presence. Poor customer service overall. I dont know if I will give them another chance. May have to stick with the clean and efficient Smoothie King in Pier Park and healthy food from Freshii's in Pier Park too. read more

Been to several tropical smoothie locations across the country and have always had a good experience. This one was no different. Very good smoothies, this was my fiancé's first time trying them and he loved it. We got the peanut butter cup and mango magic smoothie with banana added read more

First off I've never had a bad experience at this location. Yes I am not going to give it 5 stars because at times they can be slow but majority of the time I get my smoothie within 3-5 minutes on a busy day. The staff is friendly and polite they get to know the people... The manager is always interacting with everyone which is a great thing. Everyone should try the Bahama Mama read more

Food and shakes are good but I've seen paint dry faster than these guys move. They need more hired help.

First & last time visit. I can get a smoothie at a whole lot of places ... I sure don't need to wait on it as long as I did in this place! It was ridiculous! Lunchtime & there's 2 girls working (VERY slowly) without much care that a line is forming. Then, when I finally was able to place my order, the girl didn't even say thank you. Rude. read more

We are visiting from CO and stopped by 2 days ago even though the reviews were not good and we were impressed with the service and the taste of the food and smoothies. We enjoyed it so much that today we stopped by again and she not only remembered us but remembered that my son and daughter both have allergies that require that their smoothies be made separate from others. She was friendly, attentive and the smoothies are AMAZING. We highly recommend this place!! The customer service far exceeded my expectations. read more

Love the Acai Berry Boost smoothie ($5) and the Mediterranean Veggie grilled Flatbread sandwich (has HUMMUS and lots of tasty fresh veggies with parmesan and a great balsamic vinagreite, for just $4) This is an order at the counter place... The staff are very efficient and courteous and the place is very clean. read more

Very poor service. If I could, I would give this place a negative star rating. This is the worst service I have ever had at a Smoothie Cafe. It took 20 minutes to make the two smoothies. They were not made correctly. You could tell that someone didn't know what they were doing. Their apple slaw is not fresh. We asked for our money back on only part of the order but they refused. read more

I usually enjoy a meal, or smoothie from Tropical Smoothies. I find it is a great place to get a healthy pick up. Except here!!! Twice now we have stopped two hours before closing and the clean sign is at the front door and the place wreaks of BLEACH so strong that it burns your eyes, lungs and gives me a nasty headache. No way to contact the owner and Beg them to change their business practices. It is not just unhealthy for the customers, it is not healthy for the employees. Healthy wholesome food and cleaning practices do not mix!!! read more

Smoothie was great, the pricing seems expensive but you get a nice size smoothie for the price. The girls working the counter were far more interested in whatever it was they were talking about before we arrived to give us the time of day. The place was empty and we waited for someone to come to the counter to attend to us, finally one saw us and took our order. She seemed annoyed that we weren't real sure what we wanted and took a bit to order... keep in mind, I wouldn't have ordered yet had there been ppl in there behind us. They had music blaring in the back that had all kinds of profanity, which doesn't bother me per se but is very unprofessional and I'd rather my daughter not hear it. All in all, I would visit again for the smoothie, and hope for better service. read more

They never pick up the phone. Once i went to get the beyond meat chicken strips and they gave me chicken instead. Next time they said they dont even carry it anymore. And allthe time i go there i have to wait for like 5 minutes because there is no workers there read more

Always feel like im getting food poisoning from them going to a different location very messy and very unorganized never again