Had a serious drain clog and it was fixed promptly and professionally. Tech was friendly and…read moreprofessional. Winters isn't the least expensive plumbers around, but they do excellent work and respond quickly.

A job that should have taken two days took four. A larger job in an older home that required…read moretearout and some redesign. Office put additional pressure on workers to finish the job. Had to fight to get them to return for a full day on the third day. Probably needed 2 HQ people from start to finish. Effort: good when on site, full day effort Tearout: good, did cut an electrical line. Fixed Engineering and design: just fair Quality of material: excellent,no leaks Price: competitive

We had an exhaust fan that wasn't vented in our bathroom. Another contractor hooked it up to the…read moresewer vent and our bathroom smelled horrible as a result. That never should have happened. Grateful Plumber came, assessed the situation and fixed it all within a short amount of time. The plumbers were prompt, knowledgeable and very respectful of me and my home. I highly recommend!

I contacted Grateful Plumber through Yelp's project feature. I noted that they were a plumber that…read morequalified for Yelp's guarantee program, a neat program that I've fortunately never had to use. I did my initial contact outside of business hours. Early the next morning, I had a message from Adam B. Once I got to work, I returned the call and quickly described my issue and what I believed it to be. The first available appointment wasn't until Monday (it wasn't urgent, so I wasn't worried about going the weekend). I got my timeframe. I had a couple other appointments that day, so I ended up taking the day off so I could easily be available. I immediately liked that they told me who would be arriving - AND that was who arrived. I also liked that they use a customer portal that allows you to have some security if you pay online or to review your records. Christian arrived (there was one other person with him). It took him a couple minutes to diagnose the issue he believed it to be, and it took him not a lot longer to determine that diagnosis correct. He quoted the price, I agreed, and he got to work. After finishing the work, he determined the original issue I'd believed it to be wasn't quite needing to be addressed (but will be in the near future). We discussed options, including ways I could save a bit. Christian was personable and explained things in a way I could understand. The issue was likely caused by me, but he managed to avoid using the word "idiot" at any point. The repair was done in a timely manner. The price ended up being a bit lower than quoted. I appreciated his honesty as he very easily could have pointed me toward a repair not needing done yet. It also became obvious the last person I'd used had really only done half the job. Everything has worked beautifully since Christian finished. There are likely a couple more projects I'll tackle in the near future, and I won't hesitate to return to Grateful Plumber. The housecall was $59, but that was credited toward the repair once I decided to have them do the work. Friendly employees. Good follow-through. Fair pricing. Quality work. Problem solved. That's 5-star for me and another winner for Yelp's project feature.

My initial encounter w/RRP was Mon, 6 Jul 2026 for a free estimate on my water heater (WH). Jason…read moreLee (Owner) came personally for that consult (pleasant surprise!) along w/a H.S. Intern, Ray. I'd plan'd on repair'n the WH myself & brought parts to do that, but broke my arm in a car a$$ident before I could get DIY done. I began research'n plumbers...RRP stood out in every search. After speak'n w/Jason during our consult, I was really impressed w/his genuine approach to giving me options, including install'n the parts I already had. I chose to replace the WH...my unit was quite old & I'd repaired the same parts a few times before. The price Jason quoted me was right on point w/my research & he didn't upsell but suggested some things that would be of benefit to me. I finally pulled the trigger & had WH installed Tue, 14 July 2026...had to prepare for this big purchase & checkout competitors...‍but ya know how your gut just tell ya someth'ns rite‍ Jalen main installer, Dylan tech (picked up the new WH) & Ray (H.S. Intern) from RRP arrived & WOW they really worked in unison...getting everything out, installed & cleaned up w/in 2hrs. Jalen & Dylan speak so highly of Jason & RRP! Plz let me not forget to mention Kodi who also kept communications go'n for RRP thru text, etc. I've got HOTT Water again & a new plumbing crew that I'll be com'n back to & recommend'n again & again THANK YOU RAPID RESPONSE CREW‍‍ Semper Fidelis

Jason& Kodi are so Amazing I got a service plan with…read morethem. He came out on an Emergency on my Hot Water Heater. The Gas Company turned it off. He showed up with 30 Minutes. Thank GOD. Never use another Company Topnotch I promise not to use another Company

Jake Miller Plumbing was fast, professional and courteous. They came to my house on the day I…read morecalled and cleared a major blockage in the main sewer line quickly, and then cleaned up after. I would hire them again and will recommend them to friends and neighbors.

Had them scheduled, but they did not show up or call until 45 minutes after the appointment window…read morehad ended. After reviewing my plumbing issue, they quoted me $1,856 for repairs. They did offer a 10% discount if I agreed to sign up for a $17 a month membership. (No thanks) I ended up hiring another company that was able to make the repairs for $325.

If you need your lift station fixed this is hands down the place to call. Braden showed up to our…read morehome the day we called. He was friendly, knowledgeable and gave us multiple options for repair. We had our grinder pump replaced and only took about a hour. Covalen Service Center is actually certified to do this kind of repair. My grinder pump was replaced with a more efficient model and Braden explained in detail about how the newer models are better designed. I would highly recommend this company if you need work done. 10 out of 10 In the photo is my old 2012 grinder pump

We called Covalen for our grinder pump issue that was limiting our family's use of showers,…read moretoilets, etc. The customer service was amazing! Even from the initial phone call to the end solution, we were handled with care and kindness. Special shoutout to Trey for his amazing work, awesome communication and professionalism. We also appreciate Rich and his hard work and teamwork. THANK YOU!!!

Kind, knowledgeable and professional service, I'm a disabled senior citizen and these things are…read morevery important to me, the respect is greatly appreciated!!!

I have used this company on numerous occasions and I would definitely use again. I had a leaking…read morehot water heater in my Franklin, IN home over the holiday season. I had a house full of people and no hot water. I called Brandon and he was there within the hour. He does a great job and is very personable as well as very knowledgeable in his trade. Do not hesitate to call Powerhouse Plumbers, LLC.

I am proud to say we have been customers of LD smith since 2012, when Lance was the only plumber in…read moretown willing to fix our broken sewer line after another plumber botched the job and made it worse. Since then, they have done work on my salon and two more houses we moved into. Each and every time they have gone above and beyond in courtesy, punctuality, cleanliness, quality and trustworthiness. It is rare that I have been able to say that with other contractors and companies with which we have done business. Today, Phil and Joe came to replace a cracked drain pipe from a second floor bathroom that was leaking in the basement. They pinpointed where the leak was, found it in the wall and managed to cut a modest, perfect square in the wall to remove the broken drain, which will make it a sinch for me to fix since they saved the drywall and I can put it right back in. When they got here, they found evidence of another leak as the pipe travels across the basement to a main drain, so they replaced the whole section for us for only an additional $200! With the entire section of old cast iron replaced with PVC, it looks so much better and fits better along the ceiling than the previous pipe that was hanging down and in our way. Everything was clean and put back together when they left. They have saved us more than once and it has been a pleasure giving them our business. If we ever stop moving into these old houses we may never need them again, but if we do Im super glad they are there.

Dirty Stinking Dishonest…read more Warning to not use LD Smith.... Our experience with them began in 2024 and ended several months ago. They came to our home to replace sewer line in basement. They took out old line and installed the new line in an upward slope (all sewer lines need to be installed in a downward slope in order for waste to flow out of house). They created a situation where waste could not exit our home and we paid them over $11,000 do to this to us. We had no choice but to use another company to fix the horrible mess LD Smith made in our home. We tried and failed to recover the money we paid to LD Smith through the courts. We believe LD Smith has been to court many times before and knows exactly how to manipulate the Indiana legal system and competing contractors to get favorable outcomes for themselves. If you are unfortunate enough to call LD Smith for help, please read their contract in detail before signing and hiring them. Their contract limited our ability to recover all of what we paid them and was somewhat confusing. If you are unfortunate enough to hire LD Smith and find yourself in a similar situation, document everything be it photographs, communications, contracts, etc. Hiring an independent plumbing inspector who will help to document and collect evidence and who will testify to that evidence in court is essential. If these things are not done, there is no one and nothing else that will help you through it successfully. LD Smith treated us with condescension and disdain, denied anything was wrong with what they did in our home, and blamed us, other contractors or other issues for causing the problem they created. They did not care at all about us as customers. Our sincere warning to anyone is to not hire LD Smith. No reputable company would have you sign a contract that limits their liability. No reputable company would install sewer line that does not meet code requirements. No reputable company would treat customers the way they have treated us.

Their expertise and follow up is amazing to help me maintain my equipment. All the guys are hard…read moreworking and very knowledgeable.

Rude technician. He said he could not find the main gas line and was ready to walkout. I said…read moreyou're not leaving until we resolve this problem. That's when attitude became worse. He had me looking all over the house for the main gas line. You would think that a professional would have no problem identifying where the main gas line is located.Finally, he called the Gas Company to report I was not getting gas. The people from Center Point arrived 10 minutes later removed and replaced 1 CSA ball value. Problem solved. No charge. He said I got played by Godby and feel the same way. Paid $185 dollars for nothing. We used Godby for many things in the past but no more thanks to Bill's behavior.