I purchase A bed about three years ago in Kinston IT had the Legend derry Signature remote The…read morebatteries went dead I purchase newbatteries can not get to pair with remote so I can not use the remote how do i pair remote with bed

PSA DO NOT…read morepurchase anything from Badcock Home Furniture &more! 1. My wife and I bought a couch, a loveseat, and a bunk bed from them in February. Both couches were installed incorrectly and 50% of the bunk bed screws were stripped. I scheduled two, not one, TWO separate repair visits and no one showed up or called. After numerous calls and visits with no luck, I called the customer line and was told we needed to have the couches inspected for repair before swapping them out. No shit. So, upon this third repair attempt, it was ultimately decided that the couches were beyond repair. NO WAY, RIGHT?! So approximately a week and a half later, we were contacted to come in and pick out a new couch for equal or greater value. We do this and have the delivery scheduled for the following weekend. That brings us to today. Delivery day. They not only forgot an armless chair but, a recliner as well. Let's not mention the couch was delivered with a tear in it. I know this tear is minuscule but, after all this bullshit, really?! 2. Before the story above, we sent my mom, Shelby Donnelly, to Badcock for a new washer/dryer. The sales staff were incredibly rude. My mom requested a mask be worn during discussions and the salesperson refused. You have a big ass sign in you door that says masks required. Y'all ain't special! Fast forward to delivery. They broke her wreath, didn't remove the plastic around the units, and refused to install the $250 steamer attachment. Apparently, these just weren't part of their job description. After numerous calls to the store with no answer, she wrote corporate a letter. They finally reached out and offered a $50 gift card, won't reimburse her for her wreath, and have not scheduled someone to install said steamer. What the hell is someone gonna do with a $50 gift card to a furniture store?! 3. Again, before story number 1, we sent my mother in law, Sherry Madures, to Badcock for new bedroom furniture and a couch. She paid for everything and scheduled a delivery. Couch came first, no issues. Next delivery up is the bedroom furniture. The day of delivery, THE DAY OF, she took her old furniture and removed it from her home for the new install. Badcock never called with a time. So, she called. They moved the delivery day a week out without telling her. She slept one week with no bed. All because someone was too damn lazy to pick up the phone and give her a call. Though this long post I've left out all the disrespect shown towards us and my mother. I could write a book on that. The employees are rude, arrogant, and blatantly don't give two shits about your needs. DO NOT purchase anything from this company. Their corporate office is no help to you either. Someone got paid off to give them 4.7/5 stars.

First I'm sure Ferguson Bath, Kitchen & Lighting Gallery is a good choice or they would not have so…read moremany locations, however DO NOT book an appointment with LUCAS STANGL -Showroom Consultant at the Yonkers Road location in Raleigh NC. Had a 12:30 appointment checked in with the receptionist at 12:20 he did not acknowledge myself or wife until 1:00pm? Lacked a sense of urgency, salesmanship, & then referred us to Kitchen & Bath Galleries in Raleigh for our master bath remodel? Total disrespect for our time , rude & unprofessional!

Great experience. We had been planning to buy a high end gas range from Ferguson's main nearby…read morecompetition (the one across the street from the VW dealer). We had already picked it out, but were waiting for Greenville Utilities to complete our gas line installation. When the gas line was complete and we went to pay for the range, the other place greeted us with rudeness and unprofessionalism. So we went to Ferguson. We were treated with genuine courtesy and appreciation. In 15 minutes, our transaction was done.

Bought and paid for 5 appliances from them in Jan 2025--started having issues with the dryer not…read moredrying last weekend. Service guy came out today, said the installed left too much vent pipe attached, removed it & told my husband they don't go underneath the house to correct any issues under there. If it was installed correctly, there wouldn't be an issue. Husband is not physically capable of doing these things anymore, that is the reason we had them do the installation of all the appliances in the first place. Buyer Beware

My family has bought appliances and TV's since Malcolm ran it. I liked supporting a local…read morebusiness. I bought an upright freezer and called to have the insurance added around 5 months after we purchased it. Freezer broke at 3 years one month. Found out that they never put our insurance through and we are out of luck.

Can't say enough about this amazing team! Brent went above and beyond and sent his own team to…read morepickup my couch when the logistics company said they were 6-8 weeks behind.

From the owner: Special Offer: Save $200 OFF any Tempur-pedic Mattress at Waters Home Furnishings. read more

My fridge was to be serviced by them on 12Sep. They did not show up, but I did get an email saying…read morethey were trying to contact me. I called them and they had the wrong number for me. I scheduled service for Monday 16Sep. No one shows up. I tried calling throughout the day and no one answered. I left a message and did not receive a call back. I called the morning of 17Sep and someone finally answered. I said, "Hi, my fridge was supposed to be serviced yesterday, but no one showed up." The lady rudely and with lack of care said, "ok, well can you give me your name and number, and I said, "I can, can you confirm this is Just Appliance Repair?" She then proceeded to hang up on me. Terrible business.

James from Just Appliance just left after a successful repair after dealing for six months…read more with another washer repair service. He discovered that they had three times ordered the incorrect part for the washer and on top of that the board that were ordering was not the source of the proble. He assessed the problem last week ordered the part and returned today and quick fixed the washer. I found James to be competent at his work and very professional and pleasant to deal with. After six months of failure by the previous service company he resolved the issue in minute. Highly recommend this service provider. Five Stars Bill Mendoza Greenville NC

I have ABSOLUTELY NOTHING remotely good to say about this location and their employees…read more SPECIFICALLY THE GEEK SQUAD!!!! I came in around 3 weeks ago with water damage to my computer i bought not even a month ago from best buy. I bought apple care immediately after purchasing my computer as I would for any other device. Apparently my apple care did not cover water damage or literally any bs these people were saying we're wrong with my computer. I went on the Apple website to see if I could just send it in because I do not like this best buy store, even before this happened. Anyways, there wasn't an option for me to send it over myself so I had to make an appointment with the Geek Squad at Best Buy. I go for my appointment and they tell me the Geek Squad person to help me is not there and I need to come back later. Okay already off to a bad start. I came back later the next day and they said they needed to run a diagnostic. The guy goes to the back to make sure everything is good to run the diagnostic and this guy comes out and says "we don't have any chargers I am going to need you to bring you're charger back tomorrow." Are you fucking kidding me.. You are a Best Buy store and you can't get a fucking computer charger??? A family member of mine went to go drop off the computer and charger and the guy opened the computer and it was magically working again. Great okay so they say that I should just come back if it stops working again because it's a long process to send it to apple. I get home, the computer isn't working. Wow everyone act surprised! I go back and then the guy proceeds to tell me that it isn't water damage and it was a problem with the operating system of my computer?? Who tf knows. I proceed to tell him I have never had anything wrong with the computer, it is 100% a water damage problem. 5 minutes later he opens my computer again and proceeds to say "It looks like someone deleted you're hard drive and Apple doesn't cover that." First of all, NO ONE deleted anything. This guy was deadass just lying to my face at this point. So I finally get them to run the diagnostic and they said they have to send it to Apple. Yea we already knew that. Okay perfect so now I will just be waiting for my computer to come back from Apple and be fixed. So obviously that didn't happen, I waited 3 weeks with absolutely NOTHING fixed. They said they called the number on the file (THAT WE SPECIFICALLY TOLD THEM NOT TO CALL BY THE WAY!) and they didn't even call the number on the file, OR the number we told them to call. We never got anything that said my computer was ready because these employees are absolute idiots. I go and pick it up just for them to say it doesn't work and they needed an extra payment to cover the apple care fee that apparently I don't have. They then proceeded to say they couldn't do anything about it because they couldn't get in contact with us. ARE YOU DUMB?. We gave them. not one BUT TWO different numbers to contact and their dumb ass couldn't even contact one?? These employees have NO idea what they are doing whatsoever. Not to mention, I had to pay over $200 just for them to do absolutely nothing. Those people working there currently need to get fired Immediately. specifically the man with the red long hair. He clearly had no fucking clue what he was talking about. I mean seriously.. where the hell are they getting these terrible employees???? DO NOT GO TO THIS BEST BUY IF YOU NEED TECH SUPPORT. They will take your money, give absolutely no help, and waste hours of your time. Literally go anywhere else but here, it's absolutely ridiculous how embarrassing these service was here.

don't know the guys name but whoever works at the Apple repair counter needs to be fired. Came in…read moreon 7/4/25 needing my phone screen fixed, guy barely spoke a word to me, went to the back with my phone for a whole 2 minutes told me with my Apple Care it was gonna be $250 for my cracked screen to be fixed and the Face ID unit need to be replaced and there was water damaged. A cracked screen replacement is $30. Told me I would have better luck going to Raleigh. then when I sat to call the Raleigh store I was also gonna purchase an adapter and he pushed it off the counter. Told him I was gonna try my luck with Raleigh and he just said okay and walked away. Went to Raleigh and they said none of that was true and I paid $30 for the replacement. He is trying to scam young women because he thinks we don't know any better. NEVER go there. just go to Raleigh.

When I came to NC to visit a family member a couple of years ago we went to Greenville Vacuum and…read moreSewing to see about getting a sewing machine repaired. Now 3 years later, I live in NC now, been working on my sewing skills, I knocked my machine off the table and broke my spool pin attachment. The first place I thought of was Greenville Vacuum and Sewing. I don't even remember his name but I have been working 6 days a week and did not have time to take my machine to the shop but he has been working with me for a week, helping me get my machine working again. I truly appreciate all that he has done to help me get my machine working. They have a great business, great customer service, both the husband and wife are pleasant.

They helped me make my vision of reusing an old suede oven mitt to make a cool handle wrap for my…read moremandolin case! Fast and friendly local shop.