They only sell one size! So be aware of that.. good quality! The wraps and pita sandwiches are yummy! Made to each order and warmed up! Very filling and a good snack on the go while running errands. We used drive thru. read more

I've been coming here for sometime now. I love using their app and the convenience it brings. Food is great, easy pick up and process. This location has a drive through which is always nice when on the run. Staff is great, and friendly. Location is nicely kept and do have tables inside. They share a parking lot and are found in the same complex as Kohls read more

Tropical Smoothie Cafe - My go to- Chia Banana boost - Juice Bars & Smoothies Near Me - Phoenix, Arizona

I come here because it's super close to my house and convenient but every time I go my order is wrong so it's upsetting because I do like this place. I just stopped by and I was the only customer and was running late for work, I ordered my usual Thai salad and sun chips, as I hop on the high way I decided to open the back to try some salad before work and it's a wrap and they took about 10 min just to give me the wrong order. I hate leaving and reviews. read more

This place is an absolute joke. I don't understand how you sit here and create items that are a rip off to every customer especially the açai bowl. That thing is the size of a palm of a hand and you're selling this item for $10. If you're not able to operate and provide good items for customers that work hard for their money, then you should shut down because whoever thought this size of a bowl is a good option for customer should be fired. Posting a picture to show that it is worth probably six bucks at the most I can't believe how small it really was and then the top it off you didn't even have granola in stock to put on there and didn't even offer me other options. Pathetic. Lost a customer! read more

Tropical Smoothie Cafe - ACAI BOWL - Juice Bars & Smoothies Near Me - Phoenix, Arizona

The employee RAY was so helpful and beautiful Fast smoothies fast service will come again ! I also came from outta town and tropical smoothie didn't disappoint in a different state read more

What is happening here? They won't pick up phones. Doors locked. Been in the drive through since 1:00, it is now 1:26 and I'm still not at the window! We are all trapped in line and can't leave. They repeated my order back wrong twice and I have no idea what I'm going to end up with. Disappointing to say the least read more

Tropical Smoothie Cafe - Been stuck in the drive through for THIRTY MINUTES - Juice Bars & Smoothies Near Me - Phoenix, Arizona

It's a new location. I understand that Dragonfruit and Starfruit may have a mild taste BUT neither were good. My biggest complaint was that it was chunky and not smoothie. I don't like the little bits of ice that didn't blend well. I'm not an ice cruncher and besides the taste. When I got home I put it in the freezer hoping to give it a second chance. Today is 7/3 and it's about to be buried. read more

Tropical Smoothie Cafe - Too much money for this sh*t! - Juice Bars & Smoothies Near Me - Phoenix, Arizona

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This is a brand new spot, so it's spotlessly clean. The staff all greeted us when we walked in. There wasn't a wait.. everything was made to order and was very quick. I ordered the coffee smoothie I forgot the name of it... it reminded me of a mocha frappe, my son got the peanut butter smoothie and he enjoyed it, my husband got the blueberry bliss he also liked it. Would definitely come back and maybe try out some food. read more

I'm only taking off one star for that horrible display of old rags on side of the building which almost made my OCD a$$ run ! But overall the smoothie was bangin ! $7.99 for a large delicious not watered down nor was it was missing a beat ! Just absolutely delicious but please guys keep the business clean the outside and inside must look professional or you may draw away customers ! But a very beautiful eyed guy gave me my smoothie so it made things better ! Smoothie was yum yum yummy !!! read more

Tropical Smoothie Cafe - Pineapple mango strawberry extra thick light ice yum yum - Juice Bars & Smoothies Near Me - Phoenix, Arizona

I went there early one morning and even though there were a few in line it went super fast. I liked how the girl at the window was kind and patient while my child decided which junior drink he wanted. I love the smoothies and the wraps. I recommend them!! read more

I like tropical smoothie but this location is the absolute worst. They don't care how they make things and they're always out of ingredients. I have given them many chances. I'm done. Do not go to this location! read more

I went in this morning around 11:45ish and the two gentlemen that were working were so patient and kind. The smoothie was delicious and my daughter enjoyed her wrap. Will definitely be going more often. read more

Worst customer service. No greeting no thank you nothing. And the smoothies is bland. Don't go there read more

Tropical Smoothie Cafe - Sunrise sunset - Juice Bars & Smoothies Near Me - Phoenix, Arizona

No cups. I cannot make this up. Real talk. I couldn't order a smoothie because they ran out of cups! I'm not even mad. It's kinda funny at this point. I give up. read more

Based on a lot of other reviews, it has been on more than one occasion they have been out of stock on something. I went for the first time yesterday and they informed me they were out of bananas. Idk how a new establishment is out of something so common. Anyways ordered the avocolada and it was pretty good. read more

I did an online order, when I got to the location I found out that one of my drinks was not going to be made because it was discontinued. I was not aware until I tried to order another drink while waiting. I bummed I could not order a smaller drink because I was no aware there was only one size. When I got my order home, I found out that I did not get what wrap I ordered. I called location to have to speak to two different people who decided they will make a new sandwich for me. The Detox Island Green only tasted like KALE!! no other flavors was I to taste. The Sunrise Sunset only tasted like orange juice. The Paradise Point only tasted like bananas that were not fully ripe. This was our first experience from Tropical Smoothie Cafe. And truly will be the last. I would rather eat McDonalds than this. Place. I truly should have read the reviews for this location. What a waste of $30 bucks. As far as discontinued drinks as soon as that happens why cant then put it up on their website then to have people come in to find out opps sorry you cant have that drink you just paid for. UPDATE!! got my Caesar wrap and had onions even though nothing about the wrap having them. Well glad got something remade. Be happy I can go somewhere else. read more

My husband and I decided to try this place out since it was so close to our house and he really enjoys smoothies, but boy am I disappointed and unsatisfied. My husband ordered the island green which tasted a bit bland, but it wasn't HORRIBLE. THe island green though I'd give a 4/10. Wasnt very fresh, you can taste the green , but it wasn't very exciting. The lean machine however was a complete abomination. It tasted like strawberry banana sprayed cardboard and a hint of saw dust. I'm not joking. The "energizer and fat burner", as listed on the menu, might be the reason why the smoothie is failing in taste , quality and excitement, but they can't even cover it up with any kind of sugars. 2 smoothies cost about 17$. Over priced much? I can understand if it was Jamba Juice because at least they guarantee the taste of freshness, but what a terrible experience this was . I hope their other flavors are not as bad, but we won't be going back to find out. read more

The last 3 times that I've been at this location no one seems to want to work. I pull up to the drive through in the morning before work and wait for 5 minutes and nothing, I'll try to get someone's attention but now one answers. Then I pull up to order inside and they keep the doors locked while the workers are just sitting there on their phones and just ignore me at the door. Brand new location right by my house and it's all ran by kids I'm assuming. such a disappointment read more

I've gone to this location twice and I am so disappointed. Both times I have gone they stated they were closed despite it being 30 mins before their stated closing time. I thought I might have been confused with the wrong store hours online but nope. My boyfriend had even gone inside because they completely ignored us in the drive thru and the worker was rude and stated herself that they always close the store early. She proceeded to kick him out despite it again being 30 minutes before their actual closing time. read more

I was excited to try this place, but most likely will not go back. No one was inside when we got there, but several employees and other teens were all around the register, then scattered when we came in. Being first timers, no one asked if we had questions about the menu either. Once we finally ordered, the two people making the drinks we're playing while doing so, which was a little annoying. As far as the quality of the smoothies, no good. They lacked flavor, maybe as though they were made with way too much ice. I really wanted this place to be decent. read more

I would definitely give a 0 star if I could, service is horrible and the manager is such a bitch, I asked if they could remake my smoothie and the manager shay said I need proof of my receipt, I let her know I didn't get a receipt from the employee at the window, she then replied with "then there isn't anything we could do" and walked away. It was clear she didn't want to be there! And she has such a poor attitude. If you don't want to work there then go somewhere else! read more

Every time I come to this location they are out of some sort of fruit and can't take the smoothie you want. And they take forever with your order. Would not recommend read more

Went there for the first time today and have to say it was pretty good. The place was essentially spotless and the workers were pretty nice. The smoothie that I also got was pretty good as well. The worker completely filled it to the top and it tasted amazing. However, the Smoky Grilled Cheese sandwich I got wasn't really up to par. First off, I asked for the tomato sauce on the side and it came with it already on the sandwich which I really didn't mind. The sandwich was decent, but for $7 I feel like I could've gotten a better tasting one. All in all, I would go here again but maybe not as much as other places. read more

If I can rate lower I would. I waited and got no answer what so ever, so I went up to the window and there was a worker there so I went through the drive-thru again to see if the employee would answer back and take my order and still the worker never took my order. read more

My favorite place to get a smoothie!! Way better than jamba juice. Recently pregnant and their smoothies are great for kicking pregnancy cravings in the butt, and helping with my nausea. I tried delivery for the first time today and my order got to me before my estimated delivery time!! I love the avocado smoothie(forget what the full name is called). Oh and the chicken pesto flatbread is soooo good. Definitely a repeat customer:) read more

1. I never leave reviews but felt like I had to because this was the worst experience I've experienced from a food place 2. I have never been to a place where they get every single thing you ordered WRONG! I ordered online and it told me to be there by a certain time. I get there a little after the time and still had to wait 10 plus mins for all of my stuff. They did NOT have the sides they said they had online and they messed up my smoothie two times and by the time I left it was STILL WRONG, I was tired and just got off work so I was ready to go and so i just left it alone. I get home to eat my food and I see it was a wrap with only cheese and shrimp everything I ordered was missing in the wrap. If they did not have any of the stuff they said they had they could've just refunded me my money or gave me an option to order something else instead of just putting anything in there. I basically paid for NOTHING I wanted! I'm very disappointed and this location alone ruined it for all the other locations. read more

Smoothies are great! Service is terrible, they take a while to great when pulling up through drive thru and same at the window you have to wait 5-10 mins to pay for the order. I saw cars driving away because of the wait time. 2 people came to the window to ask about my order. When I had already paid. No communication. Need better training on customer service. read more

I was looking forward to a great quick lunch and I was unfortunately disappointed. I typically order a Caribbean jerk chicken at tropical smoothie Café however this time they were out of the jerk sauce and so I did my best to peruse through the menu to identify a new item to try to which I found. I chose to give the Thai wrap a try (as their sign stated..."we may be out of items due to the national shortage and it's a great time to try something new"). That was probably not the best decision because that was not enjoyable at all. I took one or two bites and threw it away. I returned to the register to order a smoothie because I figured I can't go wrong with a smoothie and at least I'll be able to have some type of nutrients on my stomach for lunch. I was wrong in this effort as well. I ordered the island green and that's all it tasted like was green. I kindly ask the staff to make it again to which she did and it taste like water and green so that will be my last time giving tropical smoothie Café a try. I wish I could've gotten a refund for literally not only paying for one item but two items that were immediately thrown in the garbage. The staff was pleasant so they can get stars for that read more

Everytime I come here there is always something going on. Whether if it's messing up an order, rude drive thru person, or closing the lobby when I have a pickup order so I have to wait 30+ minutes in a backed up drive thru line. read more

I don't usually write reviews but this this place has the worst service I have ever experienced I just couldn't help myself. I was so happy for this to open up since it is closer to my house but I'd rather drive the extra 20 minutes for better service. I sat at the drive thru for 10 minutes with no response. This isn't the first time they have failed to answer while I was at the drive thru. This has happened 3 times now and I should've learned my lesson. I came inside and didn't get helped for another 5 minutes. One worker was just in her phone in front of me which was very unprofessional. And the other worker said she was unable to help me for who knows what. When I finally ordered the worker was slouched over and whispering under her breathe. I didn't even know she was talking to me! There seems to be no management in this place and the workers are doing whatever they please and have no respect for the business or customers. I would stay away from this location, very unprofessional. read more