Christian and Zack from Grateful Plumber were polite, courteous, professional, and efficient when…read morethey fixed my plumbing problem. I would highly recommend Grateful Plumber for your plumbing issue. I will be recommending them to my friends and family.

I contacted Grateful Plumber through Yelp's project feature. I noted that they were a plumber that…read morequalified for Yelp's guarantee program, a neat program that I've fortunately never had to use. I did my initial contact outside of business hours. Early the next morning, I had a message from Adam B. Once I got to work, I returned the call and quickly described my issue and what I believed it to be. The first available appointment wasn't until Monday (it wasn't urgent, so I wasn't worried about going the weekend). I got my timeframe. I had a couple other appointments that day, so I ended up taking the day off so I could easily be available. I immediately liked that they told me who would be arriving - AND that was who arrived. I also liked that they use a customer portal that allows you to have some security if you pay online or to review your records. Christian arrived (there was one other person with him). It took him a couple minutes to diagnose the issue he believed it to be, and it took him not a lot longer to determine that diagnosis correct. He quoted the price, I agreed, and he got to work. After finishing the work, he determined the original issue I'd believed it to be wasn't quite needing to be addressed (but will be in the near future). We discussed options, including ways I could save a bit. Christian was personable and explained things in a way I could understand. The issue was likely caused by me, but he managed to avoid using the word "idiot" at any point. The repair was done in a timely manner. The price ended up being a bit lower than quoted. I appreciated his honesty as he very easily could have pointed me toward a repair not needing done yet. It also became obvious the last person I'd used had really only done half the job. Everything has worked beautifully since Christian finished. There are likely a couple more projects I'll tackle in the near future, and I won't hesitate to return to Grateful Plumber. The housecall was $59, but that was credited toward the repair once I decided to have them do the work. Friendly employees. Good follow-through. Fair pricing. Quality work. Problem solved. That's 5-star for me and another winner for Yelp's project feature.

Be Aware - The $89 service fee is "only to get the plumber to the door". As quoted by the plumbing…read moremanager Steve. I had a tub drain that was draining slowly and had 24-7 come out, I could tell that this was just a drain stopper clogged up with hair. Steve told me the stopper was seemed stuck and he wouldn't be able to do any work unless I approved the estimate which stated "Clear clog with no drain machine" for $288! I questioned them about the service fee. It does not include any service - They should call it an estimate fee. I had a handyman come out and he took out the stopper and cleaned the hair there. It works great. I wouldn't be disappointed if they just took 10 mins to clean out the hair. Jason L from 24-7 Plumbing stated they waived the $89 fee on his response to my review. But that did not happen. I tried calling to confirm but no one has returned my calls. It's not honest to say something here in this forum and not do it.

I thought long and hard about leaving this review considering the owner seems to be somewhat…read morereactive in his responses, but figured I always use yelp to find the best of the best, and my fellow yelpers deserve to know my experience as well. So here we go. We had a toilet that wasn't filling in our rental. It was Sunday night of all times for this to happen and not something I could hold off until Monday unless my guest didn't use the toilet. So... I checked out yelp to find an emergency plumber in the area. I wasn't sure if it was the shut off valve that was leaking or the fill valve was defective. So, Yes, I could have gone to Home Depot to get the parts which would have totaled about $30 MAX. But, figured I'd get an expert in who could do it quickly. I checked yelp and saw that seriously 24/7 had some pretty good reviews, however several mentions to them being expensive. Like, obscenely expensive. I figured, Aside from the $159 emergency fee, how bad could it really be for parts that cheap? I called and the lady taking my call was pleasant and they got someone out about 1.5 hours later. The cost would be $159 plus any work to be done. The guys who came were friendly enough, and then they hit me with the cost. This is where the I almost fell over. They wanted $587 to replace the fill valve (nothing wrong with the water shut off). Or, they could replace the toilet for me for $1200? Are you actually kidding me? Seriously they were not. Since I already had $159 invested in this, a couple of hours of wait and a renter waiting for me, it didn't make sense for me to then head to Home Depot for my parts on a Sunday night and have it take any more time. For God sakes I could have gotten a whole toilet and a ring and replaced it myself for $150 if I had another hour. Seriously disgusted, I agreed to that price and in 10 minutes my problem was fixed. Oh great, it comes with a year warranty! Awesome, considering I could always replace it for $15 if i needed. (Looked up the exact part at any box store). Glad I have a functioning toilet but don't be like me and think to yourself "how bad can it actually be?"Because it will be worse. I am leaving this relationship feeling violated, but as a consumer you should know this business uses a predatory pricing scheme.

My initial encounter w/RRP was Mon, 6 Jul 2026 for a free estimate on my water heater (WH). Jason…read moreLee (Owner) came personally for that consult (pleasant surprise!) along w/a H.S. Intern, Ray. I'd plan'd on repair'n the WH myself & brought parts to do that, but broke my arm in a car a$$ident before I could get DIY done. I began research'n plumbers...RRP stood out in every search. After speak'n w/Jason during our consult, I was really impressed w/his genuine approach to giving me options, including install'n the parts I already had. I chose to replace the WH...my unit was quite old & I'd repaired the same parts a few times before. The price Jason quoted me was right on point w/my research & he didn't upsell but suggested some things that would be of benefit to me. I finally pulled the trigger & had WH installed Tue, 14 July 2026...had to prepare for this big purchase & checkout competitors...‍but ya know how your gut just tell ya someth'ns rite‍ Jalen main installer, Dylan tech (picked up the new WH) & Ray (H.S. Intern) from RRP arrived & WOW they really worked in unison...getting everything out, installed & cleaned up w/in 2hrs. Jalen & Dylan speak so highly of Jason & RRP! Plz let me not forget to mention Kodi who also kept communications go'n for RRP thru text, etc. I've got HOTT Water again & a new plumbing crew that I'll be com'n back to & recommend'n again & again THANK YOU RAPID RESPONSE CREW‍‍ Semper Fidelis

Water heater stopped giving hot water last night and Rapid Response were literally rapid! Jason Lee…read moreand Jalen Coleman showed up promptly, professionally, and were informative. The work overall took a few hours but I am now enjoying hot water! I am so thankful for their expertise during this stressful time!

I highly warn those considering the services of this business to save themselves a nightmare and…read morenot use their services. In October of last year (2025) I asked for an estimate to fix a leak in the kitchen. I had no idea where the leak was coming from. Some rep named Bobby came over and went through an elaborate explanation of the "high-tech" methods they used to find a leak. So he had me sign a form that he stated was a simple explanation of what their services offered and that I would use their services if my insurance company agreed with the estimate. He then brought in a small device that he said was state-of-the-art in detecting leaks. He put on a pair of headphones and used a suction cup-type device to listen for a leak. Shortly, he stated he found the problem. It was a leak under the slab and he offered me to listen. I told him whatever, it sounded like a leak, but I'm no expert! He then gave me a vague invoice for $3000! I told him this was going to be submitted to an insurance company that required services to be thoroughly explained. He came back with another invoice that wasn't really that much better in explaining why the services were that much. I told him I would contact them when I got in touch with the insurance adjuster. He then stood up over me and stated he couldn't leave my home without collecting $550 for the services rendered in finding the leak. I told him he never mentioned those fees to me and he continued to state he couldn't leave until he got the money. Now imagine, someone in your living room threatening not to leave unless they get some money! It was really getting ready to get nasty until we got a supervisor on the phone who apparently advised him to leave and told me to contact them when I was ready to get the work done. Later I found out the leak was actually coming from a downstairs toilet with a leaking tank that was oozing under the flooring. So then I contacted Pristine the next day to cancel the contract per Indiana law. The company has been harassing me ever since still trying to say I owe them $550 for a service that was a fraudulent attempt to extort money for a service that wasn't even correct! This was the worst nightmare that I have ever encountered with a company. I shared it so you won't have to endure what I did. I believe that high-pressure tactics like this should be against the law!

I've previously worked at a plumbing company and understand the intricacies of a lot of the sales…read moremodels etc... but with that being said I was able to notice that my tech really went over and beyond to help me with my issue (stupid toilet crap, pun intended) cost was great and can even comment on the education that was given and follow up as well!! I'm a fan and will recommend this company to anyone in a crappy situation (did you see what I did there?) 5 stars!!

All Plumbing is expensive but when it comes to gray Plumbing they always have the best technicians…read morethe person who answers the phone is extremely professional they're clear with any expectation you're going to need I absolutely use gray Plumbing I've used them for over 7 years now and I really don't want to go anywhere else

I had an emergency plumbing leaking on a Friday night. They were the only company to call back…read more Thankfully they made it out to fix the issue, but the cost was almost $600 for a 30 minute fix. I also never received a receipt for it after entering my email. Thankful they came, but I felt the pricing was extremely high.

Had them scheduled, but they did not show up or call until 45 minutes after the appointment window…read morehad ended. After reviewing my plumbing issue, they quoted me $1,856 for repairs. They did offer a 10% discount if I agreed to sign up for a $17 a month membership. (No thanks) I ended up hiring another company that was able to make the repairs for $325.

Jake Miller Plumbing was fast, professional and courteous. They came to my house on the day I…read morecalled and cleared a major blockage in the main sewer line quickly, and then cleaned up after. I would hire them again and will recommend them to friends and neighbors.

Eric Whitaker is the proprietor and expert drain plumber for this company. He was at my house…read morethree times in a week. I had a complicated problem that required multiple visits. He is a total pro! Apparently the prior owners of my house used to flush cooking grease down the drain! (they lived here 15 years!) It accumulated in a dip in the underground piping. I want to be clear that this was a bit of a puzzle that Eric figured out, then used a 2000 PSI power sprayer to clear the underground blockage and blow it into the main line so I would not have the problem again. This man is top notch! SUPER customer service oriented, patient, skilled and uber professional. USE THIS COMPANY! 5 STARS WITH A BULLET! THANKS ERIC!!!

Devon was exceptional. I'm saving their number in my phone because I'll never use anyone else…read moreagain. Before you get scammed by someone else give these guys a call and get your situation taken care of quickly and professionally.

Great service and follow up. Water Leak detection system installed along with improved hot water…read moredelivery. No problem with necessary follow ups. Ryan in the office was extremely helpful. Our plumber Kyle was very knowledgeable. This is how good business should operate. So glad we chose Cornwell Plumbing.

I contacted Cornwell Plumbing in Brownsburg for a water heater I suspected was on its last legs,…read moredue to a recent leak. Hannah was helpful on the phone and worked around my scheduled meetings to fit me in for a diagnostic visit the next afternoon. Ryan N texted me in advance to let me know when technician was on his way. Brett S arrived promptly, inspected the water heater and asked some questions, and then he explained two options, a fix of a pressure valve or a new water heater. Ryan called and explained pricing for each option. I chose replacing the heater, since it was 8 years old and already out of warranty. And Brett S., with help from Caleb B. who came to assist, was able to complete the installation that same afternoon. Everyone was professional and courteous, their pricing was reasonable, and they didn't try and upsell other services in a pushy manner as I've experienced with others in the past. I will contact them again and would recommend Cornwell.