hAmsTEr. I Love pets. And I love coming here.the perfect place to buy fish. Just change it back to…read moresoldan's, not stupid FEEDERS!

Very friendly and helpful staff ....helped with all my items and signed me up for rewards....very…read morecool

Customer service isn't all there, prices are good if you have an account with them. Can't always…read morefind enough of the food my dog eats.

I had received service's from the grooming department. They fixed the problem, an they were very…read moreprofessional. It's good to know that a company knows how to satisfy the customers. Thank you for understanding.

I'm in complete shock. My husband called this store earlier this morning asking about buying a 125…read moregallon tank and wanting a price quote to have someone come clean our home tank on a regular basis. On the phone the owner told him he, his son, and his wife all clean tanks and "they could get us a good deal on a tank to buy." Then he ended the call because "He was too busy working" so my husband just asked if we could come by the store in person and the owner said that would be fine. We had a pleasant 10 min conversation with the owner's wife who asked us several questions about the tank we wanted to have cleaned but she was unable to give us any price quotes so she went to the back to get her husband. He comes out of the store and starts off with "so you want a job cleaning tanks" to my husband and went on for another full 2 minutes that "he would have to be a loyal paying customer and making him a lot of money before he could work for him." He continued on about what "opportunities he may have for work" for my husband and my husband finally said "hold on, let's end this conversation" because he wasn't there looking for a job and even if he were, he wouldn't work for a business owner who has this kind of attitude. Didn't the owner remember us from the phone call that morning?? Anyway, that flipped some sort of freakish switch and the owner lost himself, saying "get the f*ck out of his store" and "we wasted his f*cking time" and "what kind of man comes into someone's house acting like that" (the store is attached to his private home but it is clearly a business and has a private parking lot). He then GRABBED A SCREWDRIVER and started going after my husband with it, coming within 3 feet of him as we were frantically trying to get out the door. He belligerently yelled the whole time that he "was going to call [my husband's] boss to get him fired and make sure he never works in this town" and he was getting his camera to take pictures of my license plates, and at that point I was in the car and couldn't hear the rest of his crazy threats. This man is completely psychotic and unstable. We were literally trying to give him business. I would NEVER come back and had to put this online so hopefully someone else sees it and doesn't go either, especially if you're a female or were planning to take your children!

NEVER GO HERE! I have been a customer for 7 months since I moved to the area. Recently the owner…read morehas been having his young (maybe 10/11 yr old) son come out to help me with fish food. The owner has been nothing but rude toward me and yesterday I stopped in during business hours but his son the child was taking forever. 10 minutes after close he comes out yelling about "why are you still here?" And complaining that now he can't buy his lottery. When I explained I was waiting on his son to bag up my food he yells "F*ck You" and shoved me to the door, continues to yell and carry on and slammed the door in my face! He then texted me and told me I was inconsiderate for showing up 5 min before close (the transaction should've taken less than that time). He's been rude before but this was over the top ridiculous!! He has literally no stock of fish like he use to, once again he was out of the food I came for, even though I called ahead to verify he had it in stock (not the first time) the tanks are disgusting and the fish look sick and underfed. I would NEVER refer anyone here nor recommend them. Clearly the owner has some issues. He's a psycho!

Went to the Mt. Pleasant business expo and HATS had a booth there... you can tell these people work…read morewith animals because they were so rude. (This isn't the only instance I have experienced the rudeness of these same staff members) I walked up and tried to get information about volunteering and what was needed on the wish list but the two girls working the booth didn't speak to me at all. I have volunteered here in the past and don't think I will again after my experience I would rather drive to the midland humane society, at least the staff there acknowledge you.

I've been to a lot of shelters and a lot of clinics. The employees here are definitely nicer than…read moremost animal shelter employees. They are quick, helpful and nonjudgmental. On top of that, they are way more reasonably priced for vaccinations and Spay/neuter surgeries.

The Karma Kat Cafe was founded as a rescue that involved the public. This is not a coffee house…read morethat has cats though. The founder truly helps cats but the Karma Kat Cafe allows cat lovers to mingle with cats ready for adoption to socialize both the cats and the humans. I take my grandkids there because they LOVE cats but their dad is allergic so they get their monthly fill of cat cuddling there. Groups of three or more get a discount and there is a kids price too. Once you pay, you can usually stay as long as you like unless they are super busy. What is the icing on the cake is you help support their efforts that have taken in probably thousands of cats they've helped spay or neuter and take in and Rehome! Amazing folks and amazing place to whittle away some hours while helping stray or unwanted kitties!

$10 a person to get in (but I think there are student discounts). Right now there are 11 cats…read morewandering around in this back room to play with! They occasionally do some events, but I'd love to see more, like trivia nights. The cats occasionally get upset with each other, but overall this was a great experience!

Lots of animal and pet products and such, helpful staff, pretty clean place. Only issue is how…read moresmall the animal cages are. When I went the two rabbits they had were definitely too big for their cages and so were some other animals.

Magoo's is an above average 4 star pet supply store which earned an additional star which makes…read moreit an outstanding 5 star pet supply store for hosting Topher's Paw Co. Mobile Nail Clinics. I can only comment on Magoo's nice selection of dog related items such has collars, harnesses,toys, and treats. The items offered are good quality for a fair price, it's possible to buy cheaper stuff at other places however the items will be much poorer quality. Magoo's prices are competitive with online stores but, a person can take their dog to the store to see how collar, harnesses, and clothing will fit on their pet. Plus examine the items they're interested in. Personally I cringe at putting clothes on Franz the Legacy Dog to due to him being a Kleinspitz (Little Spitz) AKA (also known as) an oversized Pomeranian. It seems the colder and nastier weather the more he demands to go outside to jump into snowdrifts.

Always super nice and very helpful. Prices are very affordable. Awesome selection of animals to…read morechoose from. If you've not been there, you are definitely missing out.

From the owner: We specialize in providing captive bred herptiles and supplies. Our store has a full range…read moresubstrates, incandescent and UVB lighting, enclosures, terrarium furniture, and feeders!

Came here to buy some Rasboras and had a great experience, if your gonna buy fish get them from…read morehere and not petco, petsmart, any big chains. I got snails from petsmart and ended up with invasive snails with them.

This location is full of employees who are passionate and educated on salt water and fresh water…read moreaquatics. Definitely ask the team for anything you need that you do not see. They may even have it in the basement and if not, they order for you. Also a great spot to get you RODI and pre mixed salt water.

This pet store sold me an extremely sick ferret that is 5+ years old. I have contacted the store to…read morework something out about the issue, provided vet records proving the age and poor health of the animal, and have since been ignored by staff and the owner.

This store has very good staff everyone is friendly and will answer your questions to the best of…read moretheir knowledge, & they have the best live/frozen feeder prices in saginaw, Bay City & midland.