Terribly rude staff. Price changed after services performed. Very unethical and unprofessional…read more DO NOT risk seeing these thieves. They charged 30% more than they quoted after the surgery and REFUSED to explain why the change in price within 2 days! They were rude and talked back, mumbling answers under their breath. They should not be on anyone's approved list of providers and the practice should be shut down.

Treated me like absolutely nothing. The nurse couldn't put the IV in my arm for the life of her…read more Took 4 tries. She ended up putting it in my hand which hurt so bad and also took 3 tries. They pulled my wisdom teeth and got me out of there. Would give 0 stars if i could. Thanks.

I have been going to Dr. Kirlough ever since Dr. Ferrini brought him into the practice. I have had…read morenothing but excellence from Dr. Kirlough and his staff! When my friends and relatives ask for a dentist in the area, I always recommend Dr. Kirlough!

Here for six month checkup in August. Yet another stellar visit…read more Broke tooth corner of frontish tooth last Monday. Called Tuesday for appt fix. Scheduled for this morning. In At 10:00. Out by 20 after. Even though this was third tooth chip on left side----he didn't yell at me for eating raw baby carrots. He has been super great since we first met January 2020!!!!!! Wouldn't switch him out for all the money in fillings............

My experience was horrific. He put a hole in my sinus pulling an upper molar and I had to go to…read moreanother surgeon to get it fixed. The staff and doctor were rude and preoccupied with everything but their patients. Be smart and learn from my experience, find another doctor.

Find another surgeon. Don't let this happen to you. Especially to a child…read more The receptionist was incredibly rude and extremely unwelcoming. She is the face of their officrle. The first impression a patoent has. I should have turned around and left based solely on her. She did not acknowledge me until I said hello. Was busy chit chatting with another staff member. Even then she did not bother to look up from the computer and make eye contact or welcome me. She asked for information that had already been provided and it wasn't until I said they already had it did she bother to look in the file. Additionally, she was also rude when I asked if this is where I checked out. Said "where else would it be". Not that any staff member gave us a tour or directed us to the checkout area when the appointment was finished. I was not provided with pre appointment instructions. Did not receive any advanced paperwork or phone call. I did ask upon arriving if our appointment was today because I did mot receive a call in advance or any instructions. The response was "We do not call out. It is your responsibility to know when your appointment is". The Doctor was upset that steps had not been followed prior to appointment. As a result not all pain options were an option. Post appointment and after speaking with several other medical professionals as well as another oral surgeons office, it quickly became apparent that I was lied to. My son was put through unnecessary pain and trama as a result. All options should have been made available. My child begged me not to take him back. Cried because I did not stand up for him when he said he was in pain. Looking back I should have advocated for him. I didn't realize that he actually was in pain. I thought he was just scared. First oral surgery and being a child, or any age for that matter, I trusted the Doctor to do what was in my child's best interest and to reassure me that he was okay and not in pain. Do your research. Don't take a referral from another Doctor at face value. Ask questions. Find out if they have personally used them. If they would take their family to them. My referral came from an office who did not know them. Their staff was applaud at the way we were treated and apologized profusely. Please don't let this happen to you or anyone you love.

My dentist messed up my root canal. I didn't know you should not go to a dentist for this. Dr…read more Jurcak identified and fixed the horrible pain. The dentist has to pay him. It was clearly a very professional office and it is clear that Dr. Jurcak was very experienced.

Dr Jurcak is an exceptional specialist…read more Dr Jurcak saved me from many hours(days?) of excruciating pain - he agreed to see me late on Friday by a reference from my general dentist, to treat an abscess which caused me the worst pain in my life. He was very patient with me, but at the same time very efficient, and thorough. He explained the treatment options very well, and was very considerate. I trust him completely with medical decisions. All the stuff in "Northcoast Endodontic Specialists" that I met were also very nice. I am so glad I was referred to this doctor!

Well there's not a whole lot to review for a dentist except for the obvious, so I'll make it quick…read more I have a GIANT fear of syringes. I can't look at them or think of them without having a melt down. Dr. Cocoran and his nurse not only talked me into receiving Novocain in the roof of my mouth, they made the whole process easier than any experience I've ever had in that situation. It was painless, in every sense of the word, which seems crazy considering it was a needle in the roof of my mouth. He absolutely knows what he's doing and I have every confidence in going here for my dental work.

In hindsight, I should have listened to the poor reviews. Don't make my mistake, read this FIRST…read more I went on the Aspen website early one morning in dire need of an emergency appointment for a broken tooth. The pain kept me up all night, I was desperate. I set the appointment for later in the day at a further location than I would have liked so I didn't miss work. It was an hour drive from my job, 30 from home. They called me that morning to change it for earlier. Said it was either that or a different day. Since it was a Thursday and they were booked Friday, I had no choice. The appointment was fine and the Doctor did treat an infection in the tooth. They gave me an estimate for a root canal and crown. $1600. They offered their crazy high interest financing (35%) but, since it was near the end of the year and I could load the total on my FSA card AAAAND the girl said the estimate was good for 90 days ( google it- it is a thing) I thought " perfect! Ill schedule at the beginning of January when my card reloaded." Also- the surgeon only comes to the Strongsville location once a month. I called for the appointment in January and to my surprise they added $800 to my total!! The prices went up she said. But I had a 90 day guaranteed estimate!! Nope. The price hike invalidated it. But hey, I can use that high interest financing which would cost me an additional $875.00 Forget that! I luckily found a private practice that took me and took care of the issue for less than the initial estimate from Aspen. In a dire emergency, like if you need a infected tooth treated, and cant find anywhere else, (like seriously, TRY )fine. BUT keep in mind they only have a surgeon once a month, all services must be paid for on the spot, OR use that crazy high financing. And a guarantee means NOTHING here.

Amazing caring staff the manager is awesome had the most amazing time felt comfortable and cared forread more

We were in trouble--visiting Cleveland for the weekend when my son's pallet expander came loose. We…read morespent almost two hours calling around trying to find someone who would see him to remove it. No one would help. A dozen dental offices refused to see him. A dozen more would not return the emergency messages we left on voicemail. The Dental Works main receptionist called several offices trying to get us help and finally the Middelburg office said to come on in and then Dr Shah was just brilliant--talking to our orthodontist and carefully removing the appliance. She saved our trip. I wish we lived here because she would be who I would turn to with any dental problem. She knows that first and foremost she is a doctor and that her job is to help people--even if they are not her patients and the situation is not ordinary.

Dr. Jabboure saw me on very short notice (after my usual dentist wouldn't) for a tooth ache and…read moreperformed a root canal immediately after discovering the problem. Also he has TVs in his office which is good for TV junkies. This doctor is awesome.