I'm in complete shock. My husband called this store earlier this morning asking about buying a 125 gallon tank and wanting a price quote to have someone come clean our home tank on a regular basis. On the phone the owner told him he, his son, and his wife all clean tanks and "they could get us a good deal on a tank to buy." Then he ended the call because "He was too busy working" so my husband just asked if we could come by the store in person and the owner said that would be fine. We had a pleasant 10 min conversation with the owner's wife who asked us several questions about the tank we wanted to have cleaned but she was unable to give us any price quotes so she went to the back to get her husband. He comes out of the store and starts off with "so you want a job cleaning tanks" to my husband and went on for another full 2 minutes that "he would have to be a loyal paying customer and making him a lot of money before he could work for him." He continued on about what "opportunities he may have for work" for my husband and my husband finally said "hold on, let's end this conversation" because he wasn't there looking for a job and even if he were, he wouldn't work for a business owner who has this kind of attitude. Didn't the owner remember us from the phone call that morning?? Anyway, that flipped some sort of freakish switch and the owner lost himself, saying "get the f*ck out of his store" and "we wasted his f*cking time" and "what kind of man comes into someone's house acting like that" (the store is attached to his private home but it is clearly a business and has a private parking lot). He then GRABBED A SCREWDRIVER and started going after my husband with it, coming within 3 feet of him as we were frantically trying to get out the door. He belligerently yelled the whole time that he "was going to call [my husband's] boss to get him fired and make sure he never works in this town" and he was getting his camera to take pictures of my license plates, and at that point I was in the car and couldn't hear the rest of his crazy threats. This man is completely psychotic and unstable. We were literally trying to give him business. I would NEVER come back and had to put this online so hopefully someone else sees it and doesn't go either, especially if you're a female or were planning to take your children! read more

NEVER GO HERE! I have been a customer for 7 months since I moved to the area. Recently the owner has been having his young (maybe 10/11 yr old) son come out to help me with fish food. The owner has been nothing but rude toward me and yesterday I stopped in during business hours but his son the child was taking forever. 10 minutes after close he comes out yelling about "why are you still here?" And complaining that now he can't buy his lottery. When I explained I was waiting on his son to bag up my food he yells "F*ck You" and shoved me to the door, continues to yell and carry on and slammed the door in my face! He then texted me and told me I was inconsiderate for showing up 5 min before close (the transaction should've taken less than that time). He's been rude before but this was over the top ridiculous!! He has literally no stock of fish like he use to, once again he was out of the food I came for, even though I called ahead to verify he had it in stock (not the first time) the tanks are disgusting and the fish look sick and underfed. I would NEVER refer anyone here nor recommend them. Clearly the owner has some issues. He's a psycho! read more

Great fish selection and I just wanted to stay and find more and more fish. Sure its not the ideal place for a store but it works and I would recommend. read more

I've done business with this gentleman before as well as my son. We have been very happy with the fish we get from him and have had no problem. He is very very knowledgeable about his fish and helped me with any questoons I had. Will do business in the further also. read more

My boyfriend and I are freshwater fish keepers. Particularly cichlids. I grew up in Mt. Pleasant but 10 years ago moved to metro Detroit. When we come to visit my family, we will not leave town without stopping at this store! We only buy fish from this family! The owner is so incredibly knowledgeable about fish - it is MIND BLOWING! We love supporting a family run business and we love the selection. Many times we have purchases fish from stores in Metro Detroit and they're all sick with ich or bloat. That is NEVER EVER the case at tropical tales. The selection, the quality, and the price are unbelievable on top of just a great family to support. We will be lifetime customers read more

Live almost 2hrs away. This place was suggested by a co-worker for information and when I wanted to start a new tank. Called about a question and was basically ( I going to say not rudely but not politely) to get lost because he was with a paying customer. If that was the case he never should have answered phone until he was free. Did he answer my question. NO. I will not be visiting them EVER. My husband also owns a business and I work at a hospital. You do not tell people to get lost. read more

This place is by far one of the best fish stores around me with out having to drive to saginaw or some other city a lil father then i want to travel I have seen and gotten the best fish from this guy you must check it out read more